Safety Score
85
Safe
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2016-12-16 | 16V910000 |
AIR BAGS:FRONTAL | 25 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-05-21 | EQUIPMENT | No | 0 | The contact owns a 2017 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 19V818000 (Equi… |
| 2025-03-03 | POWER TRAIN | No | 0 | I am the original owner of a 2017 Dodge ProMaster made by Chrysler. My vehicle is currently at a dealership waiting fo… |
| 2025-02-03 | ELECTRICAL SYSTEM | No | 0 | The windshield cowl on this vehicle is poorly designed, allowing water intrusion from multiple points. This is not a mi… |
| 2025-01-03 | SERVICE BRAKES | Yes | 0 | Went to use the brakes and they would not work. Had to swerve into a ditch to stop. ABS and Traction issue. |
| 2024-08-28 | ELECTRICAL SYSTEM | No | 0 | What happened: While driving on the freeway, the engine cooling fans failed, causing the engine temperature to rise ex… |
| 2024-08-27 | ELECTRICAL SYSTEM | No | 0 | There’s already a recall on the engine cooling fans. I was driving on the freeway when the cooling g fans failed causin… |
| 2024-02-16 | ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER | No | 0 | Odometer Fraud. The contact purchased a 2017 Ram Promaster 1500. The vehicle was purchased on February 16, 2024. The co… |
| 2024-02-05 | ENGINE | No | 0 | Both cams need to be replaced. Upon doing internet research and talking with the service advisor this is a very commom… |
| 2023-06-16 | ELECTRICAL SYSTEM | No | 0 | The contact owned a 2017 Ram 2500. The contact stated that after parking the vehicle in the parking lot of a residentia… |
| 2023-05-28 | POWER TRAIN | No | 0 | Was not notified that my Ram Promaster 2017 needed two recalls when purchasing it from an official Ram dealership in 20… |
| 2023-02-17 | SEAT BELTS | No | 0 | 2017 RAM PROMASTER 2500. CONSUMER WRITES IN REGARD TO DEFECTIVE SEATBELT. THE CONSUMER STATED THE RECALL WAS ON BACKORD… |
| 2022-09-23 | ENGINE AND ENGINE COOLING:COOLING SYSTEM | No | 0 | 2017 RAM PROMASTER. CONSUMER WRITES IN REGARD TO ENGINE COOLING FAN SAFETY RECALL. |
| 2022-05-29 | ELECTRICAL SYSTEM | No | 0 | 2017, 119,000 miles. 8/9/18: maintenance transmission service at 62,651 miles. 6/4/20 Recall WOO shifter cable replace… |
| 2022-02-13 | STRUCTURE:BODY | No | 0 | The contact owned a 2017 Ram Promaster 3500. The contact stated that after parking the vehicle on the side of his house… |
| 2022-02-01 | POWER TRAIN | No | 0 | Catastrophic flywheel failure. Small noise turned to large noise in a day. |
| 2021-11-19 | SERVICE BRAKES | No | 0 | parking brake did not fully release (with no apparent signs). drove 20 miles, brake warning lights went on about 18 mil… |
| 2021-08-25 | EXTERIOR LIGHTING | No | 0 | We purchased 4 of these Dodge promasters about 4 years ago. During the first year we were replacing headlights about ev… |
| 2021-03-10 | ENGINE | No | 0 | THE ETC WARMING LIGHT WILL COME ON AND THE VAN WILL DECREASE POWER MOMENTARILY , I USUALLY PULL OVER, TURN THE ENGINE O… |
| 2021-02-18 | ENGINE | No | 0 | WE HAVE 3 RAM PROMASTERS AND ALL 3 HAVE AN OIL LEAK AT THE OIL COOLER, COSTING OVER $800 EACH TO HAVE REPAIRED. AGAIN,… |
| 2020-12-10 | ELECTRICAL SYSTEM | No | 0 | RECALL NHTSA # 19V-818 COOLING FAN MODULE CAN FAIL CAUSING VEHICLE FIRE. RECALL NHTSA # 20V-036 SHIFTER CABLE. UNINTEN… |
| 2020-12-07 | ENGINE | No | 0 | LOCAL DEALER, SUNSR DODGE, NOT RESPONSIVE TO COMPLETING RECALLS. NHTSA RECALL# 19V818 AND 20V-036. ANDREW HODGSON S… |
| 2020-11-23 | EXTERIOR LIGHTING | No | 0 | THE HEADLAMPS HAVE BEEN REPLACED MULTIPLE TIMES, WAY MORE THAN THEY SHOULD NEED. WE REPLACED THE DRIVERS SIDE LOW BEAM … |
| 2020-11-18 | ENGINE | No | 0 | The engine has been replaced in the truck with under 95k then the transmission goes down at 105k. Paid over 13k just fo… |
| 2020-11-13 | SERVICE BRAKES | No | 0 | I HAD THE VEHICLE SERVICED UNDER A DIFFERENT RECALL NOTICE AND WHEN IT WAS PICKED UP FROM THE DEALER THE EMERGENCY BRAK… |
| 2020-09-11 | POWER TRAIN | No | 0 | 2017 RAM PROMASTER 3500. CONSUMER WRITES IN REGARDS TO TWO NHTSA SAFETY RECALLS 20V-036 AND 19V-818. *LD THE CONSUME… |
| 2020-09-08 | ELECTRICAL SYSTEM | No | 0 | HAD THE VAN SERVICED PER THE RECALL FOR THE ENGINE COOLING FAN ISSUE. TOOK TO THE DEALERSHIP I PURCHASED FROM. AFTE… |
| 2020-06-29 | EQUIPMENT | No | 0 | TL* THE CONTACT OWNS A 2017 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIP… |
| 2020-02-29 | STEERING | No | 0 | UPPER BEARING PLATES RUSTED OUT AT LOW MILEAGE,MAKING VAN UNEXPECTEDLY PULL IN WHICHEVER DIRECTION IT WAS STEERED LAST … |
| 2020-02-21 | POWER TRAIN | No | 0 | WE HAVE HAD TWO MAJOR TRANSMISSION REBUILD. FIRST TIME, ON 11/30/18 WAS DRIVING AND BIG NOISE AND TRANSMISSION QUIT WO… |
| 2020-02-21 | EXTERIOR LIGHTING | No | 0 | HEADLIGHT BULBS AND SOCKETS ARE BURNING OUT CHANGED OUT BOTH SIDES WITHIN LESS THAN 6 MONTHS OF EACH OTHER. LAST WEEK R… |
| 2020-02-01 | STEERING | No | 0 | FRONT DRIVER SIDE CV AXEL FAILING. MAJOR STEERING JIGGLE AND TIRE WOBBLE ANYWHERE FROM 30-65MPH ON STRAIGHT AWAYS AND E… |
| 2020-01-29 | ENGINE | No | 0 | 01/29/2020 SUNLIGHT 1 DODGE PROMASTER WITH 9000 MILES AT 9AM PST ERRUPTED IN FLAMES. A SECURITY CAMERA CAUGHT THE EVEN… |
| 2019-12-12 | ELECTRICAL SYSTEM | No | 0 | RECALL NUMBERS W00 AND VB2 FROM FCA HAVE NOT BEEN REPAIRED IN A TIMELY MANNER. THE RECALL LISTED VB2 IS OF PARTICULAR … |
| 2019-12-01 | POWER TRAIN | No | 0 | SUDDEN AND COMPLETE LOSS OF THE TRANSMISSION WHILE ON THE INTERSTATE GOING 65 MPH. NO WARNING. FORTUNATELY WAS ABLE T… |
| 2019-11-01 | ENGINE | No | 0 | WAITING ON A FIX FOR 3 RECALLS |
| 2019-11-01 | ELECTRICAL SYSTEM | No | 0 | HAVE RECEIVED 2 RECALLS FROM FCA (VB2: ENGINE COOLING FAN MAY SEIZE LEADING TO VEHICLE FIRE AND W00: TRANSMISSION SHIFT… |
| 2019-07-22 | STRUCTURE:BODY:DOOR | No | 0 | TL* THE CONTACT OWNS A 2017 RAM PROMASTER 1500. THE CONTACT STATED THAT THE DRIVER'S DOOR HINGE WAS DETACHED AND THE RE… |
| 2019-07-19 | POWER TRAIN | No | 0 | WHEN SHIFTING FROM PARK TO DRIVE, AFTER STARTING VEHICLE THAT HAS BEEN OFF FOR HOURS, THE TRUCK WILL ABRUPTLY LURCH FOR… |
| 2019-07-18 | ELECTRICAL SYSTEM | No | 0 | CONTINUALLY BLOWS HEADLIGHTS ON EITHER SIDE FOR NO APPARENT REASON. I HAVE REPLACED ALL OF THEM, INCLUDING THE BRIGH… |
| 2019-07-17 | VISIBILITY/WIPER | No | 0 | MY PASSENGER SIDE WINDOW RANDOMLY FELL DOWN HALFWAY. AT THE TIME THE VEHICLE HAD NOT BEEN DRIVEN OR OPENED FOR 3 DAYS. … |
| 2019-05-23 | POWER TRAIN | No | 0 | WHEN THE VEHICLE IS BEING DRIVEN ON A ROAD AT POSTED SPEED LIMITS AND THE VEHICLE IS TRAVELING DOWNHILL THE AUTOMATIC T… |
| 2019-05-09 | ELECTRICAL SYSTEM | No | 0 | COOLING FAN 3 BEARING FAILED 1 YEAR AFTER PURCHASE, P0482 P0696 CEL CAME ON, NO TSB'S NO RECALLS, NO INFORMATION ON WIR… |
| 2019-02-05 | POWER TRAIN | No | 0 | AT 64000 MILES MY TRANSMISSION WENT OUT ON MY 1500 PROMASTER VAN I HAD MINIMAL WEIGHT IN IT . |
| 2019-01-18 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2017 RAM PROMASTER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE PERFORMED DIFFERENTLY AND FAILED T… |
| 2019-01-06 | EXTERIOR LIGHTING | No | 0 | HEADLIGHTS GO OUT EVERY 30 DAYS ,IN THE MIDDLE OF THE NIGHT ,WHILE ON THE HIGHWAY IN THE MIDDLE OF A SNOW STORM , RAIN … |
| 2019-01-05 | ENGINE | No | 0 | I HAD THE COOLING FAN ASSEMBLY REPLACED DUE TO A NOISE AND NOTICEABLE HEAT COMING FROM THE ENGINE AT 68262 MILES. I LAT… |
| 2018-11-30 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2017 RAM PROMASTER VAN. WHILE DRIVING DOWN A LARGE HILL, THE BRAKE LIGHT ILLUMINATED FOR NO APPA… |
| 2018-11-01 | ELECTRICAL SYSTEM | No | 0 | AMBIENT TEMP SENSOR FAILURE IN MIRROR..NOT A SERVICEABLE SENSOR..MUST REPLACE THE ENTIRE UNDAMAGED MIRROR AT A COST OF … |
| 2017-12-20 | ELECTRICAL SYSTEM | No | 0 | 1 THE LIGHT COMING ON OFF ON DASH BOARD ITS SAYING RUNNING LIGHTS OUT I CHECK ALL THE LIGHTS EVERYTHING WORKING ITS JUS… |
| 2017-11-01 | ELECTRICAL SYSTEM | No | 0 | HEAD LIGHT BULB ELECTRICAL SHORT BLOWING LIGHTS OUT ALL THE TIME. READ ONLINE COMPLAINTS. THOUSANDS OF COMPLAINTS FO… |