Safety Score
74
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2022-02-24 | 22V109000 |
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL | 155 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-09-04 | STRUCTURE:BODY | No | 0 | My driver front door latch assembly failed at 42,153 miles. I had it inspected and repaired at the dealership. I had to… |
| 2025-07-23 | UNKNOWN OR OTHER | No | 0 | The display screen goes black and freezes for long periods and during navigation use; Reverse camera is black or doesn'… |
| 2025-06-30 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was being Emissions tested, the contact … |
| 2025-06-27 | UNKNOWN OR OTHER | No | 0 | There was a clunking sound when I opened the sun roof. Later when we closed the sun shade, it seems to be hesitating. T… |
| 2025-05-22 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed … |
| 2025-02-27 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2021 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminate… |
| 2025-02-19 | ELECTRICAL SYSTEM | No | 0 | I was leaving work and my 2021 Ford Escape hybrid started but then a triangle warning light came on, a "stop safely now… |
| 2025-02-08 | ENGINE | No | 0 | My engine failed while driving. Towed to Ford dealership, found out about recall 23S27. Symptoms were the EXACT same bu… |
| 2025-01-31 | FUEL/PROPULSION SYSTEM | No | 0 | The fuel neck tube requires replacement as per the mechanic's assessment. When refueling, the pump frequently stops eve… |
| 2025-01-15 | STRUCTURE:BODY | No | 1 | Door fails to stay open. Closed on my leg and caused bruising. Window will not close once open. Dealer has known of pro… |
| 2025-01-01 | UNKNOWN OR OTHER | No | 0 | From the Ford website: "Power window switch chrome tip replacement Campaign/NHTSA# 22N17 Issue Date 2023-05-16" The ti… |
| 2025-01-01 | SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY | No | 0 | The contact owns a 2021 Ford Escape. The contact stated while driving 65 MPH and at various speeds, the cruise control … |
| 2024-11-15 | UNKNOWN OR OTHER | No | 0 | The liner for the panoramic sunroof has come off the tracks on the sides so the liner hangs down into the car and obstr… |
| 2024-11-05 | ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM | No | 0 | The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was inspected, it failed the emissions i… |
| 2024-11-01 | VISIBILITY | No | 0 | The contact owns 2021 Ford Escape. The contact stated that the rear passenger’s side window failed to operate as design… |
| 2024-10-28 | ENGINE | No | 0 | I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go a… |
| 2024-10-25 | STRUCTURE:BODY | No | 0 | Left front door check arm welds broken away (same as SMS 50150). Popping sound when door is used. Driver door difficult… |
| 2024-10-24 | POWER TRAIN | No | 0 | Vehicle started making clunking and knocking noises when switching between hybrid and gas. Thought this was due to the … |
| 2024-10-06 | POWER TRAIN | No | 0 | Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not … |
| 2024-09-28 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed … |
| 2024-09-04 | ENGINE | No | 0 | Had software update performed by dealer for 23S27 recall. Two weeks later sitting at a light amber box appeared that sa… |
| 2024-08-10 | STRUCTURE:BODY | No | 0 | Drivers door Arm assembly that limits door opening. First it started to have a small 'click' when closing. Then it had… |
| 2024-07-23 | SERVICE BRAKES | No | 0 | Brakes became sluggish and parking brake would not disengage. Towed car to Autonation Ford. They diagnosed and found "i… |
| 2024-06-20 | FUEL/PROPULSION SYSTEM | No | 0 | The recall for potential engine fire due to injectors that crack is inadequate. Reprogramming the computer and drillin… |
| 2024-06-16 | VEHICLE SPEED CONTROL | No | 0 | On June 16, 2024, My car lost power completely, I stepped on the gas pump and nothing. First I was parked and I tried t… |
| 2024-05-27 | ENGINE | No | 0 | Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious r… |
| 2024-04-18 | ELECTRICAL SYSTEM | No | 0 | vehicle was recalled 11+ months ago, but no remedy as yet been found. If the issue was so serious, why no repair pro… |
| 2024-04-12 | ENGINE | No | 0 | I formally request an investigation on the reason for delay and reporting of incidents occured. Recall notice 23S27 / … |
| 2024-04-10 | ENGINE | No | 0 | The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) how… |
| 2024-03-21 | ENGINE | No | 0 | This repair fix was suppose to be available by October 2023. We are still waiting, and it seems that this could be a da… |
| 2024-03-11 | STRUCTURE:BODY | No | 0 | Driver side door hinge pops when opening and closing. Spoke to a Ford dealer and since we are now just over 36,000 mile… |
| 2024-03-01 | ELECTRICAL SYSTEM | No | 0 | My battery has died and needed replaced, there are transmission issues related to the recall and the power train failin… |
| 2024-02-25 | STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS | No | 0 | The contact owns a 2021 Ford Escape. The contact stated that the front driver’s side door failed to open wide as design… |
| 2024-02-21 | STRUCTURE:BODY | No | 0 | I reported a known critical safety issue regarding my 2021 Ford Escape Hybrid to Ford Motor Company and the dealer on 2… |
| 2024-02-15 | STRUCTURE:BODY | No | 0 | Driver door spot welds broken. Lot of noise opening door. Sounds like ready to fall off. Understand it has been reporte… |
| 2024-02-14 | ENGINE | No | 0 | The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) how… |
| 2024-02-14 | ENGINE | No | 0 | There has been a recall on the engine for this car for almost a year at this point. The original estimated date for th… |
| 2024-02-13 | ENGINE | No | 0 | The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) how… |
| 2024-01-23 | ENGINE | No | 0 | The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) how… |
| 2024-01-20 | STRUCTURE | No | 0 | The contact owns a 2021 Ford Escape. That contact stated that while attempting to enter the vehicle, the driver's side … |
| 2024-01-16 | ENGINE | No | 0 | See attached document for complaint |
| 2023-12-30 | ENGINE | No | 0 | I am worried that this vehicle's engine could die, proceed to leak oil and fuel and combust, leaving a burning husk tha… |
| 2023-12-20 | ENGINE | No | 0 | METAL-TO-METAL CLANK TO ENGINE. This is the last incident that occurred while traveling to my job in Richmond, Virginia… |
| 2023-12-18 | STRUCTURE:BODY | No | 0 | Day after purchase of car, door was making noise. Took it to location ford dealer only to be told it's the door check w… |
| 2023-12-13 | ENGINE | No | 0 | The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) how… |
| 2023-12-11 | STRUCTURE:BODY | No | 0 | On the drivers side door, all of the rivets / welding have broken off creating a cracking / breaking sound every time t… |
| 2023-12-05 | ENGINE | No | 0 | The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine). Th… |
| 2023-11-22 | STRUCTURE:BODY | No | 0 | Drivers side front door check arm attachment points separated. Door malfunctioning which renders window inoperable. Fo… |
| 2023-11-20 | STRUCTURE:BODY | No | 0 | 2021 Escape with 61,000 miles and normal use (commuting for work). The Driver door check arm welds have failed causing … |
| 2023-11-16 | ENGINE | No | 0 | The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) how… |