Safety Score
62
Average
Recalls
2
Complaints
50
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2019-02-28 | 19V143000 |
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM | 47,771 | — | Details |
| 2018-07-26 | 18V493000 |
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT | 61 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-12 | STEERING | No | 0 | As I am driving a warning pops up on the dash and says “ power steering unavailable service required “ while that shows… |
| 2026-04-07 | STEERING | No | 0 | The steering gets stuck trying to return wheel to center after going around a curve or slight turn. It usually happens… |
| 2026-04-04 | SEATS | No | 0 | The back seat stow and go on passenger side closes randomly on while child is sitting in the seat. We are using a boos… |
| 2026-04-02 | POWER TRAIN | No | 0 | The van has just approx 55000 miles. While driving on highway, it suddenly lost power and from 60mph it came down to 20… |
| 2026-03-31 | STEERING | No | 0 | Vehicle experienced intermittent and sudden loss of power steering assist while driving. Steering becomes extremely hea… |
| 2026-03-30 | FUEL/PROPULSION SYSTEM | No | 0 | While traveling 350 miles from my home with my family of five, the vehicle experienced a sudden 'Loss of Motive Power' … |
| 2026-03-18 | UNKNOWN OR OTHER | No | 0 | My van has had to sit in the extreme cold in my driveway with a battery pack because of no resolution. Dealer still con… |
| 2026-03-16 | ELECTRICAL SYSTEM | No | 0 | Have lost power steering intermittently while driving. |
| 2026-03-16 | ELECTRICAL SYSTEM | No | 0 | While I was driving the car started beeping and all dashboard lights started flickering. Transmission started stutter… |
| 2026-03-14 | STEERING | No | 0 | When driving steering at a slight angle to the right it feels like it sticks when corrected with a slight turn to the l… |
| 2026-03-14 | ENGINE | No | 0 | While driving vehicle suddenly, and randomly, has a loss of engine response whole pressing the accelerator. Engine rand… |
| 2026-03-09 | STEERING | No | 0 | When encountering a long gradual curve on the highway, the steering sticks and does not return to center unless a consc… |
| 2026-03-09 | ENGINE | No | 0 | As I was entering [XXX] between [XXX] and [XXX] the check engine light came on and a warning about finding a service… |
| 2026-03-05 | STEERING | No | 0 | While driving the yellow EPS (electrical power steering) light came on. Steering felt more stiff than usual. After park… |
| 2026-03-02 | STEERING | No | 0 | 1) While in a gradual turn, with the steering wheel in the 10 or 11 o'clock position, and/or in the 1 or 2 o'clock posi… |
| 2026-02-26 | POWER TRAIN | No | 0 | Engine experienced premature valvetrain failure (camshaft/lifter issue) at approximately 145,000. Vehicle developed tic… |
| 2026-02-25 | ENGINE | No | 0 | 2018 Pacifica with 3.6L engine. Blown head gasket at 69k miles with coolant leaking into cylinder 5. The engine is very… |
| 2026-02-19 | STEERING | No | 0 | electronic stability control light came on and car shook. states I need to service it. |
| 2026-02-16 | ENGINE | No | 0 | On February 16, 2026, my vehicle was diagnosed by Safford Brown Chrysler Dodge Jeep Ram with a failed catalytic convert… |
| 2026-02-13 | POWER TRAIN | No | 0 | Chrysler Pacifica 2018 about 56000 miles. Transmission seal is leaking that’s manufacturing defect. Chrysler is denying… |
| 2026-02-12 | SEATS | No | 0 | The mid-row driver's side seat release cable suddenly permenantly lost all tension, preventing the seat from latching i… |
| 2026-02-09 | SERVICE BRAKES | No | 0 | I am experiencing a serious brake safety issue involving the brake booster on my Chrysler Pacifica. When braking, the p… |
| 2026-02-09 | FUEL/PROPULSION SYSTEM | No | 0 | As I was leaving the gas station the Check engine light flashed on and off then the car was like turning on and off fa… |
| 2026-02-06 | ELECTRICAL SYSTEM | No | 0 | Vehicle went into limp mode Twice. 1st time on 10/28/24, Technician found fault for Hybrid Battery pack, Chrysler techn… |
| 2026-02-06 | ELECTRICAL SYSTEM | Yes | 0 | The contact owned a 2018 Chrysler Pacifica. The contact stated that while in reverse(R) and reversing into a parking sp… |
| 2026-01-29 | FUEL/PROPULSION SYSTEM | No | 0 | In at least 3 different drivers experienced the engine shutting off while driving at low speeds. It happened either wh… |
| 2026-01-25 | ELECTRICAL SYSTEM | No | 0 | Battery drains between starts and has to be jumped in order to start. Takes several attempts before vehicle will start… |
| 2026-01-09 | ENGINE | No | 0 | At 120,000 miles the head gasket has started leaking into the cylinders. We are unsure if it is reparable or if I will… |
| 2026-01-02 | ENGINE | No | 0 | At 48,445 miles, the vehicle's engine experienced a catastrophic internal failure involving Cylinders 4 and 6. The fail… |
| 2026-01-02 | POWER TRAIN | No | 0 | On October 31, 2020 (before our purchase of the van) the previous owner had to take the van to Chrysler for hesitation … |
| 2025-12-29 | STEERING | No | 0 | The steering becomes stiff or seems to get stuck when between 10 or 11 o'clock position. It appears to be slowly deteri… |
| 2025-12-18 | STEERING | No | 0 | Intermittent sticking sensation at 11 and 1 o’clock |
| 2025-12-01 | ENGINE | No | 0 | Blown head gasket. |
| 2025-12-01 | ENGINE | No | 0 | Engine head gaskets replacement with less than 70k miles. I noticed than other owners are having the same issue. an exp… |
| 2025-11-26 | STEERING | No | 0 | Steering sometimes catches momentarily at the 1 o'clock and 11 o'clock positions. Seems most common during turns at hig… |
| 2025-11-24 | ELECTRICAL SYSTEM | No | 0 | After safety recall 73B was performed on my 2018 Chrysler Pacifica Hybrid on 11/24/25, the vehicle's check engine light… |
| 2025-11-21 | POWER TRAIN | No | 0 | Head Gasket Blew at 102,000 Miles which caused windows to fog up on freeway. |
| 2025-11-21 | ENGINE | No | 0 | Head gasket failure number two cylinder created Hydro lock and destroyed motor 105K miles |
| 2025-11-19 | SERVICE BRAKES | No | 0 | Well driving down the interstate my van slammed on brakes stated safety mode engine will.shut off soon. Now it will not… |
| 2025-11-15 | ENGINE | No | 0 | Head gasket blew due to defective engine block at 69,000 miles, confirmed by mechanic. |
| 2025-11-12 | ELECTRICAL SYSTEM | Yes | 1 | Vehicle was put into reverse and did not stop, it hit a pole. Then the driver tried to put in drive to get it off of th… |
| 2025-11-10 | ENGINE | No | 0 | Original code displayed was for a misfire on cylinder 5. Vehicle wouldn’t start and we had it towed to a Chrysler deale… |
| 2025-10-30 | STEERING | No | 0 | At slow speeds while turning, the steering column shudders and vibrates. At higher speeds the steering seems to get tig… |
| 2025-10-29 | POWER TRAIN | No | 0 | This letter concerns repeated and life-threatening failures involving the transmission system in my 2018 Chrysler Pacif… |
| 2025-10-25 | SERVICE BRAKES | No | 0 | At a stoplight the FCW ( forward, collision), warning dash light went on and engaged the brakes, thankfully, no movemen… |
| 2025-10-22 | STEERING | No | 0 | Power steering impaired while going about 35-40 mph around gentle curves. Carplay will no longer work with the USB po… |
| 2025-10-20 | STEERING | No | 0 | When taking turns the steering "sticks" amd it takes extra physical force to "unstick" the car. While unsticking by tur… |
| 2025-10-18 | STEERING | No | 0 | Steering has been sticking when making turns. |
| 2025-10-17 | ENGINE | No | 0 | On our 2018 Pacifica the head gasket is blown. This seems to be a very common issue with the 2018 model that Chrysler w… |
| 2025-10-17 | ENGINE | No | 0 | The vehicle stalls while driving without any notice. This van has a start/stop function and it malfunctions. There are … |