Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2022-03-24 | 22V181000 |
SEATS:MID/REAR ASSEMBLY | 1,160 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-29 | POWER TRAIN | No | 0 | I encountered two incidents of the same type. One was on Friday, March 27, 2026, the same day I picked up the vehicle f… |
| 2026-03-23 | POWER TRAIN | No | 0 | Incident: While driving at highway speeds (65–75 mph), the vehicle issues imminent-shutdown warnings, the reduced-power… |
| 2026-03-22 | UNKNOWN OR OTHER | No | 0 | The power liftgate safety detection has failed numerous times, hiting both myself and my husband on our heads with the … |
| 2026-03-03 | VEHICLE SPEED CONTROL | No | 0 | While driving at normal road speed, the vehicle suddenly lost propulsion and entered limp mode. A turtle warning icon a… |
| 2026-02-27 | ELECTRICAL SYSTEM | No | 0 | This is an intermittent issue that has been happening for a while now and the car was sent to the dealership twice but … |
| 2026-02-27 | ELECTRICAL SYSTEM | No | 0 | Had two different electric coolant heaters fail in just over 2 years. One at 36,000 miles and one at 72,000 miles. Each… |
| 2026-02-04 | WHEELS:HUB | No | 0 | The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was a… |
| 2026-02-01 | UNKNOWN OR OTHER | No | 0 | The back up camera does not work intermittently. The screen is just black. This was supposed to be resolved as part of … |
| 2026-02-01 | POWER TRAIN | No | 0 | I was driving my Pacifica, got the warning light telling me to pull over. The van lost power 3/4 way up a hill blocking… |
| 2026-01-28 | ELECTRICAL SYSTEM | No | 0 | The Electric Coolant Heater (ECH) failed (Error Code P0E15), which is a critical component of the High Voltage Battery … |
| 2026-01-27 | ENGINE | No | 0 | On January 14, 2026 while driving on highway fast lane warning light came on that engine was going to shut off and with… |
| 2026-01-26 | UNKNOWN OR OTHER | No | 0 | The transmission is defective, and according to the warranty, under the lemon law, it has a lifetime warranty, which in… |
| 2026-01-20 | ELECTRICAL SYSTEM | No | 0 | I am reporting a safety defect involving my 2021 Chrysler Pacifica Hybrid. The vehicle experiences repeated hybrid sys… |
| 2026-01-20 | SERVICE BRAKES | No | 0 | Car rolls forward when in reverse and takes a dangerously long time to slip into gear. Car rolls back when foot is take… |
| 2026-01-20 | ELECTRICAL SYSTEM | No | 0 | Went to start vehicle and it was possessed. Would not turn over. Wipers lights everything was going off. Could not get … |
| 2026-01-14 | ENGINE | No | 0 | On [XXX] while driving my vehicle on the fast lane of the freeway the warning came on that the vehicle was going to shu… |
| 2026-01-13 | AIR BAGS | Yes | 1 | Another driver failed to yield to traffic and drove right into the side door, gas tank and rear wheel at about 35 mph. … |
| 2025-12-17 | ELECTRICAL SYSTEM | No | 0 | Reversing onto roadway and shifted from reverse to drive via rotary dial and vehicle went into park and would not move … |
| 2025-12-10 | STEERING | No | 0 | When driving at speeds over 45 mph and making turns (eg on high ways) the van will sway and rock. I have installed new … |
| 2025-11-16 | ELECTRICAL SYSTEM | No | 0 | While driving down the highway at 70 miles per hour ater driving 2.5 hours our 2021 Pacifica hybrid minivan flashed a w… |
| 2025-10-21 | BACK OVER PREVENTION | No | 0 | See attached document for complaint. |
| 2025-10-20 | FUEL/PROPULSION SYSTEM | No | 0 | High pressure fuel leak with large fan spray pattern in fuel line part number 68492134AA where it sits and rubs against… |
| 2025-10-06 | SEATS | No | 0 | 2nd Row Seat fails to latch and lock in position. The seat reclines back and forth without being able to be latched in… |
| 2025-09-11 | UNKNOWN OR OTHER | No | 0 | Rear view camera does not work 50% of time since recall was updated. Back seat entertainment games no longer work due t… |
| 2025-09-04 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | No | 0 | When adaptive cruise control is enabled and I’m at cruising speed, new vehicles entering the lane in front of my vehicl… |
| 2025-08-21 | ENGINE | No | 0 | While driving my vehicle soon after purchase I notice an engine light on along with a huge fan noise from under the hoo… |
| 2025-08-02 | SEATS | No | 0 | The rear headrest will not stay in its proper upright position. After putting it into its Stow N Go position in the fl… |
| 2025-07-29 | ELECTRICAL SYSTEM | No | 0 | When driving our van from Nashville to Memphis, we were 2 hours from home when we received an on screen alert stating “… |
| 2025-07-24 | SERVICE BRAKES | Yes | 2 | The contact owned a 2021 Chrysler Pacifica. The contact stated that occasionally, while driving at various speeds, upon… |
| 2025-07-19 | STRUCTURE:BODY | No | 0 | The passenger sliding door on my 2021 Chrysler Pacifica is stuck half way open and will not move. The vehicle was pa… |
| 2025-07-16 | UNKNOWN OR OTHER | No | 0 | Had recall 66B software update done for rear view camera not working, did not fix the issue. Backup camera still not w… |
| 2025-07-12 | ELECTRICAL SYSTEM | No | 0 | Since week 1 of owning my brand new 2021 Chrysler Pacifica Hybrid, I have had issues of loss of motive power. I have do… |
| 2025-07-11 | SEATS | No | 0 | For the third time the cable in the 2nd row seat has failed. I have had them repaired before. When the cable fails th… |
| 2025-07-08 | UNKNOWN OR OTHER | No | 0 | Driving at a high speed on the freeway a message stating “pull over safely, vehicle will shut down soon” popped up. As … |
| 2025-07-06 | UNKNOWN OR OTHER | No | 0 | I had the recall done on my van for the backup camera. After the update was completed my van continues to not work. The… |
| 2025-07-06 | UNKNOWN OR OTHER | No | 0 | We were driving on the interstate at 70mph and suddenly the dash displayed a "Stop Safely Vehicle Will Shut Off Soon" a… |
| 2025-07-03 | POWER TRAIN | No | 0 | On [XXX], I was driving uphill on the interstate at around 70 mph on gas power (hybrid battery was discharged) and warn… |
| 2025-06-26 | ELECTRICAL SYSTEM | No | 0 | The side back doors do not work all of a sudden when you push the button on the vehicle frame inside of the van. This i… |
| 2025-06-25 | UNKNOWN OR OTHER | No | 0 | While on the highway, received warning message to “stop safely, vehicle will shut off soon”. Luckily was able to get o… |
| 2025-06-22 | STEERING | No | 0 | If I am trying to park and going like 10 miles an hour and start turning the steering wheel, it starts shaking. And it … |
| 2025-06-19 | ENGINE | No | 0 | Hard shifting. Shifting then RPMs dropping to 1000 and not accelerating when hitting gas. |
| 2025-06-12 | SEATS | No | 0 | Vehicle Information: Make/Model: 2021 Chrysler Pacifica Hybrid Incident Dates: Thursday June 12, 2025 & Saturday June… |
| 2025-06-03 | SEATS | No | 0 | The 2nd row passenger side headrest failed to latch in the upright position and prevents anyone from sitting in the sea… |
| 2025-06-01 | STEERING | No | 0 | More often than not, the steering wheel column gets stuck at 10-11 o’clock positions and 1-2 o’clock positions. So it t… |
| 2025-05-30 | ELECTRICAL SYSTEM | No | 0 | While driving 70MPH on the expressway the dash randomly sent a message saying “Pull over vehicle shutting off” and then… |
| 2025-05-20 | ELECTRICAL SYSTEM | No | 0 | 1. This vehicle was recalled for a software update due to the rear camera failing to operate at times. The software was… |
| 2025-05-12 | POWER TRAIN | No | 0 | Symptoms exactly as described in Safety Recall 03A / NHTSA 23V-010. Warning came onto dash with very little time to ge… |
| 2025-05-11 | SERVICE BRAKES | No | 0 | The emergency brake came on while I was driving |
| 2025-05-07 | POWER TRAIN | No | 0 | On three separate days, 2021 Pacifica lost power at 70 mph. After second incident transmission was replaced. The third … |
| 2025-04-25 | ENGINE | No | 0 | The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving at various speeds, the vehicle hesitat… |