Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2025-12-18 | 25V881000 |
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 87 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-08-14 | ENGINE | No | 0 | Sluggish acceleration, car would not go faster than 37 MPH at full throttle, appeared to be running on hybrid motor onl… |
| 2025-02-28 | UNKNOWN OR OTHER | No | 0 | I recently found out through a Ford dealer that there was a recall on the door on my Ford escape. I never received anyt… |
| 2025-02-27 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, an abnormal coolant consu… |
| 2025-02-25 | POWER TRAIN | No | 0 | The vehicle is just under 37K miles. I was operating the vehicle normally, and the wrench icon came on, indicating a po… |
| 2025-02-01 | STRUCTURE | No | 0 | The contact owns a 2020 Ford Escape Hybrid. The contact stated that while operating the vehicle, there was an abnormall… |
| 2024-12-18 | ELECTRICAL SYSTEM | No | 0 | The hybrid battery coolant line has a leak and is available for inspection. Driving the vehicle with this leak can comp… |
| 2024-12-13 | VISIBILITY/WIPER | No | 0 | The car has a panoramic roof with automatic open/close sunshade that cover the interior of the glass. I was opening the… |
| 2024-12-02 | UNKNOWN OR OTHER | No | 0 | Gear selector knob silver plating is flaking off and leaving sharp edges.the edges are sharp enough to cut your fingers |
| 2024-11-22 | FUEL/PROPULSION SYSTEM | No | 0 | While filling the gas tank with fuel the fuel spits back causing an unsafe condition. There is a technical service bull… |
| 2024-11-02 | ENGINE | No | 0 | The contact owns a 2020 Ford Escape. The contact stated while driving 65 MPH on the highway, the vehicle decelerated … |
| 2024-10-31 | VISIBILITY/WIPER | No | 0 | The sunroof cover came down and blocked my rear visibility. It took a few attempts to get the cover back up because I n… |
| 2024-10-03 | ELECTRICAL SYSTEM | No | 0 | Whenever I shut off my 2020 Ford Escape Hybrid or when I am about to turn it on, a message appears on the touchscreen t… |
| 2024-09-24 | STRUCTURE | No | 0 | The contact owns a 2020 Ford Escape. The contact stated while exiting the vehicle, there was an abnormal crackling soun… |
| 2024-09-24 | STRUCTURE:BODY | No | 0 | The lift gate fills with water when it rains and I worry that it can interfere with the backup camera. |
| 2024-09-12 | ELECTRICAL SYSTEM | No | 0 | Upon purchasing and receiving the car from a dealership, I attempted to drive it around my neighborhood and after about… |
| 2024-08-26 | ELECTRICAL SYSTEM | No | 0 | We were traveling to Springfield MO and just before Strafford our 2020 Ford Escape Hybrid SE flashed a wrench warning o… |
| 2024-08-20 | ELECTRICAL SYSTEM | No | 0 | I have received 2 letters from manufacturer, than I had appointment dealer service, I went there and worker sad to me w… |
| 2024-08-11 | FUEL SYSTEM, GASOLINE | No | 0 | The contact owns a 2020 Ford Escape. The contact stated while refueling the vehicle at the gas station, fuel was splash… |
| 2024-08-09 | STRUCTURE:BODY | No | 0 | The spot weld in the driver’s side door arm has failed. The door is not closing properly and makes a loud clunk when op… |
| 2024-08-01 | UNKNOWN OR OTHER | No | 0 | Liftgate latch does not work and trunk no longer opens after 55,000 miles. This is one fewer choice to exit the car in … |
| 2024-07-31 | ENGINE | No | 0 | The contact owns a 2020 Ford Escape Hybrid. The contact stated that the vehicle had been repaired under NHTSA Campaign … |
| 2024-07-24 | UNKNOWN OR OTHER | No | 0 | The round gear nob will not release out of PARK. It happens when it is 105°+. The car starts. Then I put my foot on the… |
| 2024-07-24 | EXTERIOR LIGHTING:TAIL LIGHTS | No | 0 | The contact owns a 2020 Ford Escape. The contact stated that there was extreme moisture inside the driver's side rear t… |
| 2024-07-23 | UNKNOWN OR OTHER | No | 0 | After the car was sitting in a parking lot without shade, unable to shift car out of park. Driver in seat, doors shut,… |
| 2024-06-30 | VISIBILITY/WIPER | No | 0 | The windshield wipers locked up and would not function. |
| 2024-06-28 | STRUCTURE:BODY | No | 0 | For a little over 24 hours the front driver side door began making a strange crunching like noise. The next day upon at… |
| 2024-06-24 | STRUCTURE:BODY | No | 0 | The door hinge's weld came off. All of the sudden the door was making noises when opening and closing. When finally, it… |
| 2024-06-23 | ELECTRICAL SYSTEM | No | 0 | My escape continues to shut down after parking and will not restart. Push button light will sometimes turn green but wi… |
| 2024-06-23 | VISIBILITY/WIPER | No | 0 | The shade retraction on the moonroof is malfunctioning, causing the fabric to not retract completely, the sagging fabri… |
| 2024-06-13 | POWER TRAIN | No | 0 | Gear shifter locked into park when there are excessive outdoor heat temperatures. (Over 95°) The car must run for 20-3… |
| 2024-05-18 | ELECTRICAL SYSTEM | No | 0 | Was driving the car when it suddenly went dead with the following message on the screen: “Vehicle network communication… |
| 2024-05-15 | POWER TRAIN | No | 0 | While driving, the wrench icon illuminated, and the vehicle began to decelerate, unable to exceed 35mph. The Ford Pass … |
| 2024-05-14 | UNKNOWN OR OTHER | No | 0 | Bracket for right check arm, defective weld spots |
| 2024-05-12 | STRUCTURE:BODY | No | 0 | A popping noise has been happening on opening the front doors. Yesterday the passenger door became difficult to close. |
| 2024-04-26 | STRUCTURE:BODY | No | 0 | Driver side door made a loud popping sound when opening or closing. Sound came from door hinge area. After only 7 opens… |
| 2024-04-25 | STRUCTURE:BODY | No | 0 | Driver side door has loud popping noise and am unable to close door. Door popped open when driving |
| 2024-04-24 | STRUCTURE:BODY | No | 0 | Front driver door spot welds failed. Ability to open drivers door and window affected. Took to repair shop that told me… |
| 2024-04-16 | UNKNOWN OR OTHER | No | 0 | Unresolved under hood fire recall |
| 2024-04-15 | STRUCTURE:BODY | No | 0 | Door started making horrible sound and not opening/closing very good out of no where. |
| 2024-04-14 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2020 Ford Escape. The contact stated that while trying to turn the inside vehicle lights, she accide… |
| 2024-04-04 | ENGINE | No | 0 | The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) how… |
| 2024-04-01 | STRUCTURE:BODY:DOOR | No | 0 | The contact owns a 2020 Ford Escape. The contact stated that while opening and closing the front driver’s side door, th… |
| 2024-04-01 | ENGINE | No | 0 | See attached document for complaint |
| 2024-03-25 | ELECTRICAL SYSTEM | No | 0 | entertainment system needs to be reset multiple times a day. bluetooth does not connect to the same cell phone i have … |
| 2024-03-23 | STRUCTURE:BODY | No | 0 | This safety incident occurred with both the driver and passenger front doors. There are two hinges matching the body p… |
| 2024-03-05 | STRUCTURE:BODY | No | 0 | Spot weld on driver side door failed, Hinge is now broken. |
| 2024-03-03 | ELECTRICAL SYSTEM | No | 0 | Driving the 2020 Ford Escape it completely shut down during a rain storm requiring us to pull off the main road coastin… |
| 2024-03-01 | ENGINE | No | 0 | My vehicle is continuously triggers a check engine light, which goes on and off. It states on the FORD APP that the eng… |
| 2024-03-01 | UNKNOWN OR OTHER | No | 0 | Passenger side window has come loose and closes poorly with a loud klunking sound. |
| 2024-02-29 | UNKNOWN OR OTHER | No | 0 | The door check arm welds on my passenger door have failed and my drivers side door is starting to fail. This is renderi… |