Safety Score
72
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2000-07-05 | 00V179000 |
AIR BAGS:SIDE/WINDOW | 2,300 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-03-13 | STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS:SUPPORT DEVICE/STRUT | No | 1 | The contact's daughter owns a 2000 Mercury Mountaineer. The contact stated that while her husband and her daughter were… |
| 2023-11-11 | UNKNOWN OR OTHER | No | 0 | I unlocked my vehicle, put the key in the ignition and it made a noise, then immediately after that failure to start, e… |
| 2018-10-16 | EXTERIOR LIGHTING:HEADLIGHTS | No | 0 | TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHILE DRIVING, THE HEADLIGHTS GRADUALLY BECAME DIM AND SHUT OFF. AFTER… |
| 2016-03-10 | STRUCTURE:BODY | No | 0 | REAR DOOR LATCH IS INOPERATIVE. ALSO RIGHT FRONT PASSENGER DOOR LOCK IS INOPERATIVE. |
| 2015-09-15 | VEHICLE SPEED CONTROL | No | 0 | I WAS ON MY WAY HOME FROM WORK(APPROX 12 MILES) AND DECIDED I'D TRY OUT THE CRUISE CONTROL IN MY NEWLY ACQUIRED 2000 MO… |
| 2015-07-27 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHILE PARKED, THE VEHICLE ERUPTED INTO FLAMES WITHOUT WARNING. THE FIR… |
| 2014-10-16 | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | No | 0 | TL* THE CONTACT OWNED A 2000 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 65 MPH, FUEL FUMES EMITTED INTO THE VEHIC… |
| 2014-09-09 | ELECTRICAL SYSTEM | No | 0 | I WAS DRIVING DON THE ROAD TO AN INTERSECTION GOING 45 MPH AND NOTICED BLACK SMOKE COMING FROM UNDER THE HOOD. I PROCE… |
| 2014-09-09 | ELECTRICAL SYSTEM | No | 0 | I WAS DRIVING TO AN INTERSECTION WITH MY FAMILY WHILE GOING 45 MPH. I NOTICED BLACK COMING THROUGH THE VENTS. I PULLE… |
| 2014-09-01 | LATCHES/LOCKS/LINKAGES | No | 0 | TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE DOOR LOCKS BECAME INOPERABLE AT TIMES AND … |
| 2014-06-11 | ELECTRICAL SYSTEM | No | 1 | I AM DISABLE ON JUNE 11, 2014 I WAS TRAVELING ABOUT 35 MPH AND SUDDENLY FLAMES GUSHED FROM THE DASH I STOPPED THE IGNIT… |
| 2013-04-30 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE CONTACT STATED THAT SMOKE EMITTED FROM UNDER THE HOOD AREA. THE CO… |
| 2012-08-03 | SERVICE BRAKES | No | 0 | I HAVE A 2000 MERCURY MOUNTAINEER THAT I HAVE HAD FOR 2YRS. NOW. I KEEP UP THE MAINTENANCE ON THIS CAR. I KEEP THE OIL … |
| 2012-05-25 | VEHICLE SPEED CONTROL | No | 0 | BRAKE LIGHTS WERE NOT LIGHTING. FUSE WAS BLOWN, REPLACED FUSE, STEPPED ON BRAKE PEDAL, THEN POOF OF SMOKE AT FUSE INSID… |
| 2012-03-24 | VEHICLE SPEED CONTROL | Yes | 0 | WHILE I WAS PARKING THE CAR IN THE GARAGE, I CAME TO A STOP ABOUT 12 INCHES FROM A FILE CABINET AGAINST THE BACK WALL.… |
| 2011-12-26 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNED A 2000 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHUT OFF FOR APPRO… |
| 2011-10-15 | SEATS | No | 0 | TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER SIDE SEAT FRA… |
| 2011-06-17 | POWER TRAIN:AUTOMATIC TRANSMISSION | No | 0 | I HAVE A 2000 MERCURY MOUNTAINEER THAT STARTED HAVING TRANSMISSION PROBLEMS AT 70K MILES. IT HAS AN AOD TRANSMISSION A… |
| 2011-05-28 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 35 MPH ATTEMPTING TO MAKE A LEFT TURN, THE… |
| 2010-10-27 | VEHICLE SPEED CONTROL | No | 0 | TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE VEHICLE WAS PARKED AND BECAME ENGULFED INTO MASSIVE FLAMES. THE FIR… |
| 2010-09-03 | POWER TRAIN:DRIVELINE | No | 0 | CAR WAS IN PARK - AFTER RELEASING THE EMERGENCY BRAKE - I TRIED TO PUT THE CAR IN DRIVE AND THE GEAR SHAFT BROKE OFF - … |
| 2010-05-01 | LATCHES/LOCKS/LINKAGES | No | 0 | THE AUTOMATIC LOCKS DO NOT WORK ON ALL THE DOORS. I'VE HAD THESE LOCKS WORKED ON, BUT THEY CONTINUE TO NOT WORK. THIS… |
| 2010-02-02 | POWER TRAIN | No | 0 | THE O/D LIGHT KEEPS FLASHING AND IT DOESN'T SHIFT INTO GEAR WHEN PULLING OUT IN FRONT OF ONCOMING TRAFFIC ITS VARY DANG… |
| 2010-01-01 | POWER TRAIN:AUTOMATIC TRANSMISSION | No | 0 | 2000 MERCURY MOUNTAINEER TRANSMISSION IS DEFECTIVE. I HAVE HAD TO REPAIR MY TRANSMISSION 3 TIMES NOW. *TR |
| 2009-08-13 | POWER TRAIN:AUTOMATIC TRANSMISSION | No | 0 | JUST BOUGHT A USED 2000 MERCURY MOUNTAINEER AND THIS MORNING WE EXPERIENCED A PROBLEM WITH THE TRANSMISSION. PUT IT INT… |
| 2009-07-26 | STRUCTURE | No | 0 | NO SINGLE EVENT LED TO THE FAILURE. THIS APPEARS TO BE A STRUCTURAL DEFECT IN THE REAR LIFT DOOR OF THE MERCURY MOUNTA… |
| 2009-03-18 | ELECTRICAL SYSTEM | No | 0 | FIRE UNDER HOOD WHILE DRIVING. VEHICLE ENGINE, WIRING, BATTERY, FRONT TIRES, ALL RUBBER PARTS, BELTS DESTROYED. LOOKS… |
| 2009-03-14 | TIRES | No | 0 | TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE VEHICLE HAS GOODYEAR WRANGLER RTS TIRES, SIZE P/235/75/R15. THE C… |
| 2009-01-07 | POWER TRAIN:AUTOMATIC TRANSMISSION | No | 0 | 2000 MERCURY MOUNTAINEER TRANSMISSION FAILURE VEHICLE HAS ONLY 64,000 MILES, TRANSMISSION HAS BEEN POWER FLUSHED BY OUR… |
| 2007-11-17 | POWER TRAIN:AUTOMATIC TRANSMISSION | No | 0 | TRANSMISSION FAILURE AT 42,000 MILES W/O WARNING WHILE DRIVING AT HIGHWAY SPEEDS! *TR |
| 2007-10-06 | VISIBILITY:REAR WINDOW WIPER/WASHER | No | 0 | TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHEN THE CONTACT PURCHASED THE VEHICLE, THE REAR WIPER WAS NOT WORKING… |
| 2007-09-17 | VEHICLE SPEED CONTROL | No | 0 | TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHILE PULLING INTO THE DRIVEWAY AT 20 MPH, THE CONTACT NOTICED SMOKE C… |
| 2007-09-14 | VEHICLE SPEED CONTROL | No | 0 | TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE CONTACT RECEIVED A RECALL NOTICE REGARDING NHTSA CAMPAIGN ID NUMBE… |
| 2007-08-27 | VEHICLE SPEED CONTROL | No | 0 | TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTRO… |
| 2007-08-01 | VEHICLE SPEED CONTROL | No | 0 | I RECEIVED A MOTIVE IN AUGUST 2007 WHICH ADVISED ME TO CONTACT MY LOCAL DEALER WHO WAS AUTHORIZED BY FORD MOTOR COMPANY… |
| 2007-01-08 | STEERING | No | 0 | MY DRIVE TO WORK IS ~ 14 MILES, ON 1/8/2007 WHILE PULLING INTO A PARKING SPACE (TRAVELING AT A VERY LOW RATE OF SPEED) … |
| 2006-06-15 | ELECTRICAL SYSTEM:WIRING | No | 0 | SMOKE COMING FROM TURN SIGNAL WHEN BEING USED. HAPPENS ONLY WHEN YOU ARE TURNING LEFT. BACK WINDSHIELD WIPER WORKS FOR… |
| 2006-05-10 | ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD | No | 0 | 2000 MERCURY MOUNTAINEER 2WD. CAUGHT FIRE IN A PARKING LOT WITHIN A FEW MINUTES OF TURNING OFF THE IGNITION. SPARKS FEL… |
| 2006-02-15 | AIR BAGS:FRONTAL | Yes | 0 | DT*: THE CONTACT STATED WHILE DRIVING AT 35 MPH ANOTHER VEHICLE RAN A STOP SIGN AND STRUCK THE DRIVERS SIDE OF THE VEH… |
| 2005-11-17 | VEHICLE SPEED CONTROL | No | 0 | PUT CAR IN REVERSE, HAD VERY FAST SUDDEN HIGH ACCELERATION WITHOUT TOUCHING THE THROTTLE. HELD BRAKES WITH BOTH FEET U… |
| 2005-09-01 | ELECTRICAL SYSTEM | No | 0 | CONSUMER LOST USE OF ALL ACCESSORIES IE. LIGHTS, MIRRORS, POWER DOOR LOCKS, WIPERS POWER WINDOWS ETC. THE CONSUMER HAD… |
| 2005-08-26 | AIR BAGS | No | 0 | INTERMITTENT AIRBAG LIGHT WOULD COME ON. WHEN I TOOK TO DEALERSHIP, IT WAS ALWAYS OUT, AND INSTEAD OF PAYING EXTRAVAGA… |
| 2005-08-14 | VEHICLE SPEED CONTROL:CRUISE CONTROL | No | 0 | LAST NIGHT WHILE TRAVELING HOME ON THE NYS THRUWAY, APPROXIMATELY 5 MILES FROM MY EXIT, THE CRUISE CONTROL DIDN'T DISEN… |
| 2005-08-01 | ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH | No | 0 | OCTOBER 18, 2005 U. S. DEPARTMENT OF TRANSPORTATION NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION OFFICE OF DEFEC… |
| 2005-07-05 | SUSPENSION:FRONT:STABILIZER BAR | No | 0 | I HAVE A 2000 MERCURY MOUNTAINEER AND MY STABILIZER BARS HAVE BROKEN TWICE NOW WHEN I SPOKE TO FORD MECHANICS THEY STAT… |
| 2005-05-01 | AIR BAGS:FRONTAL | Yes | 1 | DT: AIR BAGS DID NOT DEPLOY GOING AT 35-40MPH.STATES HE DID HAVE AN ACCIDENT WHICH TOTALED HIS FRONT END, BUT NEITHER A… |
| 2005-04-28 | VEHICLE SPEED CONTROL:CRUISE CONTROL | No | 0 | DT: 4/28/05 BRAKE LIGHTS STOPPED WORKING, FUSES WERE CHECKED BY TECHNICIAN, CRUISE CONTROL/BRKAKE FUSE WAS BLOWN. FUSE… |
| 2005-01-23 | VEHICLE SPEED CONTROL | No | 0 | WHILE DRIVING, THE THROTTLE BECAME STUCK IN THE OPEN POSITION. THE CONSUMER HAD TO PLACE BOTH FEET ON THE BRAKE TO TRY … |
| 2005-01-17 | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | No | 0 | OXYGEN SENSOR. REPLACED BY FORD ON 1/17/05. HAS 69336 MILES.11/14/04 REPLACED AIR FILTER IN ORDER TO "EXTEND LIFE" OF… |
| 2004-12-01 | SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY | No | 0 | 2000 MERCURY MOUNTAINEER HAVING PROBLEMS WITH REAR AXLE THUMPING NOISE WHEN MAKE A TURN. *BF WHEN THE VEHICLE WAS PU… |