Safety Score
42
High Risk
Recalls
7
Complaints
50
NCAP Stars
—
Recalls (7)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2025-04-29 | 25V011000 |
POWER TRAIN | 63,130 | — | Details |
| 2019-06-13 | 19V449000 |
AIR BAGS | 41,169 | — | Details |
| 2019-03-28 | 19V248000 |
SEATS | 253 | — | Details |
| 2018-12-20 | 18V917000 |
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 52 | — | Details |
| 2018-10-19 | 18V739000 |
POWER TRAIN:AUTOMATIC TRANSMISSION | 86,053 | — | Details |
| 2018-07-26 | 18V492000 |
POWER TRAIN:AUTOMATIC TRANSMISSION | 5 | — | Details |
| 2018-05-25 | 18V344000 |
ENGINE AND ENGINE COOLING:ENGINE | 14 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-10 | POWER TRAIN | No | 0 | The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle experience… |
| 2026-04-02 | POWER TRAIN | No | 0 | My 2019 Jeep Cherokee Latitude Plus is exhibiting a persistent metallic rattling and grinding noise originating from th… |
| 2026-04-01 | ENGINE | No | 0 | The Rear crank shaft seal is leaking on my car. It was a recall on the same engine but on the grand Cherokee. Not the c… |
| 2026-03-28 | AIR BAGS | No | 0 | Power Train- error message stating 4x4 is unavailable, message will appear anytime between when first starting the car … |
| 2026-03-24 | POWER TRAIN | No | 0 | The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle independen… |
| 2026-03-20 | ENGINE | No | 0 | The vehicle experienced a sudden engine failure while driving. Prior to failure, a flashing check engine light appeared… |
| 2026-03-17 | ENGINE | No | 0 | I was driving on the highway going approximately 75mph, everything was 100% normal. All of a sudden, and at once, my st… |
| 2026-03-16 | POWER TRAIN | No | 0 | The service 4WD light came on and vehicle doesn’t have 4WD capabilities right now because the PTU is bad. They also can… |
| 2026-03-16 | UNKNOWN OR OTHER | No | 0 | When going over bumps such as speed bumps or bumps in the road there has been a clunking noise and sometimes a grind, … |
| 2026-03-12 | POWER TRAIN | No | 0 | Warning light indicating "SVC 4WD" came on. Drive became erratic. Immediately took to Jeep dealer and found that PTU ha… |
| 2026-03-08 | VEHICLE SPEED CONTROL | No | 0 | The car only has 79 miles and the transmission is slugglisg it has a delay in it when you accelerate. and lots of 2019 … |
| 2026-03-04 | UNKNOWN OR OTHER | No | 0 | I took my vehicle to a dealership in response to the recent recall for the PTU unit. They simply "updated software" and… |
| 2026-03-01 | POWER TRAIN | No | 0 | On March 1, 2026, while traveling south on Colonel Rodman Highway, I heard a sudden explosive noise and the Jeep bucked… |
| 2026-02-23 | BACK OVER PREVENTION | No | 0 | The contact owns a 2019 Jeep Cherokee. The contact stated that while reversing, the rear-view camera displayed a distor… |
| 2026-02-23 | WHEELS | No | 0 | The Parking Assist, parking, ABS warning continues. There is a recall on the year model but not my VIN. I have not even… |
| 2026-02-22 | SERVICE BRAKES | No | 0 | While driving home from Church Sunday afternoon, I was on the highway driving 65 mph. Suddenly, and without warning li… |
| 2026-02-22 | POWER TRAIN | No | 0 | I was driving on the highway and experienced what felt like a brief power outage where my vehicle instantly dropped spe… |
| 2026-02-18 | ELECTRICAL SYSTEM | No | 0 | Vehicle was stopped at a light. When I let go of the break the car turned on the parking break. After I turned off the … |
| 2026-02-18 | POWER TRAIN | No | 0 | The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a clunk… |
| 2026-02-17 | POWER TRAIN | No | 0 | Driving at intestate speed when vehicle started to make noise and started jerking. Stopped to see what was happening an… |
| 2026-02-16 | POWER TRAIN | No | 0 | NHTSA CAMPAIGN NUMBER: 25V011000 PTU RECALL has been addressed by local dealership 2xs. They have ran the update and… |
| 2026-02-13 | POWER TRAIN | No | 0 | The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Tr… |
| 2026-02-11 | POWER TRAIN | No | 0 | incidental to nys inspection it was found that rear differential was severely "decayed." the case was fractured and re… |
| 2026-02-09 | POWER TRAIN | No | 0 | Rear differential lock rings broke and caused leaking fluid, as reported to me by a dealer service department. This cou… |
| 2026-02-06 | POWER TRAIN | No | 0 | The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Serv… |
| 2026-02-02 | ELECTRICAL SYSTEM | No | 0 | My car shut down and lost power while in motion, It said “electrical instability “ “service shifter” and cut off. Aut… |
| 2026-02-01 | POWER TRAIN | No | 0 | The contact owns a 2019 Jeep Cherokee. The contact stated that while driving approximately 30 MPH, there was a grinding… |
| 2026-02-01 | POWER TRAIN | No | 0 | The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "4WD … |
| 2026-01-27 | POWER TRAIN | No | 0 | The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle jerke… |
| 2026-01-26 | POWER TRAIN | No | 0 | Failing PTU (power train unit) causing power loss and high risk of breakdown or crash |
| 2026-01-17 | POWER TRAIN | No | 0 | The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Tra… |
| 2026-01-13 | POWER TRAIN | No | 0 | Well the engine definitely failed to provide power for me to drive my vehicle. And as I am doing more and more research… |
| 2026-01-13 | POWER TRAIN | No | 0 | The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 20 MPH, the vehicle stalled with … |
| 2026-01-13 | VEHICLE SPEED CONTROL | No | 0 | I was driving down the interstate in the mountainous region of Montana. While coming down the hill, I lost all power in… |
| 2026-01-12 | ELECTRICAL SYSTEM | No | 0 | To Whom It May Concern, I am submitting a safety complaint regarding my 2019 Jeep Cherokee Limited due to ongoing defe… |
| 2026-01-10 | POWER TRAIN | No | 0 | The Power Transfer (PTU) unit exploded while driving on the highway, upon inspection from the Jeep dealership it was fo… |
| 2026-01-08 | UNKNOWN OR OTHER | No | 0 | My 2019 jeep cherokee latitude 2019 has a failure in the power transfer unit ( PTU ) the dealership diagnosed code C14A… |
| 2026-01-07 | POWER TRAIN | No | 0 | Service 4WD light came on with intermittent lack of power while accelerating noticed. Dodge dealership diagnosed bad PT… |
| 2026-01-06 | POWER TRAIN | No | 0 | I have already placed a claim for my vehicle but did not confirm my email. I also need someone to reach out to me as we… |
| 2026-01-05 | POWER TRAIN | No | 0 | The vehicle is subject to an open safety recall, Jeep recall 01C / NHTSA 25V-011, involving loss of motive power due to… |
| 2026-01-05 | POWER TRAIN | No | 0 | I previously reported a safety issue with my vehicle and have not received a response. My complaint number is 11709360… |
| 2026-01-05 | POWER TRAIN | No | 0 | Power Transfer Unit (PTU) failure. It is available for inspection upon request. Visible PTU fluid leaking under the veh… |
| 2026-01-05 | POWER TRAIN | No | 0 | The rear differential went out on it on Nov 27th, I had it towed back to the dealer and they kept it until Jan 5th and … |
| 2026-01-03 | POWER TRAIN | No | 0 | When I got it looked at it’s my powertrain. The car is shutting off in motion. |
| 2026-01-01 | POWER TRAIN | No | 0 | Sometimes after starting the vehicle, The transmission will not shift into reverse and the vehicle must be turned off … |
| 2026-01-01 | AIR BAGS | Yes | 0 | Was in an accident due to hitting ice hit a guard rail going 60 mph on the highway totaled the vehicle but not one air … |
| 2025-12-31 | POWER TRAIN | No | 0 | The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Tra… |
| 2025-12-29 | POWER TRAIN | No | 0 | See attached document for complaint. |
| 2025-12-28 | POWER TRAIN | No | 0 | Current mileage 120,287 have owned since purchased in 2019. On 12/28/2025 experienced a loud pop and an apparent discon… |
| 2025-12-21 | POWER TRAIN | No | 0 | I have a 2019 jeep cherokee limited vin# [XXX] There is less than 65000 miles on it and the ptu has gone bad, I have … |