Safety Score
72
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2019-05-30 | 19V403000 |
ELECTRICAL SYSTEM:WIRING | 7,854 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-01 | POWER TRAIN | No | 0 | My 2018 Mazda CX-9 with the SKYACTIV-G 2.5T engine has been diagnosed with a cracked cylinder head, cracked exhaust man… |
| 2026-03-08 | ELECTRICAL SYSTEM | No | 0 | The liftgate (trunk) opens sporadically. The system keeps trying to open the truck and it's causing a parasitic drain o… |
| 2026-02-19 | SERVICE BRAKES | No | 0 | My 2018 Mazda CX-9 experienced catastrophic engine damage after a radiator failure allowed coolant to enter the engine.… |
| 2026-02-11 | SEATS | No | 0 | The adjustable rails holding the rear left seat in place no longer latch. It is available for inspection. This is the m… |
| 2026-01-27 | ELECTRICAL SYSTEM | No | 0 | Passenger seat heater either had a grounding issue or shorted out, causing to seat to start smoldering and catching fir… |
| 2025-12-26 | ENGINE | No | 0 | Here the facts, bought a car out of state (Illinois) from Iowa with 130,131 miles on Sept 12th 2025, Mazda CX9, the de… |
| 2025-09-08 | SERVICE BRAKES | No | 0 | my 2018 MAZDA CX-9 safety issue SCBS / SBS, LAS / LDWS, MASTER AND/OR HBC WARNING LIGHTS Forward sensing camera (FSC) s… |
| 2025-09-07 | ELECTRICAL SYSTEM | No | 0 | [XXX] 2018 MAZDA CX-9 GRAND TOURING 89014 MILES Date: 9/11/2025 To: Mazda North American Operations Attn: Customer E… |
| 2025-08-15 | VISIBILITY/WIPER | No | 0 | Passenger side sun visor will not stay in place. Cannot lock it in up position, which means it droops. Causing sight of… |
| 2025-08-10 | SERVICE BRAKES | No | 0 | I am submitting this recall request because my vehicle has experienced repeated incidents of a serious safety issue. Wh… |
| 2025-07-26 | ENGINE | No | 0 | Cracked cylinder head/leaking coolant. |
| 2025-06-14 | ENGINE | No | 0 | . In January 2024, I purchased a used 2018 Mazda CX-9. The vehicle ran well until [XXX], when I discovered an engine co… |
| 2025-04-15 | SERVICE BRAKES | No | 0 | 1. The navigation has a frosted crackle appearance framing the screen. It is difficult to read the navigation when ne… |
| 2024-12-13 | ENGINE | No | 0 | coolant leaking from engine block cracked cylinder head |
| 2024-12-07 | ENGINE | No | 0 | Our Mazda CX-9, having roughly 86,000 miles, had catastrophic engine failure while driving. This is caused by coolant l… |
| 2024-11-04 | ENGINE | No | 0 | coolant leaks at the cylinder head around the exhaust manifold. Caused crack in the head. The Mazda 2.5t engine has thi… |
| 2024-10-25 | ENGINE | No | 0 | Fan is not working and car is overheating when driving in traffic or low speeds - from forums this seems to be a common… |
| 2024-10-21 | ENGINE | No | 0 | My vehicle was low on antifreeze. I brought it into the dealer and had them look at it. They told me there was an anti… |
| 2024-10-09 | STEERING | No | 0 | Steering makes knocking noises when turning. It happened suddenly with no damage to car to cause it. It was fine prior … |
| 2024-09-30 | ENGINE | No | 0 | - My 2018 Mazda CX 9 started stalling and jittering at idle and then eventually during slow driving. - Next day I got a… |
| 2024-09-30 | ENGINE | No | 0 | Engine cylinder head is leaking coolant. This is a known issue by Mazda as they have submitted a TSB on the issue but h… |
| 2024-09-21 | ENGINE | No | 0 | Over heating /coolant leak |
| 2024-09-20 | POWER TRAIN | No | 0 | coolant leaks at cylinder head , Mazda of America knows issues but not willing to recall , they hava a bulletin number … |
| 2024-08-26 | ENGINE | No | 0 | While driving on an interstate service drive in Michigan, my 2018 Mazda CX9 GT suddenly lost power and began flashing o… |
| 2024-08-22 | ENGINE | No | 0 | Vehicle had bucking coming to a stop. Noticed coolant was l9w, and temp guage was fluctuating at a stop slightly. Broug… |
| 2024-08-07 | ENGINE | No | 0 | Approximately three weeks ago, a message on my dashboard said to pull over immediately. Your car is overheating. I pul… |
| 2024-07-29 | ENGINE | No | 0 | Engine is leaking coolant apparently due to a cracked engine block caused by a manufacturing defect in the casting. Maz… |
| 2024-07-20 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2018 Mazda CX-9. The contact stated that while driving at various speeds, the engine started overhea… |
| 2024-07-18 | ENGINE | No | 0 | I purchased a 2018 Mazda cx9 from a local used car dealer several weeks ago. Check engine light came on after a few wee… |
| 2024-06-30 | ENGINE | No | 0 | Mine Mazda 2018 CX9 had coolant leakage at 55K miles. Issue is with faulty cylinder head acknowledged by Mazda in below… |
| 2024-06-22 | ENGINE | No | 0 | "High coolant temperature warning. Stop car at a safe place immediately " came up. Stopped car at a mechanic and diagno… |
| 2024-06-10 | ENGINE | No | 0 | My car started leaking coolant from cylinder, it is known issue for these models, unfortunately Mazda cooperation doesn… |
| 2024-05-01 | ENGINE | No | 0 | Due to the flawed engine design which is well documented for these engines, ours started leaking coolant and it was eve… |
| 2024-04-27 | ENGINE | No | 0 | Cylinder head cracked at 100k. There is tsb knowing that this is a problem. It even stats that it happens during Manufa… |
| 2024-04-26 | ENGINE | No | 0 | 2018 CX9 with 74k miles. Took it back to the dealer where I bought it from and have an extended warranty. They are tell… |
| 2024-04-15 | ENGINE | No | 0 | The 2018 Mazda CX-9 has been experiencing significant engine coolant leaks, which are suspected to stem from a manufact… |
| 2024-04-02 | ENGINE | No | 0 | Car started leaking coolant, and running rough / stalling. Eventually overheated due to lack of coolant. Mazda dealer r… |
| 2024-02-06 | POWER TRAIN | No | 0 | My vehicle had a coolant leak st the cylinder head around the exhaust manifold. The problem was confirmed by an indepen… |
| 2024-01-20 | ENGINE | No | 0 | I recently bought a Mazda CX-9 and noticed that my vehicle was slightly overheating. The coolant level was very low. I … |
| 2024-01-19 | ENGINE | No | 0 | Cracked Cylinder Head Verified by Mazda Dealer . Noted it seems to be a very common problem with Mazda cx9 2018 models … |
| 2024-01-12 | ENGINE | No | 0 | Mazda has a known technical service bulletin [XXX] which has numerous engine cylinder heads which leaks coolant causing… |
| 2023-12-21 | ENGINE | No | 0 | Engine coolant leaking due to cracked cylinder head, found by Mazda dealership service inspection and diagnostics. Pow… |
| 2023-12-15 | ENGINE | No | 0 | At 102,000 miles I have a cracked cylinder head |
| 2023-12-05 | ENGINE | No | 0 | Cracked cylinder head resulting in no heat, leaking coolant and risk of overheating and fire. Crack on backside of cyl… |
| 2023-11-06 | ENGINE | No | 0 | My 2018 Mazda CX-9 developed a rapid overheating issue which was determined to be caused by a cracked cylinder head. Th… |
| 2023-11-05 | UNKNOWN OR OTHER | No | 0 | The infotainment screen has spider like frost inside the screen. I've checked and other models have had this same issu… |
| 2023-10-16 | ENGINE | No | 0 | We noticed a coolant leak and took vehicle in for service. Told that engine has a Coolant Leak at Cylinder Head [XXX] … |
| 2023-10-09 | ENGINE | No | 0 | As I was driving 26 mile trip to work I noticed a red light illuminated on dash indicating the temp was about 240-260. … |
| 2023-10-09 | ENGINE | No | 0 | Went in to the mechanic to get a regular oil change and noticed a liquid slushing sound after starting the car up. Was … |
| 2023-10-01 | ENGINE | No | 0 | Coolant leak in the 3rd cylinder, causing the car to overheat and cracking cylinder head, making inoperable. |