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Recall

Ram Promaster — 16V202000

NHTSA ID
16V202000
Make
Ram
Model
Promaster
Years Affected
2015
Recall Date
2016-04-11
Component
ELECTRICAL SYSTEM
Units Affected
23,930
Completion Rate
Mfr Campaign No.
S24

Summary

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

Consequence

An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.

Affected Vehicles

Ram Promaster
Model Years: 2015

2015 Ram Promaster