Safety Score
86
Safe
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2015-07-20 | 15V451000 |
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | 193,484 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2024-08-01 | SUSPENSION | No | 0 | The contact owns a 2014 Mazda CX-9. The contact stated while driving at various speeds, the vehicle was drifting to eit… |
| 2023-10-10 | ENGINE | No | 0 | The water pump failed causing water to mix with the oil and damage the head gasket. Estimates recommend replacing engi… |
| 2023-07-20 | SERVICE BRAKES | No | 0 | Breaks became very hard to press and I was having trouble stopping the car. I could not drive it to the Mazda dealer wh… |
| 2023-07-10 | SERVICE BRAKES | No | 0 | When I press on my brakes, I hear air. I am fortunate that, as of this reporting, I have not had an accident. My brak… |
| 2023-06-26 | SERVICE BRAKES | No | 0 | Brakes stopped working while we were on vacation. Made the drive down fine, but the next day went to drive the car, pre… |
| 2023-06-21 | ENGINE | No | 0 | I bought a vehicle from Carvana 11/2021 with not quite 59k on it. On 6/21/2023, with 77K miles, my car had a catastroph… |
| 2023-06-14 | UNKNOWN OR OTHER | No | 0 | I was driving on interstate and there were not any other vehicles that were all that close to me. All of a sudden there… |
| 2023-03-26 | ENGINE | No | 0 | My transmission is slipping …. |
| 2023-01-01 | SERVICE BRAKES | No | 0 | The car started creating a noise like air was leaking when i apply brake. The problem continued to increase, and brakin… |
| 2022-11-21 | ENGINE | No | 0 | Water pump defect that led to pump failure, which led to catastrophic engine failure without any prior warning. The def… |
| 2022-05-08 | SEATS | No | 0 | Drivers seat will not recline backwards |
| 2022-05-03 | UNKNOWN OR OTHER | No | 0 | Sunroof exploded spontaneously, we have a dashcam and nothing from the road hit it. |
| 2022-03-25 | ENGINE | No | 0 | Water pump failed and ruined the engine. There was little to no warning. |
| 2021-10-18 | ENGINE | No | 0 | I purchased a 2014 Mazda CX-9 on 12/14/2019. On Monday 10/18/2021 I was driving on the Hwy on the way home and my check… |
| 2021-10-17 | UNKNOWN OR OTHER | No | 0 | Water pump faild without warning car overheated and breaking was made difficult. Almost collided with another car do to… |
| 2021-09-30 | ENGINE | No | 0 | Sudden failure of water pump located inside the engine caused engine to shut down immediately while driving 70 mph on b… |
| 2021-05-15 | ENGINE | No | 0 | - Water pump failed causing coolant to mix with oil. This repair cost was around $3,900. - Luckily this failure happen… |
| 2021-04-26 | SERVICE BRAKES | No | 0 | OUR 2014 MAZDA CX-9 POWER BRAKE BOOSTER HAS GOTTEN PROGRESSIVELY WORSE OVER THE LAST FEW MONTHS AND HAS NOW FAILED AT 7… |
| 2021-03-12 | ENGINE | No | 0 | I PURCHASED A 2014 MAZDA CX NINE A YEAR AND A HALF AGO. THE OTHER DAY I WAS DRIVING AND I DON'T KNOW WHERE MY FAN GOT R… |
| 2020-12-26 | ENGINE | No | 0 | I purchased a 2014 Mazda CX-9 back in May of 2020 w/ roughly 60k on the dash. Literally 7 months later w/ about 72k on … |
| 2020-08-03 | STEERING | No | 0 | HEARD LOUD GRINDING SOUND FROM RIGHT REAR SIDE OF VEHICLE WHEN TURNING WHEEL TO THE RIGHT. BROUGHT TO MECHANIC AND NEED… |
| 2020-07-10 | VISIBILITY/WIPER | No | 0 | BACK WINDSHIELD WIPER WON'T MOVE. ALSO THE PASSENGER SIDE WINDOW IN THE FRONT. WONT ROLL UP AND KEEPS MAKING A CLICKING… |
| 2020-04-02 | ELECTRICAL SYSTEM | No | 0 | 1) WHEN LEFT PARKED FOR 2-3 DAYS, MAZDA CX-9 (MINE IS 2013) CONSISTENTLY DRAINS THE BATTERY 2) ON MY GRAND TOURING THE… |
| 2020-03-16 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2014 MAZDA CX-9. CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE DECELERATED AND THE ST… |
| 2020-02-17 | SERVICE BRAKES | No | 0 | FIRST BRAKES STARTED FAILING WERE SOFT HAD TO PUMP THEM TO STOP IN TIME AS TO NOT HIT ANOTHER VEHICLE. I TOOK MY CAR TO… |
| 2019-11-30 | ENGINE | No | 0 | I NOTICED A ROUGH NOISE WHEN I STARTED THE 2014 MAZDA CX-9. I CHOSE TO IGNORE IT THINKING IT WAS BECAUSE OF THE COLD WE… |
| 2019-10-22 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2014 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT … |
| 2019-08-31 | ENGINE | No | 0 | THE WATER PUMP FAILED ON THE VEHICLE AND COOLANT LEAKED INTO THE ENGINE OIL. THE VEHICLE ALL OF A SUDDEN STARTED SHAKIN… |
| 2019-08-23 | ENGINE | No | 0 | MY WIFE TOOK OUR 2014 MAZDA CX-9 TO LIBERTY MAZDA FOR A CHECK ENGINE LIGHT THAT CAME ON THE EVENING BEFORE SHE ALREADY … |
| 2019-02-21 | ENGINE | No | 0 | THE ENGINE SPUTTERED AND STOPPED WITHOUT WARNING WHILE DRIVING. IT TURNED OUT THE WATER PUMP WENT OUT AND SPILLED WATER… |
| 2018-11-23 | POWER TRAIN | No | 0 | NOTICED BURNING SMELL COMING FROM UNDERSIDE OF VEHICLE AND OIL-LIKE SUBSTANCE ON FLOOR OF GARAGE AFTER DRIVING. TOOK T… |
| 2018-11-01 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2014 MAZDA CX-9. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND DETECTED A STRONG… |
| 2018-10-10 | SUSPENSION | No | 0 | VEHICLE HAD A LOUD GRINDING/GROWING SOUND TOOK IT TO THE DEALER IN OCTOBER 2018 REPLACED RIGHT FRONT WHEEL BEARING, SA… |
| 2018-10-01 | AIR BAGS | No | 0 | TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MAZDA CX-9. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V717000 (AIR BA… |
| 2018-07-22 | POWER TRAIN | No | 0 | WE WERE ON A CITY ROAD UPHILL AND DRIVING TO A FRIENDS HOME. OUR MAZDA CX-9 GRAND TOURING MADE A RATTLING NOISE, RELEAS… |
| 2018-07-02 | UNKNOWN OR OTHER | No | 0 | WHEN MAKING LEFT TURN STARTED HEARING A SQUEAL AND AIR CONDITIONER SHUT OFF THEN FLOOR BOARD ON FRONT PASSENGER SIDE … |
| 2018-06-10 | ENGINE | No | 0 | I WAS SLOWLY APPROACHING A STOP LIGHT WHEN OUR 2014 MAZDA CX-9 STARTED HAVING VIBRATIONS, WHICH AT FIRST CAME FROM UNDE… |
| 2018-02-12 | SERVICE BRAKES | No | 0 | VEHICLE HAS 57000 MILES HAD TO PUT INTWO MASTER CYLINDERS IN TWO YEARS. AUTO WAS IN MOTION AND COMPLETE LOSS OF BRAKES. |
| 2017-12-14 | SUSPENSION | No | 0 | TL* THE CONTACT OWNS A 2014 MAZDA CX-9. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND A BUMPING NOISE… |
| 2017-11-05 | AIR BAGS | No | 0 | TAKATA RECALL MY COMPLAINT IS THAT I HAVE RECEIVED SEVERAL NOTICES REFERENCING THE TAKATA AIRBAG PROBLEM. MAZDA HA… |
| 2016-12-28 | AIR BAGS | No | 0 | TAKATA RECALL ACCORDING TO YOUR AIRBAG RECALL LIST WEBSITE (HTTP://WWW.SAFERCAR.GOV/RS/TAKATA/TAKATALIST.HTML), THE … |
| 2016-12-01 | SERVICE BRAKES | No | 0 | TOLD BY DEALER THAT FRONT DISCS HAD EXCESSIVE CORROSION @ APPROX 15K AND TWO PLUS YEARS. CONTACTED MANUFACTURER WITH N… |
| 2016-11-28 | UNKNOWN OR OTHER | No | 0 | I STARTED MY CAR AT HOME TO ALLOW IT TO WARM UP WHILE I GOT THE KIDS READY FOR SCHOOL. MY CARS STARTS WITH KEYFOB (NO K… |
| 2016-06-13 | SUSPENSION | No | 0 | TL* THE CONTACT OWNS A 2014 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSI… |
| 2016-01-04 | SEATS | No | 0 | THE DRIVER SEAT AND PASSENGER SEAT HAS A CLICKING NOISE AND HAS A LITTLE PLAY ON THE BACK REST WHILE TURNING AROUND COR… |
| 2015-12-30 | SERVICE BRAKES | Yes | 0 | THIS IS A MAZDA CX9 2014 AWD. I NEEDED TO STOP QUICKLY ON A CITY STREET IN MODERATE TRAFFIC AT 3:00PM. I WAS TRAVELING… |
| 2015-02-14 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | No | 0 | WHILE DRIVING ON THE ROAD MY SUNROOF EXPLODED. I THOUGHT AT FIRST A ROCK HIT, BUT AFTER INSPECTING IT THE GLASS BLEW OU… |
| 2015-01-31 | VISIBILITY:GLASS, SIDE/REAR | No | 0 | REAR WINDOW EXPLODED WHEN I TOOK MY FOOT OFF THE BRAKE? NEVER EVEN TOUCHED THE ACCELERATOR. *TR |
| 2015-01-02 | FUEL/PROPULSION SYSTEM | No | 0 | WHEN YOU PUMP GAS INTO THE FUEL TANK, THE GAS SPEWS OUT WHEN THE PUMP STOPS. THE GAS FLOWS OUT DOWN THE SIDE OF THE CAR. |
| 2014-11-18 | SEATS | No | 0 | I PURCHASED THE CAR WITH 7,000 MILES AND SINCE THE BEGINNING THERE HAS BEEN A HUMMING NOISE EVERY TIME I TURN THE STEER… |