Safety Score
65
Average
Recalls
2
Complaints
50
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2000-03-07 | 00V072000 |
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS | 208,903 | — | Details |
| 1999-05-18 | 99V123000 |
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS | 15,681 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2017-10-11 | AIR BAGS | Yes | 0 | EXPLODING AIRBAGS FILLED VEHICLE WITH SMOKE AND ASH. I RECEIVED MINOR BURNS AND ABRASIONS ON ARMS AND FACE, DAUGHTER R… |
| 2015-07-01 | VEHICLE SPEED CONTROL | No | 0 | CURSE CONTROL OCCASIONALLY MAKES ENGINE ACCELERATE WHILE AND AFTER BRAKE APPLIED WHILE MOVING UNDER 5 MPH AND EVEN WHI… |
| 2014-03-09 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CHECK ENGINE WARN… |
| 2011-12-13 | FUEL SYSTEM, GASOLINE | No | 0 | CHECK ENGINE LIGHT WAS ON. RAN DIAGNOSTICS TO DETERMINE THE FUEL TANK WAS NOT PULLING A VACUUM. DETERMINED THE FUEL FIL… |
| 2011-09-30 | TIRES | Yes | 1 | TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE VEHICLE WAS EQUIPPED WITH GOODYEAR WRANGLER TIRES, LINE SIZE: P235… |
| 2011-07-01 | ELECTRICAL SYSTEM | No | 2 | HAVE BEEN HAVING TROUBLE WITH DOOR LOCKS, DELAY SWITCH ON REARVIEW MIRROR, WINDOW LOCK AND WINDOW FUNCTIONS, ABS ON ALL… |
| 2011-05-06 | ENGINE AND ENGINE COOLING | No | 0 | TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND IDLE WHEN IT CAUGHT… |
| 2010-07-14 | VISIBILITY/WIPER | No | 0 | REAR WINDOW WIPER MOTOR , WASHER WORKS. *TR |
| 2008-11-19 | TIRES | No | 0 | TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE VEHICLE HAS FIRESTONE STEELTEX A/T TIRES. WHILE DRIVING APPROXIMA… |
| 2008-04-23 | ENGINE AND ENGINE COOLING | No | 0 | MY CAR CAUGHT ON FIRE, WHILE PARKED IN MY GARAGE. MY GARAGE BURNED COMPLETELY DOWN AND SOME DAMAGE WAS DONE TO MY HOME… |
| 2007-12-11 | SEATS:FRONT ASSEMBLY:RECLINER | No | 0 | ON MY VEHICLE A BOLD ON THE DRIVER SIDE SEAT HAS BROKEN CAUSING ADDITIONAL DAMAGE TO THE SEAT. THE TUBULAR PART INSIDE… |
| 2007-12-10 | STRUCTURE:BODY:HOOD | No | 0 | TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE PAINT BEGAN PEELING OFF THE HOOD ON THE DR… |
| 2007-10-01 | VISIBILITY | No | 0 | FRONT WIPERS STOP WORKING. THIS OCCURS ABRUPTLY WITHOUT REGARD TO WEATHER CONDITIONS, TIME THE CAR IS RUNNING, ETC. I… |
| 2007-08-16 | VEHICLE SPEED CONTROL | No | 0 | TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CR… |
| 2007-03-29 | ELECTRICAL SYSTEM | No | 0 | TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. WHILE DRIVING THE VEHICLE THE CONTACT SMELLED SMOKE AND PULLED OFF THE… |
| 2006-11-30 | AIR BAGS:FRONTAL | Yes | 0 | DT*: THE CONTACT STATED THE VEHICLE LOST TRACTION, DUE TO ICE ON THE ROAD, AND HIT A GUARD RAIL, WHILE TRAVELING 20 MPH… |
| 2006-09-01 | VEHICLE SPEED CONTROL | No | 0 | TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. HE RECEIVED RECALL NOTICE 05S28 IN SEPTEMBER OF 2006. THE PARTS ARE NOT… |
| 2006-04-18 | AIR BAGS:FRONTAL | Yes | 1 | DT*: THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE HIT ANOTHER VEHICLE FROM BEHIND AND THE FRONTAL AIRBAGS FAILE… |
| 2005-09-01 | VISIBILITY:WINDSHIELD WIPER/WASHER | No | 0 | 1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRA… |
| 2005-07-01 | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | No | 0 | 1999 MERCURY MOUNTAINEER TIRE BLOW OUT OCCURRED WHILE DRIVING AT 70 MPH.***NO ANSWER REQUIRED***. *MR *JB THE CONSUME… |
| 2005-05-08 | POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) | No | 0 | DT: WAS DRIVING AND THE SUV THREW ITSELF INTO 4 WHEEL DRIVE LOW, CAUSING RAPID DECELERATION OF VEHICLE. IT WAS RAINING… |
| 2005-05-06 | TIRES | No | 0 | TOTAL SIDEWALL AND BELT FAILURE ON RIGHT REAR TIRE ON A 1999 MERCURY MOUNTAINEER. THE TIRES WERE THE REPLACEMENTS FOR … |
| 2005-04-08 | POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | No | 0 | 1999 MERCURY MOUNTAINEER. LEAK IN REAR DIFFERENTIAL AT 40,000 MILES. REPLACED PINION SEAL. AT 67,000 MILES, A LOUD, W… |
| 2005-01-28 | ENGINE AND ENGINE COOLING | No | 0 | DRIVER WAS TRAVELING ON THE HIGHWAY AND WITHOUT WARNING THE VEHICLE STALLED. DRIVER WAS UNABLE TO RESTART VEHICLE. H… |
| 2004-12-03 | VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | No | 0 | ACCELERATED 1999 MERCURY MOUNTAINEER V8 FROM STOP LIGHT. THROTTLE GOT STUCK IN ACCELERATE POSITION. TRIED TO FREE THR… |
| 2004-11-01 | AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | No | 0 | AIR BAG LIGHT KEEPS TURNING ON. VEHICLE HAS BEEN TAKEN TO THE REPAIR SHOP BUT THEY WERE UNABLE TO TURN IT OFF. THERE W… |
| 2004-10-22 | TIRES | No | 0 | ON FRIDAY, OCTOBER 22, 2004, I WAS DRIVING ON THE TACONIC STATE PARKWAY BY PUDDING STREET IN NEW YORK, MY DRIVER'S SIDE… |
| 2004-09-29 | TIRES:TEMPORARY/EMERGENCY SPARE TIRE | No | 0 | WHILE THE VEHICLE WAS PARKED CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. DEALER INSPECTED THE VEHICLE AND NOTIC… |
| 2004-09-01 | SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES | Yes | 0 | WHILE DRIVING THERE WAS UNATTENDED ACCELERATION. CONSUMER'S FOOT ACTUALLY WAS ON THE BRAKE AND AT THE ACCELERATOR PEDA… |
| 2004-08-01 | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | No | 0 | DRIVER DOOR LOCKS DRIVER IN. *AK |
| 2004-07-29 | STEERING:LINKAGES:TIE ROD ASSEMBLY | No | 0 | THE PASSENGER SIDE TIE ROD OF MY 1999 MERCURY MOUNTAINEER, 75,000 MILES, FELL APART (AT THE BALL JOINT) WHILE DRIVING. … |
| 2004-07-23 | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | No | 0 | DRIVER'S SIDE DOOR FAILED TO OPEN EITHER BY THE AUTOMATIC LOCK, PULLING DOOR HANDLE FROM THE INSIDE OR ROLLING THE WIND… |
| 2004-03-16 | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | No | 0 | MY GRAPHICH DISPLAY (CLOCK/RADIO STATIONS, MODE) STOPPED WORKING ON MY RADIO. THE AUTO SHOP HAS REPLACED THE RADIO TWI… |
| 2004-02-24 | AIR BAGS:SIDE/WINDOW | No | 0 | THE SIDE AIR BAG INDICATOR LIGHT COME ON WHILE DRIVING. THE DEALERSHIP INDICATED THIS OCCURRED BECAUSE OF A HIGH VOLTAG… |
| 2004-02-12 | STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS | No | 0 | GAS PEDAL DETACHED FROM THE VEHICLE WHILE DRIVING. *PH THIS CAUSED THE VEHICLE TO TURN INTO THE SNOW BANK. *SC |
| 2004-01-20 | ENGINE AND ENGINE COOLING:ENGINE | No | 0 | CONSUMER WAS CHARGED $80.15 TO LEARN THE CHECK ENGINE LIGHT PROBLEM SHE EXPERIENCED WAS RECALLED BY FORD. *PH *NM |
| 2004-01-16 | VEHICLE SPEED CONTROL:CRUISE CONTROL | No | 0 | TRIED TO SET CRUISE CONTROL AND IT WOULD NOT HOLD SPEED SET AFTER 2 ATTEMPTS, THEN IT JUST "TOOK OFF". GAS PETAL WAS A… |
| 2003-12-20 | FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | No | 0 | ENGINE OIL LEAK OR POSSIBLE FUEL LEAK LEADING TO VEHICLE FIRE, TOTAL LOSS. DRIVER ESCAPED INJURY. *AK |
| 2003-12-01 | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | No | 0 | CD PLAYER DOES NOT WORK AND GRAPHICAL DISPLAY NOT WORKING. HAD IDENTICAL PROBLEM IN SEPT/OCT 2002. UNDER EXTENDED W… |
| 2003-11-15 | STRUCTURE:BODY:TAILGATE | No | 0 | DT*: THE CONTACT STATED THE TAILGATE FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY REPLACED THE… |
| 2003-10-01 | AIR BAGS | No | 0 | AIRBAG LIGHT STAYS ON AND HAS BEEN IN REPAIR SHOP 78 DAYS SINCE I BOUGHT IT, 1-2001, AIRBAG STILL IS NOT FIXED. *LA |
| 2003-09-23 | ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS | No | 0 | NHTSA RECALL 00-V-072-000: VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL… |
| 2003-09-15 | ENGINE AND ENGINE COOLING | No | 0 | TOOK THE TRUCK BACK TO THE DEALER FOR THE FOUR TIME 9/2903 FOR THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE SAME CODE … |
| 2003-09-10 | VEHICLE SPEED CONTROL:CRUISE CONTROL | No | 0 | THE CRUISE CONTROL WAS SET AT 65 MPH WHEN ALL OF A SUDDEN THE VEHICLE ACCELERATED TO 90 MPH. THE DEALER INFORMED THE CO… |
| 2003-08-20 | SEATS:FRONT ASSEMBLY:RECLINER | No | 0 | RECALL 03V281000 CONCERNING HIGH BACK SEAT. THIS COULD CAUSE DRIVER'S SEAT TO RECLINE WITHOUT WARNING. FORD/MERCURY 30… |
| 2003-07-25 | STRUCTURE:FRAME AND MEMBERS | No | 0 | WHILE DRIVING THE VEHICLE AT 20 MPH AND NO WARNING. THE DRIVERS SIDE SEAT FRAME SNAPPED. CAUSING THE DRIVER TO PULL OF… |
| 2003-07-20 | ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH | No | 0 | ABS LIGHT IS ON AND HAD TEST DONE AND COMES UP AS REAR SPEED CONTROL SENSOR. HAVE REPLACED NUMEROUS TIMES AND STILL NO… |
| 2003-06-17 | AIR BAGS:FRONTAL | No | 0 | AIR BAG LIGHT IS ALWAYS ON THE DASHBOARD. DEALER HAS INSPECTED VEHICLE 9 TIMES, AND PROBLEM STILL RECURRING.*AK |
| 2003-05-11 | SEATS:FRONT ASSEMBLY:RECLINER | No | 1 | THE UPPER BOLT ON THE DRIVER'S SEAT BACK BRACKET BROKE, ALLOWING THE SEAT TO DROP PAST IT'S FULLY RECLINED POSITION. T… |
| 2003-04-20 | ELECTRICAL SYSTEM:WIRING | No | 0 | THE DISPLAY ON THE PREMIUM FACTORY RADIO DOES NOT FUNCTION PROPERLY. ILLUMINATED DIGITS OF THE DISPLAY PANEL MAY WORK … |