Safety Score
86
Safe
Recalls
2
Complaints
31
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2019-03-01 | 19V332000 |
SEATS | 90 | — | Details |
| 2016-02-10 | 16V076000 |
ELECTRONIC STABILITY CONTROL (ESC) | 57 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-10-01 | ENGINE | No | 0 | I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installe… |
| 2025-07-07 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly… |
| 2024-12-06 | UNKNOWN OR OTHER | No | 0 | The 2 items that were listed on the recall caused the transmission to fail. In turn, I had to replace the transmission.… |
| 2024-11-01 | ELECTRICAL SYSTEM | No | 0 | ESC fault codes came on. Brake light switch intermittently not activating causing vehicle to set ESC fault. |
| 2024-01-04 | SERVICE BRAKES | No | 0 | Parking brake won't release when temperatures are at freezing or below. Consensus opinion on the internet is that wate… |
| 2023-09-14 | POWER TRAIN | No | 0 | We have owned this vehicle for 4 years. We are now on our 3rd time having the transmission replaced. |
| 2023-09-01 | EXTERIOR LIGHTING | No | 0 | The problem I'm having with my truck is I can't keep a head light from burning out. I just had one quit that was a mont… |
| 2023-08-06 | UNKNOWN OR OTHER | No | 0 | Transmission fell out while driving. Mine and my daughter’s live was put at risk. Towing guy told me he’ve been towing … |
| 2022-01-06 | SERVICE BRAKES | No | 0 | E-Brake cable freezes or doesn't disengage causing damage to the rotors, brakes, pads. Dealership said that the e-brake… |
| 2021-11-30 | UNKNOWN OR OTHER | No | 0 | The backup camera on our Ram is currently inverted. I am not sure if it is available for inspection. It makes it hard t… |
| 2021-08-24 | ELECTRICAL SYSTEM | No | 0 | Twice my van has unexpectedly and without warning shifted into neutral. The first incident was 8/24/21 and I was stoppe… |
| 2021-08-13 | ENGINE | No | 0 | The contact owns a 2016 Ram Promaster 1500. The contact stated that while driving at various speeds, the vehicle would … |
| 2021-02-18 | ENGINE | No | 0 | WE HAVE 3 RAM PROMASTERS AND ALL 3 HAVE AN OIL LEAK AT THE OIL COOLER, COSTING OVER $800 EACH TO HAVE REPAIRED. AGAIN,… |
| 2020-10-01 | ENGINE | No | 0 | "NEEDS TO BE EXTENDED." THE AMERICAN AUTOMAKER HAS ANNOUNCED THAT CERTAIN 2011-2013 MODEL YEAR VEHICLES WILL GET WARRAN… |
| 2020-09-30 | ENGINE AND ENGINE COOLING | No | 0 | TL* THE CONTACT OWNS A 2016 RAM 2500 PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (… |
| 2020-02-15 | ENGINE | No | 0 | AT 75,000 MILES MY TIMING CHAIN BROKE WHILE I WAS DRIVING DOWN THE HIGHWAY. NO SIGNS BEFOREHAND IT JUST BROKE |
| 2019-12-06 | ELECTRICAL SYSTEM | No | 0 | DEALER CLAIMS THEY CAN NOT PERFORM RECALL BECAUSE THEY DO NOT HAVE PARTS. *TR |
| 2019-11-28 | ENGINE | No | 0 | TL* THE CONTACT OWNS 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPME… |
| 2019-09-23 | ENGINE | No | 0 | The contact owns a 2016 Ram Promaster. The contact stated while accelerating, the front end of the vehicle vibrated. Th… |
| 2019-06-27 | POWER TRAIN | No | 0 | 2016 RAM PROMASTER 1500. CONSUMER WRITES IN REGARDS TO A HARD SHIFT ISSUE. *LD THE CONSUMER STATED WHEN SHIFTING THE… |
| 2018-10-05 | EXTERIOR LIGHTING | No | 0 | ABOUT EVERY 3 MONTHS WE ARE HAVING TO REPLACE LIGHT BULBS IN EITHER HEADLAMP. ONE OR THE OTHER KEEPING BURNING OUT. WE … |
| 2018-06-04 | POWER TRAIN | No | 0 | IMMEDIATELY AFTER AN INSPECTION, OIL CHANGE AND COOLANT CHECK, AND I BEGAN USING THE AIR CONDITIONER, THE FAN BEGAN TO … |
| 2018-05-17 | ENGINE | No | 0 | SERVICE ENGINE LIGHT COMES ON INDICATING FAULT ON ONE FAN 3 CONTROL CIRCUIT, (ERROR CODE P0482) BLOWN FUSE REPLACED BUT… |
| 2017-12-11 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHI… |
| 2017-08-31 | POWER TRAIN | No | 0 | FLY WHEEL. 55600 MILES AND THE FLY WHEEL CRACKED , HAD TO REPLACE THE UNIT. NOT SURE HOW IT HAPPENED, NOTICED THE RA… |
| 2016-11-01 | SERVICE BRAKES | No | 0 | THIS IS THE 2ND RECALLED NOTICED I'VE RECEIVED, TOOK A MONTH TO GET THE FIRST RECALL DONE. WAS TOLD TO CALLED BACK ONCE… |
| 2016-10-29 | ELECTRICAL SYSTEM | No | 0 | VEHICLE OVERHEATING DUE TO COOLING FAN FAILURE AND FAULTY FRONT STRUTS AND THE CV JOINTS |
| 2016-08-09 | EXTERIOR LIGHTING | No | 0 | The contact owns a 2016 Ram Promaster. The contact stated that the vehicle headlight bulbs would blow approximately eve… |
| 2016-07-18 | EXTERIOR LIGHTING | No | 0 | I RECEIVED THE RECALL NOTICE S29 / NHTSA 16-E-039. THE RAM DEALERSHIP THAT I TOOK IT TO ON 7/18/16 FOR RECALL REMEDY W… |
| 2016-07-18 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECT… |
| 2016-03-03 | ENGINE | No | 0 | THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TUR… |