Safety Score
84
Safe
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2021-02-01 | 21V038000 |
SEATS:CRITICAL FASTENERS | 57 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-02-25 | SERVICE BRAKES | No | 0 | I took my car into dealer at 20,000 miles. They told me rear brake pads and rotors needed to be replaced. At that time,… |
| 2025-11-18 | UNKNOWN OR OTHER | No | 0 | While driving home from work last night, I heard a loud noise that sounded like a gun going off right in the passenger … |
| 2025-09-02 | SERVICE BRAKES | No | 0 | The rear brake pads on my 2021 Volkswagen Jetta have worn out prematurely twice by 20,000 miles. The first replacement … |
| 2025-07-26 | SERVICE BRAKES | No | 0 | On steep hills the car automatically holds the brake for a predetermined amount of time, I believe 2.5 to 3 sec. I hav… |
| 2025-06-20 | VISIBILITY/WIPER | No | 0 | Shifting vehicle into reverse, turns of back up camera, then shifting into drive camera remains on for a set period of … |
| 2025-04-04 | UNKNOWN OR OTHER | No | 0 | The car is at the dealer service department for the fifth time for EVAP system faults. |
| 2025-03-14 | FUEL/PROPULSION SYSTEM | No | 0 | Starting in 2022 at 16,000 miles this vehicle has been to dealership 8 times for check engine light related to the EVAP… |
| 2025-01-31 | LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR | No | 0 | Door stopped opening from handle from outside after unlocking with remote only opens from inside door handle |
| 2025-01-31 | ELECTRICAL SYSTEM | No | 0 | Driver door lock actuator motier lock sticking not opening from outside have to open from inside handle after unlockin… |
| 2024-12-26 | STEERING | No | 0 | The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed with adaptive c… |
| 2024-12-20 | FUEL/PROPULSION SYSTEM | No | 0 | I had 10 miles to empty so I stopped at the gas station and I pulled the lever to open the door to the tank and it gave… |
| 2024-11-18 | SERVICE BRAKES | No | 0 | Went in for service appointment at 27000 miles. I was told rear brake pads needed replacing. Upon questioning this as I… |
| 2024-11-13 | ELECTRICAL SYSTEM | No | 0 | Backup camera has been having problems with blacking out or not working upon activation. I informed the service advisor… |
| 2024-09-18 | FUEL/PROPULSION SYSTEM | No | 0 | The vehicle does not allow me to fill the fuel tank without the gas pump constantly cutting off within a few seconds of… |
| 2024-09-05 | VISIBILITY/WIPER | No | 0 | Rearview Mirror detached from windshield while car was in motion. There was no force of any kind applied to the mirror… |
| 2024-08-28 | STEERING | No | 0 | When driving the vehicle, the steering wheel while jiggle violently while an electrical noise is heard. This happened w… |
| 2024-08-01 | SERVICE BRAKES | No | 0 | As you park the car the EPB faulty parking brake engages without being told to engage |
| 2024-07-24 | ELECTRICAL SYSTEM | No | 0 | When I started my car a light came on saying “check starter system” and I turned the car off and then turned it back on… |
| 2024-07-23 | SERVICE BRAKES | No | 0 | Vehicle was brought in for 30k miles service with vibration during braking. Under inspection the dealership condemned a… |
| 2024-05-15 | SERVICE BRAKES | No | 0 | Right rear brake pads at 33.5K (mostly highway miles) are completely worn. (Cannot be blamed on the driving pattern) |
| 2024-04-10 | SERVICE BRAKES | No | 0 | The right rear brake disk and inner pad wore out prematurely. Only the inside of the brake disk and pad were worn, meta… |
| 2024-04-07 | SERVICE BRAKES | No | 0 | Upon backing out of a parking spot a vehicle approached at a fast rate of speed. The rear cross-path sensor and emergen… |
| 2024-03-23 | SERVICE BRAKES | No | 0 | I replaced the rear brakes on this vehicle at 16,000 miles due to them prematurely wearing out and the were covered und… |
| 2024-03-20 | ELECTRICAL SYSTEM | No | 0 | What system component failed or malfunctioned? Is it available for inspection upon request? The car boards are left ino… |
| 2024-02-04 | UNKNOWN OR OTHER | No | 0 | UNKNOWN. I was driving from Alabama to Atlanta [XXX]. Pouring rain but no hail, no thunder nor lighting. I was not arou… |
| 2024-01-31 | SERVICE BRAKES | No | 0 | I purchased my vehicle brand new from VW. My vehicle only has just over 33,000 miles on it. After hearing a grinding no… |
| 2024-01-27 | ELECTRICAL SYSTEM | No | 0 | Since January of 2024, I been having issues with this vehicle. Check engine light came on after 3 day of purchase I wa… |
| 2024-01-14 | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | No | 0 | The contact owns a 2021 Volkswagen Jetta. The contact stated while reversing, the brake pedal was depressed, and the co… |
| 2023-12-28 | LANE DEPARTURE: BLIND SPOT DETECTION | No | 0 | The contact owns a 2021 Volkswagen Jetta. The contact stated while driving approximately 60 MPH, the contact observed t… |
| 2023-12-06 | SERVICE BRAKES | No | 0 | Under 20,000 miles, but over 1 year old (leased new february 12, 2021). VW dealership and secondary party reported rear… |
| 2023-11-21 | SERVICE BRAKES | No | 0 | I do not feel safe with my Vehicle. I purchased new and at 16,550 Miles it needed new rear rotors and pads. Again at 38… |
| 2023-08-20 | SERVICE BRAKES | No | 0 | Without warning, the rear brakes started making unusual scraping sound with slight loss of braking power. Within a wee… |
| 2023-07-08 | ELECTRICAL SYSTEM | No | 0 | Front passenger door latch/actuator failed and door will not lock with inside door lock, key fob, or upon auto-lock act… |
| 2023-06-01 | SERVICE BRAKES | No | 0 | Hill Assist system creates dangerous situations because it prevents me from moving right away while pulling out in traf… |
| 2023-05-22 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | No | 0 | The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the sunroof ex… |
| 2023-04-26 | SERVICE BRAKES | No | 0 | The rear breaks wore down t 1MM(Dangerous Level) in under 2 years and at 26,973 miles. They extended the warranty to 2… |
| 2023-03-12 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | No | 0 | I've had 3 manufacturing defects on my 2021 VW Jetta, with 18,000 miles currently, the first issue was my sunglasses co… |
| 2023-03-06 | SERVICE BRAKES | No | 0 | I purchased my Volkswagen Jetta July 2021. I had been getting my car serviced ever since at the dealership in Orange Pa… |
| 2023-03-02 | AIR BAGS | Yes | 0 | It cause to have an account |
| 2023-03-02 | AIR BAGS | Yes | 0 | Caused an accident and died |
| 2023-01-12 | SERVICE BRAKES | No | 0 | On 01/12/2023 at approximately 4:20 PM, I paid the cost to replace the rear brakes on my 2021 VW Jetta SEL. This includ… |
| 2023-01-11 | FUEL/PROPULSION SYSTEM | No | 0 | Bad bearing in left front wheel. Radio shuts down anytime even when reverse camera is active. Front collision warning a… |
| 2022-12-15 | LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING | No | 0 | The contact owns a 2021 Volkswagen Jetta. The contact stated while driving at various speeds in a designated lane, seve… |
| 2022-11-11 | SERVICE BRAKES | No | 0 | Recently had the rear brake pads replaced at appx 30,000 miles under normal driving conditions. (suburban driving, no t… |
| 2022-10-20 | SERVICE BRAKES | No | 0 | Brake pedal sunk to floor. No Brakes at all. Vehicle being brought to VW dealership10/24/ 2022.No warning /lamps, or in… |
| 2022-10-01 | ELECTRICAL SYSTEM | No | 0 | The car would not turn on while using the start/stop feature on three different occasions. Once at a stop sign when I w… |
| 2022-10-01 | SERVICE BRAKES | No | 0 | I recently took in my 2021 VW Jetta to the dealership for a routine service visit. The car is 18 months old and has 24,… |
| 2022-09-14 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | No | 0 | The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at various speeds, the cruise control i… |
| 2022-08-09 | SERVICE BRAKES | No | 0 | My 2021 VW Jetta at 8 months old with 21305 miles had a grinding noise in the rear. Took it to the dealer Aug 9 2022 an… |
| 2022-06-16 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | No | 0 | The car suddenly warned and stopped abruptly while we were traveling over a steel plate on the road. There were no othe… |