Safety Score
86
Safe
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2019-10-28 | 19V770000 |
TIRES:TREAD/BELT | 146 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-01-29 | ENGINE | No | 0 | - Coolant leak at cylinder head and turbo at only 63,000 miles. - Safety issue because no warning lamps or messages app… |
| 2026-01-09 | UNKNOWN OR OTHER | No | 0 | Mazda has a current service alert ("SA", SA-001/23) for issues with their Gen 6 Infotainment Center Display, which cove… |
| 2025-09-28 | ENGINE | No | 0 | 1. What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER: Engine f… |
| 2025-09-15 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2019 Mazda CX-9. The contact stated that a State Inspection was performed on the windshield for crac… |
| 2025-06-12 | POWER TRAIN | No | 0 | Vehicle jumps while driving. And sometimes stalls. |
| 2025-03-01 | ENGINE | No | 0 | Failed water pump, blown head gasket, major coolant leak, and warped head causing the vehicle to overheat and die when … |
| 2025-02-25 | ENGINE | No | 0 | Car coolant warning light came on for a short time 5 min after starting car, then would go off. During severely cold da… |
| 2025-01-12 | ENGINE | No | 0 | While driving on highway I get a message on my dashboard "High Engine Temperature/Engine Output may be limited" warning… |
| 2024-11-08 | SUSPENSION:FRONT:CONTROL ARM:LOWER ARM | No | 0 | I am reporting a serious safety issue involving a defective suspension part (lower control arm) manufactured by Dorman … |
| 2024-10-05 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Yes | 0 | I was backing out of a parking spot while watching the backup camera when I felt a bump as if I hit something but the c… |
| 2024-09-09 | STEERING | No | 0 | My 2019 Mazda CX9 when you turn the steering wheel it makes a clicking noise. I brought car to a mechanic and was told … |
| 2024-08-14 | POWER TRAIN | No | 0 | 2019 CX-9 GT, 30K miles, in August found coolant leaking under the car. This was 5 months past the warranty (but only 3… |
| 2024-06-26 | ENGINE | No | 0 | I have a coolant leak that I have not been able to locate. Despite replacing the radiator, the leak persists. When I co… |
| 2024-06-10 | ENGINE | No | 0 | 2019 Mazda CX-9 Coolant Leak. 1st warning light just discovered on June 10, 2024. Dealership quoted not under warranty… |
| 2024-05-30 | ENGINE | No | 0 | Started with rough idle then got overheating msg on dashboard. After the diagnostics they found cracked cylinder head a… |
| 2024-05-04 | ENGINE | No | 0 | In June of 2022, Mazda issued a TSB for an engine flaw that cause coolant to leak in to the engine and significant over… |
| 2024-02-25 | ENGINE | No | 0 | Large crack in cylinder head |
| 2024-02-08 | SEATS | No | 0 | My car has a 60/40 split adjustable-type second-row seat and the driver side of the 60/40 split-bench second row seat h… |
| 2024-01-28 | UNKNOWN OR OTHER | No | 0 | I entered my vehicle one day to find what looked to be cracks in the top left hand corner of my center display infotain… |
| 2023-12-14 | FUEL SYSTEM, GASOLINE | No | 0 | The contact’s husband owns a 2019 Mazda CX-9. The contact stated that while the vehicle was at the dealer for a diagnos… |
| 2023-11-30 | ENGINE | No | 0 | The car has only 41k miles on it and the engine warning light came on. I had the car towed to Mazda and now it won’t st… |
| 2023-09-17 | ENGINE | No | 0 | Mazda has an open TSB Technical Service Bulletin for this and many other Mazda's with the same engine- TSB-Collant L… |
| 2023-06-06 | ENGINE | No | 0 | On the last week of May, my car started experiencing sputtering and stalling out problems. I made an appointment at Maz… |
| 2023-05-22 | ENGINE | No | 0 | My 2019 Mazda CX-9 Signature has developed a coolant leak at the back side of the engine that is consistent with Mazda … |
| 2023-05-16 | UNKNOWN OR OTHER | No | 0 | Internal Cracks in Mazda Connect Center Display. There was a "Notification of Warranty Extension Program- Special Servi… |
| 2023-05-01 | ENGINE | No | 0 | Have been making repairs back to back since I bought it had to do four oil changes within that year then tires were com… |
| 2023-04-14 | UNKNOWN OR OTHER | No | 0 | Vehicle infotainment screen is developing a spider crack which its expanding over time; screen won't be usable in the f… |
| 2023-04-04 | VISIBILITY/WIPER | No | 0 | Internal (growing) spider cracks on center displays. The cracks are internal and cannot be felt by touch. Visibility ri… |
| 2023-04-01 | BACK OVER PREVENTION | No | 0 | The contact owns a 2019 Mazda CX-9. The contact stated that the infotainment display screen had developed internal spid… |
| 2023-03-21 | SERVICE BRAKES | No | 0 | I was driving down the street with my foot in the gas going about 35mph. No cars in front or behind me. All of the sudd… |
| 2023-02-13 | ENGINE | No | 0 | The coolant was leaking due to a crack in cylinder. The car overheated and the coolant leaked into the engine. Mazda re… |
| 2023-01-01 | BACK OVER PREVENTION | No | 0 | The contact owns a 2019 Mazda CX-9. The contact stated that upon entering the vehicle, she noticed that there was a spi… |
| 2022-12-20 | UNKNOWN OR OTHER | No | 0 | Severe spider cracking on infotainment screen - the same as a recall for earlier Mazdas but worse than any of the pictu… |
| 2022-10-28 | ENGINE | No | 0 | The engine developed a sudden coolant leak on the rear of the engine. A warning comes up stating that the car could ove… |
| 2022-09-01 | STRUCTURE:BODY | No | 0 | The contact owns a 2019 Mazda CX-9. The contact stated while driving 65 MPH on the interstate, the passenger’s side rea… |
| 2022-08-13 | ELECTRICAL SYSTEM | No | 0 | 2019 Mazda CX-9 GT Infotainment Screen is spidering / cracking in the upper right-hand corner making it difficult to se… |
| 2022-07-17 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2019 Mazda CX-9. The contact stated that while the vehicle was idling at a red light the dash board … |
| 2022-06-12 | ELECTRICAL SYSTEM | No | 0 | Hi, I have a 2019 Mazda CX-9. It is a certified pre-owned vehicle we purchased in October 2020. Upon going out to our… |
| 2022-06-01 | UNKNOWN OR OTHER | No | 0 | *Internal spider cracks on connect center displays. The cracks are internal and cannot be felt by touch. *unable to use… |
| 2022-05-04 | ENGINE | No | 0 | The engine is leaking coolant i will be putting a 3rd motor in this car due to other 2 motor also have a coolant leakin… |
| 2022-01-10 | ELECTRICAL SYSTEM | No | 0 | multiple batteries replaced, after sitting for 24 hours the vehicle will not start. Believed to be the power liftgate m… |
| 2021-07-13 | ENGINE | No | 0 | The contact owns a 2019 Mazda CX-9. The contact stated while driving 15 mph, she heard an abnormal noise. The contact s… |
| 2021-02-01 | SUSPENSION | No | 0 | The front end especially on the drivers side front suspension. The noise seems to be coming from the control arms and b… |
| 2020-06-15 | UNKNOWN OR OTHER | No | 0 | MAZDA SMART BRAKING SYSTEM, FRONT RADAR WARNING LIGHTS COME ON AFTER CAR IS STARTED. WINDSHIELD AND FRONT EMBLEM IS CLE… |
| 2020-06-01 | UNKNOWN OR OTHER | No | 0 | SOUL RED METALLIC PAINT EXCESSIVE CHIPPING. *TR |
| 2020-05-10 | STRUCTURE:BODY | No | 0 | 2019 MAZDA CX-9 SOUL RED, PAINT CHIPPING UNDER 30,000 MILES. NORMAL CAR DRIVING THIS SHOULD NOT CHIP. NOT SURE IF THEIR… |
| 2020-01-01 | UNKNOWN OR OTHER | No | 0 | UNABLE TO SEE THROUGH THE BACKUP CAMERA WHEN RAINING. IN MOTION AND STATIONARY. |
| 2019-10-30 | STEERING:LINKAGES:TIE ROD ASSEMBLY | No | 0 | TL* THE CONTACT OWNS A 2019 MAZDA CX-9. WHILE DRIVING IN REVERSE IN ORDER TO PARALLEL PARK THE VEHICLE, THE FRONT AXLE … |
| 2019-09-01 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2019 MAZDA CX-9. THE CONTACT STATED THAT THE VEHICLE'S COMPUTER AND ELECTRICAL SYSTEM FAILED. TH… |
| 2019-02-26 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | No | 0 | TL* THE CONTACT OWNS A 2019 MAZDA CX-9. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED WITHOUT IMPACT OR WARNING. THERE WE… |