Safety Score
58
Average
Recalls
3
Complaints
50
NCAP Stars
—
Recalls (3)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2023-04-27 | 23V302000 |
POWER TRAIN:AUTOMATIC TRANSMISSION | 25,980 | — | Details |
| 2017-08-31 | 17V543000 |
EQUIPMENT:OTHER:LABELS | 22,242 | — | Details |
| 2016-11-02 | 16V799000 |
AIR BAGS:KNEE BOLSTER | 88 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-06 | UNKNOWN OR OTHER | No | 0 | Car shifts out of gear and when trying to accelerate the car won’t go any faster. Feels like it slips out of gear. Happ… |
| 2026-04-02 | UNKNOWN OR OTHER | No | 0 | My car has randomly loss power and shut off and the SVD 4x4 light has came on. |
| 2026-03-27 | ELECTRICAL SYSTEM | No | 0 | When driving a message popped up to "Service Shifter" and all the red lights turned on the shifter. I was unable to s… |
| 2026-03-17 | POWER TRAIN | No | 0 | About 2 years ago my shifter started coming on like it was all lit up and I got a code saying to service shifter, So I … |
| 2026-03-14 | ELECTRICAL SYSTEM | No | 0 | My Jeep has been cutting off while driving for the past several months. I've taken it to be serviced several times and … |
| 2026-03-13 | POWER TRAIN | No | 0 | The contact owned a 2017 Jeep Cherokee. While driving at 65 MPH, the vehicle lost automotive power. The message to shif… |
| 2026-03-12 | POWER TRAIN | No | 0 | 1. Svc 4wd sys intermittent. 2. Code C14A7-97 shows. 3. Loss of power. |
| 2026-03-12 | UNKNOWN OR OTHER | No | 0 | The service 4WD light is on in this vehicle. Upon taking it to my personal mechanic to fix the issue, it was determined… |
| 2026-03-11 | UNKNOWN OR OTHER | No | 0 | Component: Power Transfer Unit (PTU) [XXX] , but my VIN is not included. The power transfer unit has failed. This a… |
| 2026-03-10 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | No | 0 | Daughter was driving the car when she approached a stop sign the electronic emergency brake engaged while the vehicle w… |
| 2026-03-09 | POWER TRAIN | No | 0 | March 2026: The 2017 Jeep Cherokee Warning light appeared on the dashboard "SVC4WD" Safety issue with the four wheel dr… |
| 2026-03-08 | POWER TRAIN | No | 0 | 2017 Jeep Cherokee Trailhawk 80,758 miles - I began to accelerate from a stop light and heard a large clunk. Proceeded … |
| 2026-02-25 | ENGINE | No | 0 | My car suddenly started making a loud noise while driving and one day , I was driving to work and my car started to los… |
| 2026-02-23 | POWER TRAIN | No | 0 | I have not had any issues with my 2017 Jeep Trailhawk that I have owned for 6 years. A couple of days ago I was exiting… |
| 2026-02-03 | POWER TRAIN | No | 0 | Gear shift dash error. Getting all led lights let on my shift gear led indication. Car will run jumping or jerking move… |
| 2026-01-26 | POWER TRAIN | No | 0 | The contact owns a 2017 Jeep Cherokee. The contact stated that after stopping at a stop sign, the vehicle failed to acc… |
| 2026-01-21 | POWER TRAIN | No | 0 | Had the PTU recall serviced in 2023. This week the bolts from my ptu case to the transmission sheared off. The dealersh… |
| 2026-01-19 | UNKNOWN OR OTHER | No | 0 | To Whom It May Concern, I am filing a safety complaint regarding my 2017 Jeep that is currently under recall for the P… |
| 2026-01-17 | POWER TRAIN | No | 0 | The component that failed is the PTU: part #68307402AJ. The part is still on my vehicle as the dealerships have no avai… |
| 2026-01-16 | POWER TRAIN | No | 0 | The vehicle started to not respond when I was pressing the gas pedal. It continued to not respond. I had to pull over a… |
| 2026-01-15 | POWER TRAIN | No | 0 | Tacoma Dodge Chrysler Jeep Ram at address: 4101 S Tacoma Way, Tacoma WA 98409 The service provider (Andrew) has said … |
| 2026-01-13 | POWER TRAIN | No | 0 | The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Tra… |
| 2026-01-06 | POWER TRAIN | No | 0 | The service 4WD msg. related to Manufacturer Recall Number01C / NHTSA Recall number25V-011 has been illuminating in my… |
| 2025-12-31 | POWER TRAIN | No | 0 | The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abno… |
| 2025-12-25 | POWER TRAIN | No | 0 | I am writing regarding a defective transfer case on my 2017 Jeep Cherokee. I took my car in to Firestone as I was havin… |
| 2025-12-24 | POWER TRAIN | No | 0 | Shifter module problems.. the car jerks hard between shifts. The car reversing on it own and wont stop. Warning light… |
| 2025-12-11 | POWER TRAIN | No | 0 | Started getting " service 4WD system" message at @ 84k miles. Took to Jeep dealer. Code C14A7-97 Internal transfer case… |
| 2025-12-10 | POWER TRAIN | No | 0 | The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning l… |
| 2025-12-06 | POWER TRAIN | No | 0 | The vehicle is experiencing a malfunction of the Power Transfer Unit (PTU), which is part of the drivetrain / power tra… |
| 2025-12-02 | POWER TRAIN | No | 0 | Component malfunctioned: Power Transfer Unit (PTU); Safety risk: failure risks loss of drive power of the vehicle, putt… |
| 2025-12-01 | POWER TRAIN | No | 0 | The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Tra… |
| 2025-11-17 | POWER TRAIN | No | 0 | The contact owns a 2017 Jeep Cherokee. The contact stated that while driving approximately 40 MPH, the message "Service… |
| 2025-11-07 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | No | 0 | Jeep Cherokee – Unexpected 4WD / PTU Issue Out of nowhere, my Jeep Cherokee displayed a message on the dashboard sayin… |
| 2025-11-01 | UNKNOWN OR OTHER | No | 0 | on 11/1/25 we were driving our Jeep and it malfunctioned while at a stop light. We heard a loud "clunk" and the car wou… |
| 2025-10-31 | POWER TRAIN | No | 0 | Car stopped working in an intersection then started rolling. Only way to stop was to put emergency brake on. Took to a … |
| 2025-10-31 | ENGINE | No | 0 | The contact owns a 2017 Jeep Cherokee. The contact stated that while driving 5 MPH and making a turn, the vehicle stall… |
| 2025-10-23 | POWER TRAIN | No | 0 | Vehicle lost power in the middle of a busy road, in the midst of a turn, with my child in the car. Vehicle was towed to… |
| 2025-10-17 | POWER TRAIN | No | 0 | PTU has failed. Recal needs to include 2017 limited models. Driving while came on. Didn't know exactly if I was going … |
| 2025-10-16 | POWER TRAIN | No | 0 | The contact owns a 2017 Jeep Cherokee. The contact stated that while operating the vehicle, the message "Service 4WD" w… |
| 2025-10-15 | POWER TRAIN | No | 0 | The contact owns 2017 Jeep Cherokee. The contact stated while driving 25 MPH, the message "Service All-wheel Drive" was… |
| 2025-10-15 | ELECTRICAL SYSTEM | No | 0 | Parking brake on the jeep automatically engaged while driving. Had vehicle towed to dealership where a new parking bra… |
| 2025-10-06 | SERVICE BRAKES | No | 0 | My car is jerking when driven and enabling the park brake while driving. There is a recall on other similar models. I p… |
| 2025-10-01 | POWER TRAIN | No | 0 | while driving the 2017 Jeep Cherokee the 4WD warning light came on. I believe this error references a faulty Power Trai… |
| 2025-10-01 | POWER TRAIN | No | 0 | The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed and attempting to … |
| 2025-10-01 | POWER TRAIN | No | 0 | Service 4WD drive light is on due to rear PTU failure or issue. Signaled by code: C14A7-97 Has been confirmed by Jeep … |
| 2025-10-01 | POWER TRAIN | No | 0 | The Service 4WD light comes on intermittently and the vehicle goes from 4WD to no wheel drive. Local dealership and ind… |
| 2025-09-30 | POWER TRAIN | No | 0 | The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Tra… |
| 2025-09-23 | POWER TRAIN | No | 0 | The contact owns a 2017 Jeep Cherokee. The contact stated that when the vehicle was started, the message “Service Shift… |
| 2025-09-18 | ELECTRICAL SYSTEM | No | 0 | A SERVICE SHIFTER message appeared out of nowhere, and now all the lights turn on regardless of which gear I'm in. Afte… |
| 2025-09-05 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at undisclosed speeds, the vehicle jerked … |