Safety Score
58
Average
Recalls
3
Complaints
50
NCAP Stars
—
Recalls (3)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2016-08-10 | 16V590000 |
SEATS:MID/REAR ASSEMBLY | 1,827 | — | Details |
| 2016-05-11 | 16V284000 |
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT | 1,029 | — | Details |
| 2016-05-11 | 16V287000 |
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT | 52 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-06 | POWER TRAIN | No | 0 | I have a 4x4 disengagement warning light and all reviews I have researched say you have to replace the rear transfer ca… |
| 2026-03-05 | FIRERELATED | No | 0 | The contact owned a 2016 Jeep Cherokee. The contact stated that twenty minutes after her husband parked and turned off … |
| 2026-03-05 | POWER TRAIN | No | 0 | A “Service 4WD” warning light is currently illuminated on the dashboard. The front axles and shock/strut assemblies hav… |
| 2026-03-04 | AIR BAGS | No | 0 | From airbags all of them. yes its available for inspection. the airbags deployed while I was driving and I couldn't con… |
| 2026-03-01 | SERVICE BRAKES | No | 0 | I was stopped at a traffic light and when it tire we green I was unable to drive as the emergency brake was holding the… |
| 2026-02-16 | POWER TRAIN | No | 0 | The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle sputtered, … |
| 2026-02-16 | POWER TRAIN | No | 0 | We own a 2016 Jeep Cherokee and have been experiencing ongoing issues with the transmission and acceleration. The vehic… |
| 2026-02-15 | ELECTRICAL SYSTEM | No | 0 | WHILE STOPPED AT STOP SIGNS OR STOP LIGHTS THE EMERGENCY PARKING BREAK WILL ENGAGE AND UNABLE TO TURN OFF WITH OUT REST… |
| 2026-02-07 | SERVICE BRAKES | No | 0 | The parking brake will sometimes activate while driving the vehicle, I happens twice driving loosing control of the veh… |
| 2026-01-22 | VEHICLE SPEED CONTROL | No | 0 | The PTU was bad and was replaced by the dealership under Chrysler extended warranty. The dealership then said the trans… |
| 2026-01-10 | ELECTRICAL SYSTEM | No | 0 | UNKNOWN: Not had problems since I got it. 66000 miles on it and now it’s losing electrical power at random. I’ll be dri… |
| 2026-01-03 | POWER TRAIN | No | 0 | Transmission, yes it’s available for inspection I was on the highway driving approximately 70 MPH going up hill, an… |
| 2025-12-30 | ENGINE | No | 0 | Transmission was replaced at 20k miles it has still continue to stall while driving causing hard shift and stalling in … |
| 2025-12-02 | POWER TRAIN | No | 0 | Power Transfer Unit needs to be replaced. I took vehicle to repair shop for noise in left front tire. They informed me … |
| 2025-11-28 | POWER TRAIN | No | 0 | THERE IS A WHINING NOISE WHEN I AM DRIVING DOWN THE ROAD FOR ANYWHERE BETWEEN 3-6 MINUTES USUALLY THEN IT STOPS. THEN M… |
| 2025-11-22 | POWER TRAIN | No | 0 | My Jeep has had 3 PTU replaced in its life, the third one has failed and I'm now left either putting in a 4th or junkin… |
| 2025-11-12 | POWER TRAIN | No | 0 | Known for having bad transmission issues. Having bad transmission issues |
| 2025-11-11 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle jerke… |
| 2025-11-10 | POWER TRAIN | No | 0 | Transmission now won’t go into gear and is making a rattling noise when the vehicle gets turned on. |
| 2025-11-10 | POWER TRAIN | No | 0 | The car had been showing a message to service the 4-wheel drive. We took it to a Mechanic and they told me that there w… |
| 2025-11-07 | POWER TRAIN | No | 0 | Service 4 WD warning light is on. Vehicle will not engage 4wd. |
| 2025-11-01 | POWER TRAIN | No | 0 | The contact owns a 2016 Jeep Cherokee. The contact stated while driving 25 MPH and attempting to make a left or right t… |
| 2025-10-29 | POWER TRAIN | No | 0 | Unknown was traveling twenty five miles an hour heard a lot of thumping.Noises took it to the dealership Ptu is bad |
| 2025-10-27 | POWER TRAIN | No | 0 | 4WD disabled, service required light came on. After taking my jeep in for inspection I was told I need a new Transfer C… |
| 2025-10-22 | POWER TRAIN | No | 0 | Beginning in late October 2025, my 2016 Jeep Cherokee North Edition began experiencing a recurring electronic shifter a… |
| 2025-10-18 | POWER TRAIN | No | 0 | Driving on freeway October of 2025 and PTU failed causing loss of power and electronic emergency brake engagement. Th… |
| 2025-10-17 | POWER TRAIN | No | 0 | Vehicle is stalling out. While driving down the road any accelaration is fine but when stopped at a stop sign/light and… |
| 2025-10-15 | ENGINE | No | 0 | Multiple incidents from different shops after oil changes, car continues to leak oil from around filter. Have had to re… |
| 2025-10-13 | POWER TRAIN | No | 0 | My 2016 Jeep Cherokee AWD began showing a “Service 4WD” warning on the dashboard. At the same time the vehicle develope… |
| 2025-10-01 | AIR BAGS | Yes | 0 | I was going home, speed limit 55 mph, so thats what I was doing. A suv entering a intersection ahead of me, ( i dont ha… |
| 2025-10-01 | FUEL/PROPULSION SYSTEM | No | 0 | There was a Recall on 2016 jeep cherrokee latitude fuel pumps - i think several years ago. This VIN Not on the list. B… |
| 2025-10-01 | POWER TRAIN | No | 0 | The contact owns a 2016 Jeep Cherokee. The contact stated that upon starting the vehicle, the message “4WD not Accessib… |
| 2025-09-29 | POWER TRAIN | No | 0 | The contact owns a 2016 Jeep Cherokee. The contact stated that while attempting to shift the gear shifter, there was a … |
| 2025-09-25 | ENGINE | No | 0 | PTU had to be replaced. Light on, check by a authorized dealer, replaced by my local dealer as the jeep dealer could no… |
| 2025-09-24 | FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | No | 0 | Took vehicle to Mechanic Shop as I kept smelling gas . Especially when I fill my tank with gas. At first I thought it… |
| 2025-09-23 | POWER TRAIN | No | 0 | The contact owns a 2017 Jeep Cherokee. The contact stated that while her daughter was driving at various speeds, the “S… |
| 2025-09-21 | LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH PLATE | No | 0 | The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the parking brake… |
| 2025-09-16 | ELECTRICAL SYSTEM | No | 0 | Vehicle has been turning off while driving after pressing on the brakes. The dashboard will flicker/glitch, then the ba… |
| 2025-09-15 | POWER TRAIN | No | 0 | The contact owns a 2016 Jeep Cherokee. The contact stated that while driving 25 MPH, the message “AWD Unavailable” was … |
| 2025-09-14 | POWER TRAIN | No | 0 | The contact owns a 2016 Jeep Cherokee. The contact stated that the vehicle failed to start as needed, with the "Service… |
| 2025-09-10 | POWER TRAIN | No | 0 | Axle, driveshaft, and differential concern. The 4x4 warning light came on the dash and the four-wheel-drive system stop… |
| 2025-09-05 | ENGINE | No | 0 | Vibrating issue and missing fire originating from engine. Intake camshaft broken and left cylinder head is damaged and … |
| 2025-09-05 | ENGINE | No | 0 | Subject: Possible Recall Repair Connection to Open Recall U90 Dear NHTSA, I am writing to bring to your attention a c… |
| 2025-09-05 | ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER | No | 0 | Odometer Fraud. The contact purchased a 2016 Jeep Cherokee. The vehicle was a private dealer sale in May of 2025. The c… |
| 2025-09-01 | UNKNOWN OR OTHER | No | 0 | Power Transfer Unit (PTU) failure with "Service 4WD" message with "transmission service" message. Unfortunately, my car… |
| 2025-08-31 | ELECTRICAL SYSTEM | No | 0 | So I was driving to work one morning and I pulled into the parking lot, put my car in park and a few mins after I get a… |
| 2025-08-28 | POWER TRAIN | No | 0 | The contact owns a 2016 Jeep Cherokee. The contact stated that while driving 30 MPH and depressing the accelerator peda… |
| 2025-08-21 | POWER TRAIN | No | 0 | My 2016 Jeep Cherokee Latitude is 9years old with 89,800 miles of regular driving & being fully maintained. The Service… |
| 2025-08-07 | ENGINE | No | 0 | After purchasing the vehicle, I discovered it had an open FCA recall W90 (Tigershark MultiAir oil consumption/emission … |
| 2025-08-01 | UNKNOWN OR OTHER | No | 0 | Subject: Urgent Safety Concern – 2016 Jeep Cherokee Gear Shifting Issue Good Morning, I am writing to report a seriou… |