Safety Score
62
Average
Recalls
2
Complaints
50
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2000-12-27 | 00V422000 |
VEHICLE SPEED CONTROL | 220,000 | — | Details |
| 1998-03-19 | 98V060000 |
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 320,000 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2017-11-18 | VEHICLE SPEED CONTROL | No | 0 | UNDER MY HOOD STARTED SMOKING, I POPPED MY HOOD TO FIND FLAMES UNDER IT. I HAD TO GET MY KIDS OUT THE TRUCK AND PUT THE… |
| 2015-11-06 | SEATS | No | 0 | DRIVERS SEAT BROKEN UNABLE TO ADJUST FOR PROPER VISION VIA WINDSHIELD. |
| 2015-05-20 | STRUCTURE:BODY | No | 0 | AT THIS POINT ALL 4 DOOR LOCKS/LATCHES ARE MESSED UP. BOTH DRIVER &PASSENGER BACK DOORS WON'T OPEN FROM OUTSIDE OR INSI… |
| 2014-02-17 | ELECTRICAL SYSTEM | No | 0 | ALL OF A SUDDEN WITH NO WARNING MY INTERIOR DOME LIGHTS, POWER WINDOWS AND FRONT AND BACK WINDSHIELD WIPERS DIDN'T FUNC… |
| 2013-06-18 | ENGINE | No | 0 | ONE OF THE BRAIDED STAINLESS STEEL FUEL LINES THAT ATTACHES TO THE ENGINES FUEL RAIL DEVELOPED A LEAK. I KEPT SMELLING … |
| 2012-07-03 | TIRES | Yes | 0 | 1998 MERCURY MOUNTAINEER. ATTORNEY REPRESENTING CONSUMER REQUESTS LIST OF VEHICLE TIRE TREAD PROBLEMS. *SMD |
| 2012-05-16 | ENGINE | No | 0 | AT 2 AM WE SMELLED SMOKE AND SAW IT COMING FROM GARAGE, WHEN I OPENED GARAGE DOOR FLAMES WERE COMING OUT OF FRONT OF CA… |
| 2011-10-05 | STEERING:LINKAGES:TIE ROD ASSEMBLY | No | 0 | TL* THE CONTACT OWNS A 1998 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL BE… |
| 2011-04-13 | ENGINE AND ENGINE COOLING:COOLING SYSTEM | No | 0 | MOVED MY TRUCK TO LET ANOTHER CAR OUT OF THE DRIVE WAY. PULLED BACK IN TURNED THE TRUCK OFF CAME IN THE HOUSE AND HEARD… |
| 2010-07-15 | TIRES | No | 1 | TL* THE CONTACT OWNS A 1998 MERCURY MOUNTAINEER EQUIPPED WITH TURBO TECH RADIAL A/SR TIRES, LINE SIZE P235/75R15, DOT N… |
| 2010-04-03 | UNKNOWN OR OTHER | No | 0 | AT APPROXIMATELY 2:15 I PARKED MY 1998 MERCURY MOUNTAINEER ON THE STREET IN FRONT OF MY HOUSE. AT APPROXIMATELY 2:30 I… |
| 2009-07-22 | ENGINE AND ENGINE COOLING:ENGINE | No | 0 | TL*THE CONTACT OWNS A 1998 MERCURY MOUNTAINEER. EARLY IN THE MORNING, THE CONTACT SMELLED SOMETHING BURNING AND NOTICE… |
| 2009-06-20 | LATCHES/LOCKS/LINKAGES | No | 0 | 1998 MERCURY MOUNTAINEER. THE DRIVERS DOOR WILL NOT UNLOCK FROM THE OUTSIDE WITH THE KEY AND MOST TIMES WILL NOT OPEN … |
| 2008-06-02 | ENGINE AND ENGINE COOLING:ENGINE | No | 0 | TIMING CHAINS/TIMING CHAIN GUIDES FAILURE.*TR |
| 2007-09-30 | LATCHES/LOCKS/LINKAGES:HOOD:LATCH | No | 0 | TL*THE CONTACT OWNS A 1998 MERCURY MOUNTAINEER. WHILE CHECKING THE FLUIDS IN THE VEHICLE, THE HYDRAULIC SYSTEM FAILED … |
| 2007-07-19 | VEHICLE SPEED CONTROL | No | 0 | TL*THE CONTACT OWNS A 1998 MERCURY MOUNTAINEER. WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 90 MPH. THE… |
| 2007-04-21 | ELECTRICAL SYSTEM | No | 0 | BEING THE SPACE IS LIMITED, I HAVE THE SAME PROBLEM WITH MY CAR AS FOLLOWS: MY CHECK ENGINE LIGHT HAS BEEN COMING ON. … |
| 2006-08-25 | VEHICLE SPEED CONTROL:CRUISE CONTROL | No | 0 | CONSUMER COMPLAINT CONCERNING VEHICLE CATCHING ON FIRE . *TS THE VEHICLE CAUGHT ON FIRE ON 8/25/06. THE RECALL REPAI… |
| 2006-08-25 | VEHICLE SPEED CONTROL | No | 0 | TL* - THE CONTACT STATED THAT WHILE HER 1998 MERCURY MOUNTAINEER WAS PARKED, THE CONTACT HEARD A LOUD NOISE COMING FROM… |
| 2006-08-05 | ENGINE AND ENGINE COOLING:ENGINE | No | 0 | TL*THE CONTACT OWNS A 1998 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THERE IS A CRACK IN THE CENTER OF THE EGR VALV… |
| 2006-07-14 | ELECTRICAL SYSTEM | No | 0 | I AM THE ORIGINAL OWNER OF A 1998 MERCURY MOUNTAINEER, V8, AWD, VIN [XXX] WITH 142,000 MILES. I PARKED THE CAR IN MY D… |
| 2006-07-12 | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | No | 0 | MY CHECK ENGINE LIGHT HAS BEEN COMING ON. I HAVE HAD VARIOUS SHOPS USE THEIR COMPUTER TO FIND OUT WHY THE LIGHT WAS ON … |
| 2006-06-06 | VEHICLE SPEED CONTROL:CRUISE CONTROL | No | 0 | DT*: THE CONTACT STATED WHILE THE VEHICLE WAS BEING INSPECTED BY AN INDEPENDENT REPAIR SHOP IT CAUGHT ON FIRE. A REPO… |
| 2006-05-15 | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | No | 0 | DT*: THE CONTACT STATED RECALL LETTER # 02S28 WAS RECEIVED REGARDING THE SEAT BELT. WHEN THE VEHICLE WAS TAKEN TO A S… |
| 2006-04-11 | LATCHES/LOCKS/LINKAGES:HOOD:LATCH | No | 0 | DT*: THE CONTACT STATED THE HOOD LATCH CORRODED AND THE LATCH PIVOT WAS STUCK IN THE OPEN POSITION. THE VEHICLE WAS N… |
| 2006-03-24 | ENGINE AND ENGINE COOLING:ENGINE | No | 0 | DT*: THE CONTACT STATED A FIRE ERUPTED FROM THE VEHICLE. IT WAS PARKED FOR OVER THIRTY MINUTES. NO PREVIOUS PROBLEMS… |
| 2006-03-11 | VEHICLE SPEED CONTROL:CRUISE CONTROL | No | 0 | DT*: THE CONTACT STATED THE VEHICLE ERUPTED IN FLAMES, AN HOUR AND A HALF AFTER IT HAD BEEN PARKED IN THE CARPORT. … |
| 2006-02-15 | ENGINE AND ENGINE COOLING:ENGINE | Yes | 1 | WHEN THE 1998 MERCURY MOUNTAINEER WAS RUNNING ON HWY 121 SOUTH MERGING INTO HWY 114 WEST IN GRAPEVINE, TX, THE 1998 MER… |
| 2006-02-15 | VEHICLE SPEED CONTROL | Yes | 1 | WHEN THE 1998 MERCURY MOUNTAINEER WAS RUNNING ON HWY 121 SOUTH MERGING INTO HWY 114 WEST, THE 1998 MERCURY SUDDENLY BEC… |
| 2005-12-31 | VEHICLE SPEED CONTROL:CRUISE CONTROL | No | 0 | DT*: THE CONTACT STATED THE VEHICLE CAUGHT FIRE AND BURNED. THE VEHICLE WAS PARKED 4 HOURS PRIOR TO THE FIRE. THE FI… |
| 2005-11-09 | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | No | 0 | MY CHECK ENGINE LIGHT HAS BEEN COMING ON. I HAVE HAD VARIOUS SHOPS USE THEIR COMPUTER TO FIND OUT WHY THE LIGHT WAS O… |
| 2005-09-02 | ELECTRICAL SYSTEM | No | 0 | VEHICLE WAS PARKED IN FRONT OF MY HOME--APPROXIMATELY AROUND 6:00 AM THE VEHICLE CAUGHT ON FIRE WITH NO KEYS IN THE IGN… |
| 2005-06-08 | VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | No | 0 | DT: WHILE DRIVING DOWN THE ROAD HAD BEEN HAVING TROUBLE WITH HAVING TO FORCE THE ACCELRATOR DOWN TO ACCEL AND WITHOUT … |
| 2005-06-01 | ELECTRICAL SYSTEM | No | 0 | THE CONSUMER STATED THAT THE VEHICLE CAUGHT ON FIRE AND BURNED UP. THE FIREMEN INDICATED IT WAS AN ELECTRICAL PROBLEM … |
| 2004-12-23 | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE | No | 0 | PURCHASED USED 1998 MECURY MOUNTAINEER FROM LOCAL MERCURY DEALER, DISCOVERED THE HEATER PLEANUM DOOR ACTUATOR WAS FAULT… |
| 2004-11-24 | ELECTRICAL SYSTEM | No | 0 | WHILE THE VEHICLE WAS PARKED IT CAUGHT ON FIRE ON ITS OWN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THEN, VEHICLE W… |
| 2004-10-24 | VEHICLE SPEED CONTROL | Yes | 1 | I HAVE BEEN HAVING PROBLEMS WITH THROTTLE STICKING UPON DEPRESSION ON 1998 5.0 MERCURY MOUNTAINEER. SEEMS TO BE WORSE W… |
| 2004-10-11 | LATCHES/LOCKS/LINKAGES | No | 0 | MERCURY MOUNTAINEER DRIVERS SEAT LATCH ASSEMBLY BROKE. SEAT IS IN AN UN-DRIVABLE POSITION. DEALER MAINTENANCE SAYS IT W… |
| 2004-09-17 | VEHICLE SPEED CONTROL:CRUISE CONTROL | No | 0 | DROVE ABOUT 30 MINUTES, PARKED VEHICLE, AND ABOUT 45 MINUTES LATER VEHICLE WAS ON FIRE. FLAMES WERE COMING FROM DRIVER'… |
| 2004-09-14 | SEATS:FRONT ASSEMBLY:RECLINER | No | 0 | THE DRIVERS SEAT WAS BROKE, BECAUSE THE BOLT HAD BROKEN. THE CONSUMER HAD THE SEAT REPAIRED AT HER EXPENSE. THERE WAS… |
| 2004-08-11 | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE | No | 0 | THE CONSUMER WAS CONCERNED THAT EVERY YEAR SHE HAS TO REPLACE THE HEAT SENSOR. LAST YEAR SHE HAD TO REPLACE IT BEFOR… |
| 2004-05-24 | TIRES | No | 0 | MY WIFE WAS DRIVING BACK TO WORK AT LUNCH, CLEAR DAY, UNLIMITED VISIBILITY, CLEAR ROAD CONDITIONS, WHEN THE DRIVER SIDE… |
| 2004-03-25 | SEAT BELTS:FRONT:BUCKLE ASSEMBLY | Yes | 1 | WHILE DRIVING 30 MPH,THE DRIVER APPLIED THE BRAKES, THE PEDAL WENT TO THE FLOOR AND HIT A PATCH OF ICE. THE DRIVER LOST… |
| 2004-02-02 | ENGINE AND ENGINE COOLING:ENGINE | No | 0 | FORD REFUSES TO HONOR EXTENDED WARRANTY, PROGRAM # 01M01 ON 1998 MOUNTAINEER; VIN [XXX], " ANY OTHER ENGINE DAMAGE CLEA… |
| 2004-01-07 | TIRES | No | 0 | 1998 MOUNTAINEER'S TIRES WERE APART OF A RECALL AND CONSUMER IS REQUESTING REIMBURSEMENT. *TS THE VEHICLE WAS ORIGINA… |
| 2003-12-29 | ELECTRICAL SYSTEM | No | 0 | 1998 MERCURY MOUNTAINEER HEADLIGHTS GO DARK MOMENTARILY WHEN USING TURN SIGNALS OR CHANGING FROM LOW TO HIGH BEAMS |
| 2003-11-30 | POWER TRAIN:AUTOMATIC TRANSMISSION | No | 0 | WHILE DRIVING, THE VEHICLE BEGAN TO DRIVE ROUGH AND MAKE NOISES. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE… |
| 2003-10-25 | AIR BAGS:FRONTAL | Yes | 0 | WHILE DRIVING AT 35 MPH DRIVER LOST CONTROL OF THE VEHICLE AND HIT ANOTHER VEHICLE HEAD ON. UPON IMPACT, BOTH FRONTAL… |
| 2003-10-05 | LATCHES/LOCKS/LINKAGES | No | 0 | MY POWER DOORS WON'T UNLOCK ALONG WITH ITS REMOTE, THE KEY AND THE DOOR LOCK/UNLOCK BUTTON. THIS HAS BEEN HAPPENING ON… |
| 2003-09-20 | POWER TRAIN:AXLE ASSEMBLY | No | 0 | CONSUMER CALLED COMPLAINING THAT FRONT WHEEL AXLE BROKE WHILE DRIVING AT 65 MPH. MANUFACTURER WAS NOT CONTACTED AT T… |