Safety Score
42
High Risk
Recalls
7
Complaints
50
NCAP Stars
—
Recalls (7)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2019-05-09 | 19V348000 |
ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 198,731 | — | Details |
| 2018-06-14 | 18V395000 |
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES | 240,242 | — | Details |
| 2018-01-11 | 18V049000 |
ELECTRICAL SYSTEM:SOFTWARE | 153,859 | — | Details |
| 2017-08-31 | 17V542000 |
SEAT BELTS:REAR/OTHER | 47,927 | — | Details |
| 2017-07-28 | 17V482000 |
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | 524 | — | Details |
| 2017-05-25 | 17V342000 |
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS | 371 | — | Details |
| 2016-06-30 | 16V490000 |
SEAT BELTS:REAR/OTHER | 3,620 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-14 | ELECTRICAL SYSTEM | No | 0 | The auto start/stop malfunctioned and then the engine sounded like it was going to die. It is available to look at. I t… |
| 2026-04-01 | ELECTRICAL SYSTEM | No | 0 | I experienced a check engine light and intermittent starting issues with my vehicle (Chrysler Pacifica Hybrid 2017). [X… |
| 2026-03-30 | STEERING | No | 0 | The steering wheel sticks in a slight right and left turns (from about the 11:00 or 1:00 position) when I straighten ou… |
| 2026-03-21 | POWER TRAIN | No | 0 | For several months I have been having problems off and on with my vehicle not shifting into drive, neutral, or reverse.… |
| 2026-03-19 | ENGINE | No | 0 | Check engine light came on at 87K miles, took to dealership and code was P0303. Dealer had to replace 6 spark plugs, wa… |
| 2026-03-16 | POWER TRAIN | No | 0 | Vehicle “slams” into gear and goes into “limp” mode. RPM’s increase dramatically and speed accelerate ration is very … |
| 2026-03-03 | ENGINE | Yes | 0 | Vehicle lost power, steering, and breaks on the george washington bridge in NYC causing it to roll into the back of ano… |
| 2026-03-02 | STEERING | No | 0 | Intermittent power steering issues with steering wheel becoming “stuck” in one position. Also steering wheel gives resi… |
| 2026-02-27 | STEERING | No | 0 | we've had to replace the engine. Twice and the electric power steering quit, working completely.And now they want five … |
| 2026-02-15 | ELECTRICAL SYSTEM | No | 1 | Description of Incident: On February 15, 2026, my 2017 Chrysler Pacifica Hybrid experienced three distinct and severe s… |
| 2026-02-04 | SERVICE BRAKES | No | 0 | The vehicle is experiencing multiple serious mechanical failures affecting the brake system, powertrain, and steering/w… |
| 2026-02-01 | ENGINE | No | 0 | The check engine light is on my Chrysler Pacifica 2017 Limited with error codes P0302 and P0306, indicating misfires in… |
| 2026-01-27 | POWER TRAIN | No | 0 | After purchasing a used 2017 Chrysler Pacifica from Massey Cadillac of Orlando, a warning light appeared during the ini… |
| 2026-01-20 | STRUCTURE:BODY | No | 0 | 2017 Chrysler Pacifica Minivan Right passenger door fell off and out at the back when my wife was opening the door manu… |
| 2026-01-18 | ELECTRICAL SYSTEM | No | 0 | We purchased the vehicle in 2020 with appx 33,000 miles. In fall 2023- winter 2024 it began having electrical glitches … |
| 2026-01-13 | STEERING | No | 0 | Steering wheel sticks when making gradual turns in curves when around the 11 o’clock and 1 o’clock positions. Living in… |
| 2026-01-07 | STEERING | No | 0 | The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving approximately 40 MPH, the vehicle beca… |
| 2026-01-01 | STEERING | No | 0 | When going around a curve (several times this has happened), the steering wheel feels like it is sticking which causes … |
| 2025-12-27 | ELECTRICAL SYSTEM | No | 0 | We bought this vehicle from a local dealer in March (9months ago) in the time we’ve had it… it’s been in the shop for a… |
| 2025-12-27 | ELECTRICAL SYSTEM | No | 0 | After a curb impact, the vehicle immediately experienced a no‑start condition. The failure appears to be collision‑rela… |
| 2025-12-26 | ENGINE | No | 0 | This car has had so many issues in the 2 years that i have had it. Blown head gaskets, hard shifting, cruise control ge… |
| 2025-12-24 | UNKNOWN OR OTHER | No | 0 | Our Pacifica loses power randomly and doesn't always start when we push the start/stop button. The passenger side wind… |
| 2025-12-18 | ENGINE | No | 0 | I keep getting the same codes every few weeks. P0732 |
| 2025-12-15 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving approximately 30 MPH, the steering whe… |
| 2025-12-09 | STEERING | No | 0 | The power steering went out without warning. Turned the vehicle on after getting gas and the could not turn when pullin… |
| 2025-12-05 | UNKNOWN OR OTHER | No | 0 | Exhaust (and therefore carbon monoxide) is pumping into my vehicle whenever the cabin air intake is set to pull in out … |
| 2025-12-02 | SERVICE BRAKES | No | 0 | Brake booster and vacuum failing due to cracked diaphragm |
| 2025-12-01 | ELECTRICAL SYSTEM | No | 0 | It loses power alot especially uphill. It smells like burnt oil all the time. Smokes out exhaust. Hesitates anytime you… |
| 2025-11-30 | SEATS | No | 0 | The 2nd row seat headrest remains in the forward facing position (parallel to the ground) and not upright. The headrest… |
| 2025-11-29 | ENGINE | No | 0 | 2017 Chrysler Pacifica at 70k miles, check engine light came on. After engine warm up, engine starts to rough idle. Dia… |
| 2025-11-26 | AIR BAGS | Yes | 2 | The contact owned a 2017 Chrysler Pacifica. The contact stated that while the contact's husband was driving at an undis… |
| 2025-11-21 | STEERING | No | 0 | About once a week while driving, the steering seems to catch or lock up for a moment. This usually happens when the ste… |
| 2025-11-19 | STEERING | No | 0 | We are experiencing steering wheel locking on right or left gradual turns. The steering wheel locks and it has to be je… |
| 2025-11-12 | ENGINE | No | 0 | Oil leak from oil filter housing |
| 2025-11-10 | ELECTRICAL SYSTEM | No | 0 | I have been driving, usually at lower speeds and the entire electrical system shuts down. This has left me and my child… |
| 2025-11-07 | POWER TRAIN | No | 0 | The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving 60 MPH, the message “Service Rack and … |
| 2025-11-03 | STEERING | No | 0 | Steering sticks occasionally at 1 and 11 position while traveling at highway speed. |
| 2025-11-01 | ELECTRICAL SYSTEM | No | 0 | Around October/November 2025, the vehicle began having intermittent steering issues that have progressively worsened. T… |
| 2025-10-17 | UNKNOWN OR OTHER | No | 0 | The internal bearings on the passenger-side sliding door failed. The failure caused the sliding door to come off its tr… |
| 2025-10-15 | ELECTRICAL SYSTEM | No | 0 | My 2017 Chrysler Pacifica Touring-L has suffered repeated and dangerous electrical failures since purchase. Shortly aft… |
| 2025-10-15 | STEERING | No | 0 | When making long sweeping turns, like highway off ramps, the steering wheel will stick. The driver has jerk the wheel … |
| 2025-10-13 | ELECTRICAL SYSTEM | No | 0 | I had the recall for 73B performed in mid October to my 2017 EV/Hybrid Pacifica- 2017 and only 67K miles. No issues bef… |
| 2025-10-12 | STEERING | No | 0 | Have noticed intermittent sticking sensation when driving. No particular direction. Just sometimes happens going around… |
| 2025-10-06 | STEERING | No | 0 | Power steering sticks while making gradual turns in either direction. Most commonly noted on highway entrance/exit ram… |
| 2025-10-06 | STEERING | No | 0 | The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 35 MPH and turning the steering whe… |
| 2025-10-05 | STEERING | No | 0 | When driving on the freeway, at around 65-75 mph, and on a gentle right bend, the steering wheel gets stuck. We can mov… |
| 2025-10-04 | POWER TRAIN | No | 0 | The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the gear shif… |
| 2025-10-03 | STEERING | No | 0 | Steering seems to stick momentarily during turns. Especially on ramps. |
| 2025-10-02 | ELECTRICAL SYSTEM | No | 0 | My 2017 Chrysler Pacifica is shutting off while driving need to be repaired |
| 2025-10-02 | ELECTRICAL SYSTEM | No | 0 | My 2017 Chrysler Pacifica shuts down while in driving |