Recall
Polestar Polestar 2 — 24V477000
NHTSA ID
24V477000
Make
Polestar
Model
Polestar 2
Years Affected
2021
Recall Date
2024-06-26
Component
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Units Affected
25,825
Completion Rate
—
Mfr Campaign No.
RP1016
Summary
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.