Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2025-09-15 | 25V615000 |
BACK OVER PREVENTION:SOFTWARE | 27,816 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-31 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The backup camera continues to fail to turn on. The car will intermittently report “Camera is temporarily unavailable”.… |
| 2026-03-23 | VEHICLE SPEED CONTROL | No | 0 | The vehicle recently updated to software version P4.2.13 after this update the vehicle sporadically losses the ability … |
| 2026-03-18 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | What component or system failed or malfunctioned, and is it available for inspection upon request? Rear camera does not… |
| 2026-03-14 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The rear camera fails to display the image on the dashboard/screen with either significant delay or "camera temporarily… |
| 2026-03-10 | VISIBILITY/WIPER | No | 0 | Rearview camera lag then disconnect. Ceases functioning until restart. |
| 2026-03-03 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The camera function occasionally will be unavailable, sometimes when the car starts up and other times in the middle of… |
| 2026-03-02 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | BACK UP CAMERA DOES NOT WORK. VERY DANGEROUS |
| 2026-02-25 | VISIBILITY/WIPER | No | 0 | During reversing the rear view camera stopped functioning. Attempts to toggle the camera setting did not correct the is… |
| 2026-02-23 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Backup camera doesnt work sometimes |
| 2026-02-18 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The back up camera on my 2022 Polestar 2 continues to malfunction while backing out on my garage and parking spaces. T… |
| 2026-02-16 | VISIBILITY/WIPER | No | 0 | I have had ongoing problems with backup camera, as does everybody else with this car. I was promised a fix in January … |
| 2026-02-05 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Backup camera unavailable: this happened often. Put the car in reverse and the screen goes black with error saying the … |
| 2026-01-29 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The backup camera continues to not load properly when starting the car, and displays a warning that the backup camera f… |
| 2026-01-21 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The backup camera is often times "unavailable" in this car when you put it in reverse, and rear visibility is essential… |
| 2026-01-16 | UNKNOWN OR OTHER | No | 0 | Failure of backup camera to display. This is a persistent problem that remains, despite having the latest software. I … |
| 2026-01-15 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | No | 0 | The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the b… |
| 2025-12-30 | ELECTRICAL SYSTEM | No | 0 | The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop lagg… |
| 2025-12-22 | UNKNOWN OR OTHER | No | 0 | Polestar has not provided a remedy for over six months. This is a major safety issue during back up and has almost caus… |
| 2025-12-19 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Rear camera not available, even after latestsoftware upgrade. |
| 2025-12-15 | VISIBILITY/WIPER | No | 0 | While driving, the center display screen has shut off and remains to be unfunctional. This screen is the primary way an… |
| 2025-12-11 | STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR | No | 0 | My door latches keep freezing when the temperature is below freezing. Its 27F here in Ohio and my rear doors are froze… |
| 2025-12-11 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The backup camera constantly fails, for 10+ minutes at a time and will just state that it is unavailable. This is quite… |
| 2025-12-10 | AIR BAGS | No | 0 | Air bags sensors are flagging in the vehicle polestar has failed to provide a adequate solution for faster service. Pol… |
| 2025-12-08 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | I am reporting an ongoing safety-related malfunction with the rear camera and infotainment system that occurs several t… |
| 2025-12-08 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Reversing camera is unusable. When shifting into reverse the reverse camera can black out or freeze. More commonly afte… |
| 2025-12-04 | UNKNOWN OR OTHER | No | 0 | What component or system malfunctioned: Rear auto brake, but the underlying issue may be the underpowered processor / I… |
| 2025-12-04 | UNKNOWN OR OTHER | No | 0 | What component or system failed? The backup camera regularly fails to show the view behind the vehicle, with the messag… |
| 2025-12-04 | VISIBILITY/WIPER | No | 0 | Started car and put in reverse. Back up camera stops working mid reversal. |
| 2025-12-03 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Backup camera only works about 50% of the time. It frequently gives “camera unavailable” error |
| 2025-12-02 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | When putting the car in reverse, the rear view camera often fails to display, instead popping up a message reading "bac… |
| 2025-12-01 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Rear view camera lags badly and will freeze when putting the car into reverse. Almost backed into a pole due to lag of … |
| 2025-12-01 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Malfunction: Rear cross traffic alert, due to delayed processing by the underpowered IHU (so really likely an IHU issue… |
| 2025-11-29 | FUEL/PROPULSION SYSTEM | No | 0 | The vehicle was charging from 11% of charge from a DC fasts charging station. The car was locked and charging. When I c… |
| 2025-11-25 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | My car's cameras are now unavailable. Whenever I enter Reverse gear or maneuver close to an obstacle, the camera screen… |
| 2025-11-25 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Rear camera malfunction. When putting car into reverse, the rear camera screen showed an error saying the camera was u… |
| 2025-11-18 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Back up camera failed when trying to back out front parking |
| 2025-11-11 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Rear backup and 360 camera state system is unavailable. |
| 2025-11-03 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Backup camera becomes not available when backing up multiple times. |
| 2025-11-03 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | The back up camera doesn’t work even after there was already a safety recall. It Constantly crashes and says “camera no… |
| 2025-11-01 | VISIBILITY/WIPER | No | 0 | What failed? There have been a couple instances of the screen (IHU) rebooting while just driving down the road. This te… |
| 2025-10-21 | STRUCTURE:EXTERIOR TRIM | No | 0 | We were driving on the highway at 65 miles per and the driver side front windshield trim came off. The windshield is t… |
| 2025-10-02 | LANE DEPARTURE: BLIND SPOT DETECTION | No | 0 | Backup camera can fail to start when putting car in reverse. When backup camera does start, it can also suddenly stop d… |
| 2025-10-01 | POWER TRAIN | No | 0 | My vehicle is a 2022 Polestar 2. For model years 2025 and below within the State of California, Polestar does NOT incl… |
| 2025-10-01 | UNKNOWN OR OTHER | No | 0 | First off, I should say that I generally love my Polestar 2. I've enjoyed owning it. However, I the infotainment system… |
| 2025-09-23 | SUSPENSION | No | 0 | Recurring rear suspension clunking/rattling over bumps compromises handling/control. Authorized dealer (Volvo Cars Mari… |
| 2025-09-21 | LANE DEPARTURE: BLIND SPOT DETECTION | No | 0 | Chinese made EV that does not comply with US standards of having a functioning backup camera. Every day my backup camer… |
| 2025-09-21 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Rear camera not available message and blank screen whenever car is placed in reverse. Update to software made no improv… |
| 2025-09-19 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Rear camera routinely does not work and says unavailable when reversing. |
| 2025-09-17 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | COMPONENT: BACK OVER PROTECTION When placing car in reverse, rear camera comes on slowly. Intermittently, the rear came… |
| 2025-09-14 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | When placing car in reverse rear camera comes on slowly, then often will go out while backing up and the words “rear ca… |