Safety Score
64
Average
Recalls
6
Complaints
50
NCAP Stars
—
Recalls (6)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2020-10-15 | 20V582000 |
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT | 20 | — | Details |
| 2019-11-15 | 19V818000 |
EQUIPMENT:APPLIANCE:AIR CONDITIONER | 99,128 | — | Details |
| 2017-04-25 | 17V273000 |
EQUIPMENT:OTHER:LABELS | 113,896 | — | Details |
| 2016-04-11 | 16V202000 |
ELECTRICAL SYSTEM | 23,930 | — | Details |
| 2015-11-25 | 15V799000 |
ELECTRICAL SYSTEM:IGNITION:SWITCH | 16,106 | — | Details |
| 2015-04-15 | 15V223000 |
AIR BAGS:SIDE/WINDOW | 2,408 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-07 | ELECTRICAL SYSTEM | No | 0 | While driving on the freeway my engine started slowing down and a message came on the dash saying "Transmission Service… |
| 2026-01-31 | ENGINE | No | 0 | Driving 55mph on highway when, the vehicle began to shudder abnormally, resulting in pulling over to the shoulder of th… |
| 2025-11-02 | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF) | No | 0 | The contact owns a 2015 Ram Promaster 3500. The contact stated that while driving 70-75 MPH, the DEF warning light was … |
| 2024-10-22 | ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE | No | 0 | See Attached Letter |
| 2024-06-03 | ENGINE | No | 0 | We purchased the van in April 2024, and the mileage was 130268. We checked the oil regularly and noticed the level drop… |
| 2024-06-01 | ENGINE | No | 0 | The contact's boyfriend owns a 2015 Ram Promaster 2500. The contact stated that while her boyfriend was driving at an u… |
| 2024-05-01 | POWER TRAIN | No | 0 | The contact owns a 2015 Ram Promaster 2500. The contact stated that, while driving at an undisclosed speed, the check e… |
| 2024-04-10 | SERVICE BRAKES | No | 0 | The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the ch… |
| 2024-01-03 | VISIBILITY/WIPER | No | 0 | Both side mirrors fold in at highway speeds which means you have to roll down the window and hold the mirror open to tu… |
| 2023-02-07 | ELECTRICAL SYSTEM | No | 0 | The van was parked for approximately 5 hours and burst into flames with no one in it the key removed and the van locked… |
| 2022-05-04 | POWER TRAIN | No | 0 | exited a freeway, and when taking off at the stop vehicle lunged forward into the intersection and went out of gear. af… |
| 2021-08-15 | ENGINE | No | 0 | Several incidents when accelerating, the engine goes into a limp mode, followed by indicator lights coming on P0401, P0… |
| 2020-12-28 | ELECTRICAL SYSTEM | No | 0 | CONTACTED DEALER BRANDON DODGE ON BROADWAY AND WAS INFORMED THEY DON'T HAVE THE PART AND WERE UNABLE TO GET THE PART AN… |
| 2020-09-19 | ENGINE | No | 0 | I TOOK THE VEHICLE INTO A RAM DEALER SERVICE CENTER BECAUSE THE 'FILL DEF' LIGHT AND MESSAGE REMAINED IN THE EVIC EVEN… |
| 2020-09-09 | ENGINE | No | 0 | COOLING FAN CYCLES CONSTANTLY, KNOWN PROBLEM WITH PRO MASTER RECALL VB2 BUT MY VIN # DOSE NOT QUALIFY FOR THIS RECALL. |
| 2020-08-03 | ELECTRICAL SYSTEM | No | 0 | THE CAR WAS STOPPED IN THE LIGHT, THE RADIATOR FAN CAME ON, IT MADE A SOUND AND THEN THERE WAS A BURNING SMELL. THE CA… |
| 2020-07-16 | ENGINE | No | 0 | WHILE DRIVING THIS VAN THE ENGINE FAN STARTED MAKING A TERRIBLE NOISE. WE TOOK IT TO A MECHANIC WHO DIAGNOSED IT AS A B… |
| 2020-06-19 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | SHOWING THE FOLLOWING ERROR WHEN STARTING THE CAR - ESC SYSTEM SERVICE, HILL HOLDER. ALSO, THE DIAGNOSTIC TOOL IS SHOW… |
| 2020-05-30 | ELECTRICAL SYSTEM | No | 0 | WHILE ON VACATION IN NM AND CO, AN ENGINE COOLING FAN ON SAFETY RECALL (OUR EXACT MODEL, MAKE, AND YEAR AND ACCESSORIES… |
| 2020-05-27 | ENGINE AND ENGINE COOLING | No | 0 | MY EXACT VEHICLE RAM PROMASTER I4 3L TURBO DIESEL WITH FACTORY AIR IS ON A SAFETY RECALL FOR BAD COOLANT FAN, BUT CHRYS… |
| 2020-01-20 | ELECTRICAL SYSTEM | No | 0 | VAN IS HAVING ELECTRIC ISSUES CAUSING ALL LIGHT TO FLASH ON DASH. AND VAN SLOWS DOWN AND WILL ONLY RUN AT 15 MILES AN H… |
| 2019-11-14 | ELECTRICAL SYSTEM | No | 0 | ENGINE OVERHEAT, COOLING FAN SEIZURE. *TR |
| 2019-11-01 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING 55 MPH, THE VEHICLE FELT AS IF IT WERE GOING INTO LIMP MODE AN… |
| 2019-05-25 | VISIBILITY/WIPER | No | 0 | DRIVER SIDE ELECTRIC MIRROR NOT RETURNING TO ORIGINAL SPOT ANYTIME REQUESTED, GOING TO EXTREME POSITION. SAME PROBLE… |
| 2019-01-12 | AIR BAGS | No | 0 | AIRBAG PROBLEM |
| 2019-01-09 | SERVICE BRAKES | No | 0 | RECENTLY THIS VEHICLE WAS PARKED ON A SLIGHT INCLINE AND AFTER THE EMERGENCY BRAKE WAS APPLIED THE VEHICLE BEGAN TO ROL… |
| 2018-10-22 | ENGINE | No | 0 | THE ROCKER ARMS WERE BAD WHICH CAUSED THE INTAKE AND EXHAUST CAMSHAFT TO WEAR OUT AND HAD TO BE REPLACED. AND HAD TO RE… |
| 2018-10-02 | POWER TRAIN | No | 0 | IN 2017 I PURCHASED A RECREATIONAL VEHICLE WITH A DODGE CHASSIS WITH THE ATTACHED VIN. IT CURRENTLY HAS ABOUT 4500 MIL… |
| 2018-10-01 | ENGINE | No | 0 | MY 2015 PROMASTER 2500 GOT A P0481 CODE FOR A FAULTY RADIATOR FAN. THIS IS CONSISTENT WITH KNOWN DEFECTS IN OTHER MAKE… |
| 2018-09-29 | VEHICLE SPEED CONTROL | No | 0 | WE OWN A 2015 RAM PROMASTERS. WHILE DRIVING ON THE FREEWAY AT VARIOUS SPEEDS. TECH EXPERIENCED A SUDDEN LOSS OF POWER. … |
| 2018-09-20 | SERVICE BRAKES | No | 0 | MY TRUCK IS IN GETTING BRAKES CHANGED FOR THE THIRD TIME THERE IS ONLY 36000 MILES ON IT EVERY TIME I BROUGHT IT BRAKE … |
| 2018-07-21 | POWER TRAIN | Yes | 0 | RADIATOR COOLING FAN HAS STOPPED WORKING AT 39000 MILES.VAN IS OVERHEATING .STILL UNDER POWER TRAIN WARRANTY.WE ARE BEI… |
| 2018-04-10 | SERVICE BRAKES | No | 0 | I BOUGHT THE RAM PRO MASTER 2015 BRAND NEW AND HAD TO REPLACE THE PARKING BTAKE OUT 4 TIMES AND REPLACED PARKING BRAKE… |
| 2018-01-31 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING, THE VEHICLE AUTOMATICALLY SHIFTED INTO NEUTRAL. THE VEHICLE W… |
| 2017-12-19 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | PARKING BRAKE NOT WORKING DURING WINTER TIME. WHEN PARKING, PARKING BRAKE WAS USED AND IT WORK. WHEN DRIVEING THE VEHIC… |
| 2017-10-14 | ELECTRICAL SYSTEM | No | 0 | MY TPMS SYSTEM HAS NEVER WORKED RELIABLY SINCE NEW. IT IS ON NOW AND HAS BEEN ON INTERMITTENTLY FOR 40,000 MILES. TYP… |
| 2017-05-13 | VEHICLE SPEED CONTROL | No | 0 | TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING 65 MPH, VARIOUS WARNING INDICATORS ILLUMINATED AND THE VEHICLE… |
| 2017-02-21 | ELECTRICAL SYSTEM | No | 0 | BCM IS BAD DEALER SAYS NOT AN ITEM COVERED UNDER WARRANTY. VEHICLE HAS 23000 MILES ON IT AND IS ONLY 2 YEARS OLD. DEALE… |
| 2016-12-07 | SERVICE BRAKES | No | 0 | THERE IS A SERIOUS DEFECT IN THE PARKING BRAKE WHICH CAUSES IT TO FREEZE AND LOCK UP IN COLD TEMPERATURES. THIS VEHICL… |
| 2016-10-13 | SERVICE BRAKES | No | 0 | PARKING BRAKE INITIALLY WOULD NOT RELEASE AND STAY LOCKED ON. BRAKE SHOES WORE DOWN TO THE POINT THAT NOTHING WAS LEFT… |
| 2016-08-13 | EXTERIOR LIGHTING | No | 0 | THERE IS A DEFECT IN THE BRAKING CONTROL MODULE THAT DOES NOT ALLOW A PROPER SIGNAL TO A TRAILER FROM THE VAN. THE DEF… |
| 2016-08-01 | FUEL/PROPULSION SYSTEM | No | 0 | ELECTRONIC THROTTLE CONTROL AND MALFUNCTION INDICATOR LIGHT CAME ON SPORADICALLY DURING A 2,000 MILE TRIP OVER A 2 WEEK… |
| 2016-05-22 | WHEELS | No | 0 | MAY 22, 16 2015 RAM PROMASTER, DELIVERED APR 1, 2015 39,049 MILES THE DASH LOW TIRE PRESSURE MONITOR ILLUMINATED W… |
| 2016-05-05 | STRUCTURE:BODY | No | 0 | WATER ENTERS THE ENGINE COMPARTMENT. THE COWLING BELOW THE WINDSHIELD IS A 2-PIECE UNIT WITH A "JOINT" IN THE MIDDLE, W… |
| 2016-04-07 | EXTERIOR LIGHTING | No | 0 | OBSERVED ONE OF THESE CARGO TYPE VANS ON THE ROAD TODAY, WITH NO CHSML. |
| 2016-02-15 | POWER TRAIN | No | 0 | THIS IS NEW MODEL FOR DODGE IN 2015 AND COMES EQUIPPED WITH THE ZF 9-SPEED TRANSMISSION. AT THE LOWER END, THE VAN LACK… |
| 2016-02-08 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2015 RAM PROMASTER. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE REAR DRIVER SIDE … |
| 2016-02-06 | ENGINE | No | 0 | 2015 RAM PROMASTER CITY CURRENTLY HAS 715 MILES ON THE ODOMETER. WE HAVE OWNED THIS VEHICLE FOR 3 MONTHS, AND PURCHASED… |
| 2016-01-28 | SERVICE BRAKES | No | 0 | TAKATA RECALL: WHILE I WAS DRIVING 70 MPH ON THE FREEWAY, THE CAR SUDDENLY STARTED SHAKING AND IN THE MATTER OF FEW SEC… |
| 2016-01-21 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2015 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V799000 (ELECT… |