2021 Polestar Polestar 2
Safety Score
64
Average
Recalls
2
Complaints
50
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2024-06-26 | 24V477000 |
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE | 25,825 | — | Details |
| 2021-02-24 | 21V110000 |
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE | 3,457 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-16 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Polestar has issued two recalls and claims they fixed the reverse camera issues with a software update, but they have n… |
| 2026-03-08 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Backup Camera still doesn't function when reversing after multiple recalls. |
| 2026-03-03 | FUEL/PROPULSION SYSTEM | No | 0 | The vehicle was serviced on 2/13 at the Polestar service center in Seattle. I believe this is when software version 4.2… |
| 2026-02-18 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The rear view camera fails repeatedly and the rear window is not large enough to safely reverse. |
| 2026-02-11 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | No | 0 | 2021 Polestar 2, consistently the rear back up camera fails to display. In my case the issue did not occur until my car… |
| 2026-01-05 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | An update was applied last year to fix the reverse camera issue. The issue remains, sometimes the camera is unavailable… |
| 2025-12-15 | VISIBILITY/WIPER | No | 0 | The backup camera fails to activate, freezes up, or turns off while backing up. The rear window of this vehicle and th… |
| 2025-12-11 | BACK OVER PREVENTION: WARNINGS | Yes | 0 | Cameras stopped working when backing out and collision with pole when reversing out |
| 2025-12-10 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Intermittently, when shifting into reverse, the rear camera does not work, with error stating that the camera is unavai… |
| 2025-12-07 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Back up camera not available. Again. |
| 2025-12-07 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | When the car is put into reverse the rear camera activates and then goes dead. There is no image from the camera and a… |
| 2025-12-04 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Rear camera constantly “unavailable” |
| 2025-11-29 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The back up camera constantly fails to turn on. It appears to be a known defect of the car. Service centers seem to hav… |
| 2025-11-21 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | ever since I bought the vehicle, I would often get an alert when putting into reverse that the rear reverse camera "Cam… |
| 2025-11-19 | SUSPENSION | No | 0 | When making a sharp left turn at full steering lock the car makes clicking noises. Service center states it is CV joint… |
| 2025-11-17 | ELECTRICAL SYSTEM | No | 0 | The On-Board Charger failed under normal conditions, leaving the car unable to be charged by any AC charger, this is a … |
| 2025-10-16 | SERVICE BRAKES | No | 0 | Under regen braking the car has very loud ticking in the rear and feels as if the axles are sheering themselves. Lookin… |
| 2025-10-15 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The backup camera does not function about 50% of the time. Polestar did issue a OTA software update that I have install… |
| 2025-10-10 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Backup camera often doesn’t work when reversing even after previous recall |
| 2025-10-05 | SUSPENSION | No | 0 | 1 - The rear axles have failed. 2- A rear axle failure while driving presents extreme safety hazards, including sudden… |
| 2025-10-03 | ELECTRICAL SYSTEM | No | 0 | The backup camera has progressively been made worse by software updates. It is often nonfunctional, shows a black scree… |
| 2025-09-23 | VEHICLE SPEED CONTROL | No | 0 | When vehicle is behind driven, and adaptive cruise and steering assist are active the vehicle regularly falsely interpr… |
| 2025-09-22 | FUEL/PROPULSION SYSTEM | No | 0 | Car was stopped, battery died |
| 2025-09-19 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Back up camera intermittently stops working and “camera is temporarily unavailable” displayed on infotainment screen. … |
| 2025-09-09 | VISIBILITY/WIPER | No | 0 | Even after having the vehicle updated to the latest OTA update (3.6.4) I still get an error message warning me that th… |
| 2025-09-08 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The rear-view camera fails to activate or remain active when the car is in reverse. Despite applying all available soft… |
| 2025-09-07 | FORWARD COLLISION AVOIDANCE: WARNINGS | No | 0 | On September 7, 2025, I had a total failure of the forward looking radar system in the vehicle. The symptoms were an er… |
| 2025-09-04 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The backup camera is unavailable when reversing. |
| 2025-08-30 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | This is a follow up to repairs made under previous recall number 25V-280; 'camera is temporarily unavailable' error whe… |
| 2025-08-28 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | No | 0 | After applying the latest update to fix the recall, the camera and infotainment system performs worsee than before. The… |
| 2025-08-27 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Put the vehicle into reverse and the backup camera was listed as unavailable |
| 2025-08-12 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The reverse camera continues to fail regularly, especially within the first few minutes of using the vehicle. I shift t… |
| 2025-08-08 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | For my MY'21 Polestar 2, post software update 3.6.4 (Recall 25V-280) I experienced another back up camera failure. |
| 2025-08-06 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Still encountering occasional "Camera temporarily unavailable", camera video feed stutter, and lag even after upgrading… |
| 2025-08-05 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | I wanted to bring to your attention an ongoing issue with the backup camera functionality. Despite updating the car sof… |
| 2025-08-05 | UNKNOWN OR OTHER | No | 0 | This complaint relates to NHTSA Action Number: RQ25004 The rear view camera image consistently does not appear and re… |
| 2025-08-02 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Most recent firmware fix from Polestar (3.6.4) to resolve backup camera not displaying issue is still non-sufficient. … |
| 2025-08-01 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Despite installing the latest software release intended to resolve the problem, my review camera continues to go out in… |
| 2025-08-01 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Backup camera constantly unavailable |
| 2025-07-31 | VISIBILITY/WIPER | No | 0 | Failure of the rearview camera system AFTER the recall software update to 3.7. |
| 2025-07-31 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | In reverse, the backup camera will not appear..often get a “camera is unavailable” during the only time I need it avail… |
| 2025-07-25 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Rear camera malfunction while attempting to reverse out of a parking spot on a busy street. The rear camera would not a… |
| 2025-07-22 | VISIBILITY/WIPER | No | 0 | I entered the vehicle and placed it into Reverse and the infotainment screen displayed "Camera is temporarily unavailab… |
| 2025-07-19 | VISIBILITY/WIPER | No | 0 | Failure of the rearview camera system AFTER the recall software update to 3.7. |
| 2025-07-15 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Following the most recent software update, the rear camera continues to fail to activate nearly 50% of the time. Additi… |
| 2025-07-14 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | My car has just completed an "over the air" update to address a previous recall regarding the rear camera not working. … |
| 2025-07-13 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The latest recall update to fix the backup camera prove to not work. I still have the same issues as before. You put it… |
| 2025-07-13 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Back up camera frequently doesn't work correctly. I have to wait up to 30 seconds before it works. Or I have to put it … |
| 2025-07-12 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | My vehicle was recently subject to a recall to fix a long-standing issue, where the rear camera fails to display on the… |
| 2025-07-11 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Frequently the rear camera system will not engage, displaying a "Rear camera temporarily unavailable". Polestar claims… |