Safety Score
62
Average
Recalls
2
Complaints
50
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2019-06-27 | 19V497000 |
ENGINE | 262,220 | — | Details |
| 2018-06-25 | 18V426000 |
AIR BAGS:SIDE/WINDOW | 682 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-18 | ENGINE | No | 0 | The head gasket on the engine is cracked and is leaking oil and causing the oil to burn when car is driven. The problem… |
| 2026-03-17 | ENGINE | No | 0 | My 2018 Mazda CX-5 with 81,000 miles and an up to date maintenance record started leaking oil after an oil change. It … |
| 2026-03-07 | POWER TRAIN | No | 0 | 2018 Mazda CX-5, 58,182 miles. Report date is 3/7/2026, low mileage for it's age. Vehicle has been exclusively purchas… |
| 2026-03-07 | ENGINE | No | 0 | Vehicle developed burning oil smell. Dealership diagnosed a cracked cylinder head. No warning lights (yet. Eventually l… |
| 2026-03-06 | ENGINE | No | 0 | cracked cylinder head at 109521miles, no warning, no temp gage no light indicators came on. I have pictures of vehicle… |
| 2026-03-05 | ENGINE | No | 0 | Cracked cylinder head confirmed by Mazda Dealership. No warning lights or indicators. We noticed white smoke and a burn… |
| 2026-03-03 | ENGINE | No | 0 | I started observing oil leaks and took it to the dealership. They changed the gasket for 2500$ and the oil leak worsene… |
| 2026-02-27 | ENGINE | No | 0 | Vehicle Information Year/Make/Model: 2018 Mazda CX-5 Engine: 2.5L Mileage at Failure: Approximately 115,000 miles Com… |
| 2026-02-26 | ENGINE | No | 0 | I am reporting a safety issue involving engine failure and fumes entering the vehicle cabin as well as unintended braki… |
| 2026-02-19 | ENGINE | No | 0 | My 2018 Mazda CX-5 AWD (2.5L SKYACTIV-G, non-turbo) was diagnosed by a Mazda dealer with a cracked/leaking cylinder hea… |
| 2026-02-11 | ENGINE | No | 0 | All of a sudden, my engine started making this ticking noise. I brought it to a mechanic, and he said the noise is comi… |
| 2026-02-03 | ENGINE | No | 0 | Turned car on when leaving for work. Smelled a strong burning smell. Fluid all under car on the driveway. Took the vehi… |
| 2025-12-31 | ENGINE | No | 0 | Cracked cylinder head due to defect in the casting process. Oil leaking thru the crack landing on the exhaust manifold … |
| 2025-12-22 | ENGINE | No | 0 | While driving, my 2018 Mazda CX-5 experienced a sudden and complete loss of engine power without warning. The engine sh… |
| 2025-12-10 | ENGINE | No | 0 | The infotainment system consistently changes stations and volume on its own. Knob will not allow you to make adjustment… |
| 2025-11-14 | ENGINE | No | 0 | Mazda has inspected the car and determined that there is a crack in the cylinder head. This is apparently a known defec… |
| 2025-11-01 | ENGINE | No | 0 | Hydraulic lifters keep having issues |
| 2025-10-20 | ENGINE | No | 0 | 2018 Mazda CX-5, 2.5L NA Has been diagnosed with leak in the cylinder head cover, which has resulted in engine oil leak… |
| 2025-10-11 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2018 Mazda CX-5. The contact stated that while driving at 45 MPH, there was smoke coming from the en… |
| 2025-09-29 | ENGINE | No | 0 | 2018 Mazda CX-5, 2.5L Naturally Aspirated Engine The vehicle has been diagnosed with a leak from the cylinder head cove… |
| 2025-09-25 | ENGINE | No | 0 | Cracked cylinder head leaks oil directly onto hot exhaust, causing smoke, fumes in cabin and a fire risk. |
| 2025-09-12 | ENGINE | No | 0 | Driving fine at low speeds (under 40mph), once I accelerate to highway speeds the engine misfires, check engine light f… |
| 2025-08-26 | ENGINE | No | 0 | the cylinder head has a crack in it witch sprays oil all over the engine.it also sprays oil on to the very catalitic co… |
| 2025-08-13 | ENGINE | No | 0 | Engine Cylinder heads started to leak at 75k miles causing oil and coolant to leak and puddle. This was after a fuel pu… |
| 2025-07-15 | ENGINE | No | 0 | Noticed the smell of burning oil and smoke from the engine while driving on the interstate with my husband and young ch… |
| 2025-07-01 | UNKNOWN OR OTHER | No | 0 | Infotainment system acts randomly, changing to max volume during driving, startling driver. Also changes stations, skip… |
| 2025-06-18 | ENGINE | No | 0 | While waiting at a stop light the engine will turn off. This has happened three times since I’ve owned the car 2/16/202… |
| 2025-06-18 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | No | 0 | Back up cameras fail infotainment system reboots and maps on the system inadvertently counts stops plus changes volume … |
| 2025-06-09 | ENGINE | No | 0 | I own a 2018 Mazda CX-5. I currently have 64,770 miles on the car. I have had a burning smell and smoke coming from the… |
| 2025-06-04 | UNKNOWN OR OTHER | No | 0 | The touch screen infotainment system has the well known “Ghost Touch.” While I am driving, the touch screen can at rand… |
| 2025-04-26 | ENGINE | No | 0 | 2018 Mazda CX5 2.5 ltr engine. Major oil leak that has been diagnosed as cracked or porous aluminum casting on the cyli… |
| 2025-04-15 | ENGINE | No | 0 | Had an oil leak suddenly appear on the vehicle with only 55400 miles. Found there are technical service bulletins for t… |
| 2025-04-04 | ENGINE | No | 0 | Car started leaking and burning oil. Blue smoke coming out of engine. Low oil pressure light went on. I had it looked a… |
| 2025-03-25 | ENGINE | No | 0 | Started 2018 Mazda CX-5 and the engine was extremely loud and a ticking noise was heard. Brought it to my local garage … |
| 2025-03-13 | ENGINE | No | 0 | The issue began when I started to smell burning oil. As time went on smoke began to slowly come from the hood. I took m… |
| 2025-03-03 | ENGINE | No | 0 | I own a CX5 2018 Mazda with around 31,000 miles on it. Two days ago I experienced a smoke/fume event in my car while dr… |
| 2025-03-01 | ENGINE | No | 0 | My 2018 Mazda CX-5 with just over 45,000 miles is showing the dreaded cracked cylinder head symptoms. Coolant is leakin… |
| 2025-02-24 | POWER TRAIN | No | 0 | Smelled smoke (burnt oil) for over a year. Dealer could not address. Finally found that the cylinder heads had cracke… |
| 2025-02-21 | ENGINE | No | 0 | I noticed a burning smell coming from engine. I took it to a Mazda dealership where they found a cracked cylinder head … |
| 2025-02-18 | POWER TRAIN | No | 0 | I purchased my CX-5 from Mazda dealership when new. The vehicle has been having coolant issues where the Electronically… |
| 2025-02-14 | ENGINE | No | 0 | Car has a ticking sound when in idle mode. My mechanic sent me a few videos to reference and a bulletin from Mazda that… |
| 2025-02-10 | UNKNOWN OR OTHER | No | 0 | Infotainment screen experiencing “ghost touches”, meaning that safety features can randomly be selected, activated and … |
| 2025-02-07 | ENGINE | No | 0 | There is a cracked cylinder head cover and the oil leaks from the crack onto the manifold causing smoke and burning sme… |
| 2025-02-03 | ENGINE | No | 0 | We were driving and noticed some white smoke when we parked, so we took it to a mechanic and he diagnosed: “Found tha… |
| 2025-01-31 | ENGINE | No | 0 | Replacement of cracked head cylinder diagnosis completed by Mazda dealer Fred beans in Willow Grove Pennsylvania Mazda … |
| 2025-01-30 | ENGINE | No | 0 | During cold starts there is a loud ticking sound coming from the top side of the engine. It appears to be one or more … |
| 2025-01-25 | UNKNOWN OR OTHER | No | 0 | The infotainment system randomly goes crazy - as if a ghost is touching the screen. This causes navigation to sudden s… |
| 2025-01-14 | ENGINE | No | 0 | What component or system failed or malfunctioned, and is it available for inspection upon request? - Engine cylinder he… |
| 2025-01-13 | ENGINE | No | 0 | Defective Engine. Cracked Cylinder Head. Engine oil leaked overnight because of known Mazda 2.5 liter Skyactive engine … |
| 2025-01-07 | POWER TRAIN | No | 0 | Ticking sound coming from engine. Likely related to the hydraulic lash adjusters. Vehicle has had a recent oil change b… |