Safety Score
71
Average
Recalls
0
Complaints
50
NCAP Stars
—
Recalls (0)
No recalls found for the 2020 Chrysler Pacifica.
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-07 | STEERING | No | 0 | Many times over the past 6 months the power steering assist goes away while driving at highway speeds. The steering whe… |
| 2026-03-01 | ELECTRICAL SYSTEM | No | 0 | The start/stop system fails while car is running. Power not delivered appropriately resulting in check engine light com… |
| 2026-01-22 | STEERING | No | 0 | WHILE DRIVING DOWN MAJOR HIGHWAY, THE POWER STEERING LIGHT WENT ON. IMMIDIATELY MY POWER STEERING SHUT OFF AND I COULD… |
| 2026-01-15 | STEERING | No | 0 | The contact owns a 2020 Chrysler Pacifica. The contact stated that while turning to the right, the steering wheel seize… |
| 2026-01-07 | ENGINE | No | 0 | While driving in suburban traffic vehicle engine began running rough and lost most power with about 58000 mi on the veh… |
| 2026-01-02 | ENGINE | No | 0 | The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine sei… |
| 2025-11-30 | VISIBILITY/WIPER | No | 0 | The windshield fogging up is insanely unsafe. Had to pull over multiple times in rain no matter what the setting are. R… |
| 2025-11-13 | ELECTRICAL SYSTEM | No | 0 | I purchased this van in March 2025, it was used about 62000 miles, but dealer said it was in good condition, no issues.… |
| 2025-11-10 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2020 Chrysler Pacifica. The contact stated that while driving approximately 45 MPH, the vehicle star… |
| 2025-11-09 | ELECTRICAL SYSTEM | No | 0 | My 12v battery failed and damaged other system components. This is a description of the flaw from a mechanic that had t… |
| 2025-11-08 | POWER TRAIN | No | 0 | This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power condition.… |
| 2025-11-08 | ELECTRICAL SYSTEM | No | 0 | Component/System: The propulsion system of my 2020 Chrysler Pacifica Hybrid, specifically a suspected internal transmis… |
| 2025-11-08 | STEERING | No | 0 | At low speeds while turning the wheel there is a severe shudder originating from the steering system resulting in a fee… |
| 2025-10-30 | ELECTRICAL SYSTEM | No | 0 | Engine Shutdowns randomly While driving and it almost caused me to crash once on the highway and the other was while in… |
| 2025-09-30 | ELECTRICAL SYSTEM | No | 0 | The batteries died and we didn't know that there was an IBS(internal battery sensor). The van started to take over its … |
| 2025-09-25 | STEERING | No | 0 | Power steering light came on immediately lost the ability to steer vehicle had to be towed in was told it was a battery… |
| 2025-09-18 | ELECTRICAL SYSTEM | No | 0 | On multiple occasions, from 2023-2025 our vehicle has had issues where all the gauges and warning lights go off and veh… |
| 2025-09-12 | STEERING | No | 0 | The steering wheel sticks in a slight right turn around the 1 o'clock position. I have not felt it on left turns. There… |
| 2025-09-10 | UNKNOWN OR OTHER | No | 0 | I have a power problem and could not get my wheelchair ramp down. The manual said to push it manually. this would not w… |
| 2025-08-14 | ELECTRICAL SYSTEM | No | 0 | I was driving and all of a sudden I got a warning to stop that the engine was going to shut off. I got off to the side … |
| 2025-08-08 | STEERING | No | 0 | 1) A/C in the dash has loud non-stop clicking noise. Was replaced and has started up again. 2) Auto start/stop sensor i… |
| 2025-07-23 | FUEL/PROPULSION SYSTEM | No | 0 | The hybrid battery overheated and started burning the interior of the vehicle while it sat turned off charging in the g… |
| 2025-07-23 | ELECTRICAL SYSTEM | No | 0 | Vehicle was plugged into an outlet inside the resident's garage when smoke began to come from the battery located in th… |
| 2025-07-21 | STEERING | No | 0 | The start/stop warning light came on randomly. Then shortly after when driving the van the power steering randomly goes… |
| 2025-07-04 | WHEELS | No | 0 | The vehicle is unsafe to operate and presents an immediate highway safety risk. Shortly after purchase, the vehicle ex… |
| 2025-07-01 | SEATS | No | 0 | Cable system inside 2nd row seat broke so that it can no longer anchor in place. The back of the seat folds back/forth… |
| 2025-05-29 | ELECTRICAL SYSTEM | No | 0 | On multiple occasions while driving, we would get a fault/error message on the dash stating the Start/Stop system was m… |
| 2025-05-25 | ENGINE | No | 0 | The hybrid propulsion system on my 2020 Chrysler Pacifica Plug-In Hybrid has repeatedly failed, resulting in sudden and… |
| 2025-05-24 | ELECTRICAL SYSTEM | No | 0 | On [XXX] in Alabama at [XXX] on Saturday [XXX], going highway speed with cruise control on, the engine shut off unexpec… |
| 2025-05-08 | ENGINE | No | 0 | The head gasket failed. The check engine light came on and I took it to the dealer before the engine seized thankfully … |
| 2025-03-10 | STEERING | No | 0 | The contact owns a 2020 Chrysler Pacifica. The contact stated that while driving at various speeds and attempting to ma… |
| 2025-03-04 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2020 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle l… |
| 2025-03-04 | ELECTRICAL SYSTEM | No | 0 | The entertainment system when super cold outside the screen goes black and does not work. The issue has made it difficu… |
| 2025-03-03 | ELECTRICAL SYSTEM | No | 0 | The auto engine start-stop stopped working approx 2 years ago. Last week (early March 2025) my wife called and was pani… |
| 2025-02-19 | SEATS | No | 0 | Both middle seats have failed. The cable that allows the seat to slide tilt forward has a Very strong spring and a very… |
| 2025-02-13 | ELECTRICAL SYSTEM | No | 0 | Car start/stop system not operating properly; batteries are not able to keep charge after replacing several times; car … |
| 2025-02-07 | STEERING | No | 0 | Power steering failure with a code. This will disabled the car. |
| 2025-01-23 | ELECTRICAL SYSTEM | No | 0 | Electrical system issues. Had to replace both batteries in the pacifica. The van jerks or grinds while trying to shift.… |
| 2025-01-20 | ENGINE | No | 0 | 2020 Pacifica keeps stalling. From a stop light or stop sign the vehicle will lurch forward without warning. Recently,… |
| 2025-01-17 | POWER TRAIN | No | 0 | The contact owns a 2020 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the gear shifter i… |
| 2024-12-23 | STEERING | No | 0 | During gradual turns, steering will experience a sticking sensation requiring extra effort when trying to return to str… |
| 2024-12-19 | ENGINE | No | 0 | Unknown When driving on expressway the vehicle will intermittently shut off and not allow acceleration. After waiting … |
| 2024-12-17 | ELECTRICAL SYSTEM | No | 0 | I came to a stop at a stop sign yet again & the emergency brake engaged & put the car in park & shut itself off. I’ve l… |
| 2024-12-07 | ENGINE | No | 0 | The car was running great, but then I had the check engine light on. When I checked the vehicle with an OBDD2, I got P0… |
| 2024-12-02 | ELECTRICAL SYSTEM | No | 0 | Our Chrysler Pacifica caught fire in the passenger cabin, appearing to start near the 2nd row drivers side passenger se… |
| 2024-11-20 | ELECTRICAL SYSTEM | No | 0 | While driving down the highway car makes a pop sounds and shuts completely down. Would not start again for 4+ minutes. … |
| 2024-11-15 | ENGINE | No | 0 | Came to a stop at a stop light & the emergency brake engage, the van went in park & shut off. It has done it twice in a… |
| 2024-11-09 | ELECTRICAL SYSTEM | No | 0 | Van randomly shut off at stop light. |
| 2024-10-22 | POWER TRAIN | No | 0 | My van once again gave the stop safely, vehicle will shut off soon & stopped right in the middle of the intersection. I… |
| 2024-10-20 | UNKNOWN OR OTHER | No | 0 | When the car is stopped at a light, traffic or a stop sign the start/stop will throw the car into park, shut off the ve… |