Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2000-08-21 | 00T005000 |
TIRES:TREAD/BELT | 14,400,000 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2021-03-06 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | No | 0 | TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE STALL… |
| 2020-02-23 | SEAT BELTS | No | 0 | DRIVERS SIDE SEAT BELT BUCKLE WILL NOT LATCH. 185,000 MILES. |
| 2019-11-29 | VEHICLE SPEED CONTROL | Yes | 0 | TL* THE CONTACT'S HUSBAND OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS RELEASED, T… |
| 2018-04-15 | SEAT BELTS | No | 0 | DRIVER SIDE SEAT BELT REFUSES TO LATCH AND, IF IT DOES LATCH, COMES UNLATCHED ON ITS OWN. ON INSPECTION, THE 'GUTS' OF … |
| 2017-05-27 | ELECTRICAL SYSTEM | No | 0 | I WAS AT A GAS STATION MAKING A PURCHASE WITH MY DISABLED MOTHER. WE LEFT THE STORE, AND GOT INTO MY TRUCK. I STARTED M… |
| 2015-10-30 | SEAT BELTS | No | 0 | THE DRIVER'S SEAT BELT WILL NOT LATCH. |
| 2014-11-07 | SEAT BELTS | No | 0 | TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT BUCKLE FAILED … |
| 2014-01-01 | ELECTRICAL SYSTEM | No | 0 | WHEN I USE THE CRUISE CONTROL AND THEN TURN IT OFF I CAN'T SEEM TO PUSH MY GAS PEDAL WHEN YOU ARE DRIVING THE VEHICLE. … |
| 2013-01-15 | SEAT BELTS | No | 0 | I ATTEMPTED TO CONNECT THE TWO PORTIONS OF THE DRIVER FRONT SEAT BELT AND THE LATCHING MECHANISM IN THE FEMALE PORTION … |
| 2012-11-12 | VEHICLE SPEED CONTROL | No | 0 | TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED THAT HE SHIFTED INTO DRIVE AND THE VEHICLE SUDDENLY… |
| 2012-03-01 | POWER TRAIN | No | 0 | MAJOR AND RECURRING ISSUE WITH FRONT DRIVE SHAFT, AND FRONT DIFFERENTIAL, GRINDING, SHAKING, WITH NEAR CRASH DUE TO DIF… |
| 2012-02-01 | SEAT BELTS | No | 0 | DRIVER'S SEAT BELT WILL NOT FASTEN. *TR |
| 2011-03-10 | SEAT BELTS | No | 0 | TL*THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. HE ATTEMPTED TO PUT THE DRIVERS SIDE SEAT BELT ON AND THE BUCKLE WOULD … |
| 2010-06-21 | VEHICLE SPEED CONTROL | Yes | 2 | TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE VEHICLE ABNORMAL… |
| 2010-03-01 | VEHICLE SPEED CONTROL | No | 0 | MY 1997 MERCURY MOUNTAINEER (THAT I PURCHASED FEB 2010) IS EXPERIENCING THE SAME ACCELERATION PROBLEMS AS DESCRIBED IN … |
| 2009-10-21 | FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | No | 0 | TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. HE EXPERIENCED DIFFICULT STEERING, BECAUSE THE FRONT SWAY BAR LINKAGE … |
| 2009-06-16 | ELECTRICAL SYSTEM | No | 0 | TL*THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE VEHICLE CAUGHT FIRE WHILE PARKED AND WITHOUT WARNING. THE VEHICLE… |
| 2008-12-13 | ENGINE AND ENGINE COOLING | No | 0 | WE REALLY DON'T HAVE ANY INFORMATION REGARDING THE INCIDENT. THE CAR HAD BEEN PARKED OUTSIDE FOR APPROXIMATELY 4 HOURS,… |
| 2007-11-01 | EXTERIOR LIGHTING:HEADLIGHTS:SWITCH | No | 0 | TL*THE CONTACT OWNS A 1997 MERCURY MYSTIQUE (NA). WHILE DRIVING 55 MPH, THE TAIL LIGHT AND INSTRUMENT PANEL LIGHTS FAI… |
| 2007-09-04 | SEAT BELTS:FRONT | No | 0 | TL*THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED THAT SHE WAS UNABLE TO LATCH THE DRIVER SIDE SEAT B… |
| 2007-09-01 | VEHICLE SPEED CONTROL:CRUISE CONTROL | No | 0 | CRUISE CONTROL WORKS AT TIMES AND SOMETIME DOES NOT WORK. *TR |
| 2007-04-04 | POWER TRAIN:AUTOMATIC TRANSMISSION | Yes | 1 | I HAD JUST GOTTEN INTO THE DRIVER'S SEAT OF MY PARKED 1997 MERCURY MOUNTAINEER AT AN AUTO REPAIR SHOP LOT WHEN I REMEMB… |
| 2007-03-04 | LATCHES/LOCKS/LINKAGES:HOOD:LATCH | No | 0 | TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1997 MERCURY MOUNTAINEER WITH 120000 FAILURE MILEAGE AT 30 MPH ON A WI… |
| 2006-08-28 | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | No | 0 | BLEND AIR DOOR SQUARE DRIVE BROKEN CAUSING SEVERE DISCOMFORT IN SUMMER AND IMPROPER DEFROSTER OPERATION DURING ADVERSE … |
| 2006-01-20 | SEAT BELTS:FRONT:BUCKLE ASSEMBLY | No | 0 | DT*: THE CONTACT STATED THE DRIVER SIDE SEAT BELT BUCKLE ASSEMBLY WILL NOT HOLD THE SEAT BELT BUCKLE WHEN INSERTED. T… |
| 2005-12-15 | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT | No | 0 | THE HOT/COLD ADJUSTMENT ON THE HEATER OF MY 1997 MERCURY MOUNTAINEER IS INOPERATIVE, WHICH MAKES IT DIFFICULT TO DRIVE … |
| 2005-08-26 | VEHICLE SPEED CONTROL:CRUISE CONTROL | No | 0 | DT: 1997 MERCURY MOUNTAINEER. I THE CONSUMER BOUGHT THE CAR USED, AND WHEN USING THE CRUISE CONTROL FOR THE FIRST TIME… |
| 2005-08-10 | SUSPENSION | No | 0 | DEALER STATES THAT MY VEHICLE [XXX] IS NOT INCLUDED IN THE RECALL FOR 1997 MERCURY MOUNTAINEER SWAY BAR LINKS 00S47- R… |
| 2005-03-28 | SEATS:FRONT ASSEMBLY:RECLINER | No | 0 | DRIVER'S SIDE SEAT LEVER THAT LETS THE SEAT BACK BROKE OFF, FORD DEALER HERE WON'T FIX IT. MY HUSBAND SAID HE REMENBERS… |
| 2005-02-01 | SEAT BELTS:FRONT | No | 0 | DRIVER'S SEAT BELT WILL NOT SECURE AND HOLD, WHICH IS DANGEROUS IF VEHICLE IS IN AN ACCIDENT BECAUSE THE DRIVER CAN HIT… |
| 2005-01-18 | VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | No | 0 | WHILE DRIVING 50 MPH THE CONSUMER FELT SOMETHING UNDER H IS FOOT SNAP. THE CONSUMER LOST SPEED, PULLED OVER TO THE S… |
| 2004-11-22 | SEAT BELTS:FRONT | No | 0 | FRONT SEAT BELTS WILL NOT UNLATCH. CONSUMER AND PASSENGER HAD TO SLITHER OUT OF THE SEAT IN ORDER TO BE RELEASED. CONSU… |
| 2004-09-23 | POWER TRAIN:AUTOMATIC TRANSMISSION | No | 0 | WHILE DRIVING, THE TRANSMISSION SLIPPED. THE RPM STARTED RACING AT A HIGH RATE. THE CONSUMER RESTARTED THE VEHICLE. PL… |
| 2004-07-22 | LATCHES/LOCKS/LINKAGES:HOOD:LATCH | No | 0 | I CURRENTLY OWN A 1997 MERCURY MOUNTAINEER. MY WIFE PURCHASED THIS MOUNTAINEER IN EARLY 1998, AND UP UNTIL NOW WE HAVE… |
| 2004-07-04 | SEATS:FRONT ASSEMBLY:RECLINER | No | 0 | WHEN ATTEMPING TO MOVE CONSUMER'S SIDE SEAT FORWARD RECLINER COLLAPSED INTO THE REAR SEAT. CONSUMER TOOK THE VEHICLE… |
| 2004-05-21 | STRUCTURE:BODY:DOOR | No | 0 | I HAVE OWNED MY 1997 MERCURY MOUNTAINEER SINCE 1998. WITHIN A YEAR AFTER PURCHASE ONE OF THE REAR DOOR MECHANISMS BROK… |
| 2004-04-06 | EQUIPMENT | No | 0 | THE TAILGATE OF MY 1997 MERCURY MOUNTAINEER FELL OFF IN JULY 2001 DUE TO RUST AND / OR METAL FATIGUE AND / OR AN ENGINE… |
| 2004-03-01 | SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | No | 0 | ABS ON BRAKES CUT IN WHEN SHOULD NOT. MADE IT DIFFICULT TO STOP.*AK |
| 2003-06-01 | VEHICLE SPEED CONTROL | No | 0 | THE VEHICLE EXPERIENCED UNEXPECTED ACCELERATION. THE ONLY WAY TO STOP THE VEHICLE WAS TO SHIFT INTO NEUTRAL OR PARK. … |
| 2003-01-07 | SUSPENSION:FRONT:STABILIZER BAR | No | 0 | HAVING PROBLEMS WITH THE FRONT STABILIZER BARS ON MY 1997 MERCURY MOUNTAINEER. I HAVE REPLACE THEM 4 TIMES AND WITHIN 6… |
| 2002-12-27 | SEAT BELTS:FRONT:BUCKLE ASSEMBLY | No | 0 | I HAVE A 1997 MERCURY MOUNTAINEER. IN WHICH JUST RECENTLY MY SEATBELT(DRIVER) DOES NOT HOLD. IT KEEPS ON SLIDING OUT. T… |
| 2002-09-16 | WHEELS:LUGS/NUTS/BOLTS/STUDS | No | 0 | LEFT FRONT TIRE DETACHED FROM TRUCK WITH LUGS: NUTS STILL BOLTED TO TIRE RIM WHILE BEING DRIVEN 35-40 MPH. PLEASE DES… |
| 2002-08-20 | VEHICLE SPEED CONTROL:CABLES | No | 0 | WHILE DRIVING 55MPH VEHICLE WOULD DECELERATE, CAUSING CAR TO GO INTO A SKID.*AK |
| 2002-07-28 | SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | No | 0 | I NEEDED MY BRAKES (ALL 4) DONE, AND NOTICED WHEN I STEPPED ON MY EMERGENCY BRAKE THE SUV WOULD NOT STOP AND BARELY SL… |
| 2002-06-12 | VEHICLE SPEED CONTROL | No | 0 | CAR ACCELERATES INVOLUNTARILY AT STOP LIGHTS AND IN PARKING SITUATION AFTER 20+ MILES OF DRIVING HAVE BEEN PERFORMED. … |
| 2002-05-07 | POWER TRAIN:AUTOMATIC TRANSMISSION | No | 0 | CONSUMER STATES THE OVERDRIVE LIGHT WAS ON AND END OF GEAR SELECTOR DOES NOT LIGHT UP, DEALER FOUND BLOWN FUSE CAUSING … |
| 2002-04-15 | SUSPENSION:MULTIPLE AXLE | No | 0 | REAR END IS LEAKING FLUID, AND IS MAKING A ROARING SOUND.*AK |
| 2002-03-22 | EXTERIOR LIGHTING:HEADLIGHTS | No | 0 | WHILE DRIVING, HEADLIGHTS WILL COME OFF AND ON BY THEMSELVES THIS HAS HAPPENED AT NIGHT AND WAS VERY DANGEROUS. DEALER… |
| 2002-03-20 | VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | No | 0 | GAS PEDAL KEEPS STICKING, AND IT IS TOO HARD TO STOP VEHICLE DUE TO BRAKE FAILURE. *AK |
| 2002-03-15 | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) | No | 0 | PROBLEM MENTIONED ON VISIT IN DECEMBER 01. MY SON AND I EXPERIENCED CARBON MONOXIDE POISONING ON A TRIP TO CHICAGO 3/1… |