Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2020-02-06 | 20V063000 |
EXTERIOR LIGHTING:HEADLIGHTS | 36,761 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-09 | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER | No | 0 | The contact owns a 2016 Mazda CX-5. The contact stated that while driving at an undisclosed speed, there was an abnorma… |
| 2026-03-31 | FUEL/PROPULSION SYSTEM | No | 0 | High pressure fuel pump has been replaced twice in less than a year. Car has less than 100,000 miles. Both times the fu… |
| 2026-03-17 | FUEL/PROPULSION SYSTEM | No | 0 | The fuel pump system needed to be replaced completely, although the mileage is just around 60000 miles. |
| 2026-03-05 | ENGINE | No | 0 | Vehicle was taken to an authorized Mazda dealership for 60,000-mile service; coolant system drained and refilled. Immed… |
| 2026-02-11 | SEATS | No | 0 | I noticed smoke filling the inside of my car. I looked over at the passenger seat, and my coat was on fire. I poured my… |
| 2026-01-31 | SEATS | No | 1 | Leather heated seats .. safety put at risks because I suffered burns on my bottom (butt) from the driver seat getting t… |
| 2025-12-29 | SUSPENSION | No | 0 | With no prior warning, just after turning into driveway, my car got stuck and would not move. It gave clicking sounds a… |
| 2025-12-16 | ELECTRICAL SYSTEM | No | 0 | I was driving down the road and started smelling smoke then looked over and my passenger seat was in flames. |
| 2025-12-15 | ELECTRICAL SYSTEM | No | 0 | Passenger side seat heater overheated and burned upholstery. |
| 2025-10-29 | ELECTRICAL SYSTEM | No | 1 | THE FRONT PASSENGER SEAT HEATING SYSTEM CAUGHT FIRE AND BURNED THROUGH THE FABRIC AND MY DOG'S SEAT. THE FUMES MADE ME … |
| 2025-10-17 | UNKNOWN OR OTHER | Yes | 0 | UNKNOWN Slowly driving into garage when suddenly the engine revved up loudly and unattended accelerated forward, causi… |
| 2025-09-22 | SUSPENSION | No | 0 | Rear Shock mount deteriorated in 8 years, far quicker than industry standard. Mazda redesigned the part for 17' MY. Wid… |
| 2025-08-24 | UNKNOWN OR OTHER | No | 0 | Our sunroof exploded while we were driving on the highway. Glass shattered on us and fell while we were driving with a … |
| 2025-08-11 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2016 Mazda CX-5. The contact stated that while driving 60 MPH, the vehicle failed to accelerate as i… |
| 2025-07-28 | EXTERIOR LIGHTING | No | 0 | Only one headlight was addressed by dealer in repair for 4320A | NHTSA #20V-063 and they're refusing to cover the other… |
| 2025-06-10 | ELECTRICAL SYSTEM | No | 0 | The info uni in the car constantly resets itself. It happens when GPS is activated, parking, listening to directions, p… |
| 2025-05-12 | UNKNOWN OR OTHER | No | 0 | Keyless entry stopped working, key fob battery replaced as well as car battery. Coolant issues. Heater core and sensors |
| 2025-04-11 | AIR BAGS | No | 0 | The airbag warning light is on. I’m concerned the airbag may not deploy in an accident. There was a recall on the airb… |
| 2025-04-07 | SERVICE BRAKES | No | 0 | from my service mechanic... "Rear brakes at 8mm/8mm on the right side, but 4mm/6mm on the left. These brakes were repla… |
| 2025-03-26 | EXTERIOR LIGHTING | No | 0 | Mazda issued a safety recall (Mazda safety recall 4320A, NHTSA campaign number 20V-063) to address daytime running ligh… |
| 2025-03-17 | ELECTRICAL SYSTEM | Yes | 0 | We had another CX-5 in the back that we used to test whether or not it was either the throttle body or the BCM ( Body C… |
| 2025-02-21 | SEATS | No | 0 | The front passenger seat warmer caught fire as i was driving the vehicle. No fuse tripped or anything when it over heat… |
| 2024-12-27 | ENGINE | Yes | 0 | I was driving on a city street and slowed to turn right onto a driveway at at a private residence. As my car entered th… |
| 2024-12-23 | ELECTRICAL SYSTEM | No | 0 | The engine light constantly appears along with the "Schedule Maintenance Soon" light. Taken to dealership many times wi… |
| 2024-11-26 | UNKNOWN OR OTHER | No | 0 | My 2016 Mazda CX-5 has had ongoing issues with the infotainment. It freezes up in cold weather and the screen goes blan… |
| 2024-10-25 | VISIBILITY/WIPER | No | 0 | Front windshield wipers stopped working, front windshield washer still working. Fuse was checked, fuse is good.Vehicle … |
| 2024-10-24 | POWER TRAIN | No | 0 | About a month ago, started hearing a whining noise from the automatic transaxle when driving at different speeds. The … |
| 2024-10-17 | VISIBILITY:WINDSHIELD | No | 0 | The contact owns a 2016 Mazda CX-5. The contact stated that upon approaching the vehicle he observed a small crack on t… |
| 2024-10-16 | ENGINE | No | 0 | The car engine is eating oil. There were no warning lights on the dash to indicate this. i happened to check the oil an… |
| 2024-10-16 | ENGINE | No | 0 | The car engine is eating oil. There were no warning lights on the dash to indicate this. I happened to check the oil, a… |
| 2024-10-09 | VISIBILITY/WIPER | No | 0 | The controls on the Windshield Wiper/Headlight Control Stalk are not visible when driving at night. The setting marking… |
| 2024-10-07 | AIR BAGS | No | 0 | Airbag light is flashing. Independent shop found code B00C1:93-8B. OCS Sensor B. Shop sent owner to dealer for inspect… |
| 2024-09-09 | VISIBILITY/WIPER | No | 0 | Front windshield wipers not working, bcm failed |
| 2024-08-14 | SERVICE BRAKES | No | 0 | After having brakes serviced brake lights continue to come on. After research from many other complaints they are sayin… |
| 2024-07-22 | ELECTRICAL SYSTEM | No | 0 | My screen begins to change the display without me touching it. It has interrupted my GPS directions, causing me to get … |
| 2024-07-02 | ELECTRICAL SYSTEM | No | 0 | Ghost touch screen on multimedia. Causing detracting issues while driving. |
| 2024-07-01 | ENGINE | No | 0 | Water pump failed causing coolant leaked into engine causing major engine damage |
| 2024-06-18 | SEAT BELTS | No | 0 | The component that failed was the passenger's seat belt. It became unattached from the seat. It appears as though the b… |
| 2024-06-11 | ENGINE | No | 0 | Bolt from inside engine blew out, putting hole in engine block |
| 2024-06-07 | ENGINE | No | 0 | My daughter was driving her 2016 CX5 when the coolant temperature warning message displayed on the instrument panel, ad… |
| 2024-06-04 | SERVICE BRAKES | No | 0 | Back brakes arent gripping, caliper isn’t working been changed quite a few times. Either the abs or electric brakes |
| 2024-05-26 | ENGINE | No | 0 | Car was having trouble with pickup and was making a subtle recurrent noise. Sped up after turning a corner and engine j… |
| 2024-05-08 | EXTERIOR LIGHTING:HEADLIGHTS:DAYTIME RUNNING LIGHTS:BULBS | No | 0 | The contact owns a 2016 Mazda CX-5. The contact stated while parking the vehicle, the contact noticed through a store’s… |
| 2024-04-22 | ELECTRICAL SYSTEM | No | 0 | The used 2016 Mazda CX5 I just bought apparently has the "ghost touch screen" where the Infotainment system will random… |
| 2024-04-12 | EXTERIOR LIGHTING | No | 0 | The contact owns a 2016 Mazda CX-5. The contact stated that when the headlights were turned on, the passenger’s side he… |
| 2024-04-11 | UNKNOWN OR OTHER | No | 0 | My infotainment screen for my Mazda CX5 has bubbles on it. I contacted Mazda and they said this is an issue that many … |
| 2024-03-28 | SERVICE BRAKES | No | 0 | This vehicle has rear Electric Parking Brakes. Some time it's works sometimes it doesn't release the rear passenger sid… |
| 2024-02-29 | SERVICE BRAKES | No | 0 | my brake light and my emergency brake light stays on and they blink constantly while the engine is turned on. they have… |
| 2024-02-05 | ENGINE | No | 0 | First symptom, no heat coming out of heater vent took to shop to investigate and found antifreeze in the oil . Cylinde… |
| 2024-01-28 | EXTERIOR LIGHTING | No | 0 | Headlights are exceptionally dim, especially low beams. Recall for other models within same year not considered valid f… |