Safety Score
83
Safe
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2016-04-11 | 16V203000 |
STEERING | 578 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-02-01 | SUSPENSION | No | 0 | The contact owns a 2013 Mazda CX-9. The contact stated that while driving at an undisclosed speed, the vehicle shuddere… |
| 2026-02-01 | ENGINE | No | 0 | Engine throwing a code after dying at intersection. Found that it isa known issue for this vehicle and repair costs are… |
| 2025-07-31 | STRUCTURE:BODY | Yes | 0 | I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in, I… |
| 2024-07-24 | AIR BAGS | No | 0 | Niece was driving home from college on July 24, 2024 around 7:30 PM. She heard a pop when she was 1 mile away from the … |
| 2023-02-17 | ENGINE | No | 0 | The engine in my Mazda blew with no warning. I got in my car after warming it up and noticed my check engine light on, … |
| 2023-01-11 | ENGINE | No | 0 | Water pump is cracked and leaking through weep hole, to no fault of the driver. The vehicle has over 214k miles on it a… |
| 2022-07-13 | ENGINE | No | 0 | Car began shuddering/shaking and check engine light went on. Booked appointment at Mazda dealer. Upon inspection they… |
| 2022-05-16 | ENGINE | No | 0 | I was sitting in the car rider line and my engine started making this loud noise. I looked down at the temperature gag… |
| 2022-02-04 | ENGINE | No | 0 | Headed out to the store and engine was running rough and CEL was on. Thought it was bad gas because I just put a few d… |
| 2021-10-19 | SERVICE BRAKES | No | 0 | Brakes failed while driving. Mazda dealer did not fix this known defect under recall SSP93 |
| 2021-09-09 | POWER TRAIN | No | 0 | Trans seems to slip going in and out of 4th gear. Just bought this car 3 days ago and it has been a consistent problem … |
| 2021-06-29 | ENGINE | No | 0 | The water pump went out with no notice or warning, flushed all the coolant/water into the engine and failed. Over a $2K… |
| 2021-06-23 | AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE | No | 0 | I turned in to a parking lot, as I went over a speed bump, the side curtain air bags randomly deployed. Luckily, I was … |
| 2021-04-11 | ENGINE | No | 0 | WATER PUMP FAILED AND IMPACTED MY ENGINE AS WELL. I JUST BROUGHT MY CAR IN AS WELL 10/20/2020 NO MENTION OF THIS ISSUE… |
| 2021-03-07 | ENGINE | No | 0 | THE POWER STEERING AND POWER BREAKING SUDDENLY FAILED WHILE TRAVELING AT ABOUT 40MPH. THE CHECK ENGINE LIGHT HAD GONE … |
| 2021-01-28 | AIR BAGS | No | 0 | I WAS DRIVING TO GET A CUP OF COFFEE, I WAS PULLING OUT AND DRIVING THROUGH THE COMPLEX WHEN THE AIRBAGS DEPLOYED FROM … |
| 2020-12-09 | ENGINE | No | 0 | THE RADIATOR FAILED INTERNALLY WITH NO WARNING, NO LEAKS NO ENGINE LIGHT NOTHING, MIXING ANTIFREEZE INTO THE OIL AND D… |
| 2020-08-14 | SERVICE BRAKES | No | 0 | THE BRAKE BECAME VERY STIFF AND MADE A HISSING SOUND WHEN APPLIED WHILE DRIVING. I BROUGHT MY CAR TO AN INDEPENDENT MEC… |
| 2020-07-03 | POWER TRAIN | No | 0 | I BOUGHT MY CX-9 NEW IN 2013, CAR NOW HAS 102,000 MILES. CAR STARTED TO SHUTTER WHEN GETTING OFF THE EXIT FROM A MAJOR … |
| 2020-05-15 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL AT A TRAFFIC LIGHT, T… |
| 2020-03-05 | SERVICE BRAKES | No | 0 | BRAKE BOOSTER HISSING WHEN APPLYING BREAKS WHILE TRAVELING AND STOPPED. |
| 2020-02-25 | POWER TRAIN | No | 0 | I WAS DRIVING DOWN THE INTERSTATE AND MY MAZDA CX9 CAUGHT FIRE! I DIDN'T REALIZE IT SINCE IT WAS UNDER THE CAR AND THE … |
| 2020-02-19 | ENGINE | No | 0 | IN 2011 WE LEASED A CX9 AND WE ENJOYED IT SO MUCH THAT WE DECIDED TO PURCHASE A CX9 IN 2013. JUST A COUPLE OF WEEKS AG… |
| 2019-12-21 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE ACCELER… |
| 2019-10-31 | ENGINE | No | 0 | WATER PUMP CAUSED ANTIFREEZE TO MIX WITH MOTOR OIL CAUSING THE ENGINE TO HAVE TO BE REPLACE ON THREE OCCASIONS WITHIN 6… |
| 2019-06-26 | ENGINE | No | 0 | THE VEHICLE WAS BEING DRIVEN AT THE TIME ON A BUSY FREEWAY. WHEN STARTED OVERHEATING WITH NO WARNING. THE VEHICLE THEN … |
| 2019-06-10 | SERVICE BRAKES | No | 0 | BRAKES PEDAL ON MY WIFE'S CAR BECAME HARD WHEN PRESSED ON (REGARDLESS OF SPEED) AND NOTICED A HISSING NOISE WHEN APPLYI… |
| 2019-05-24 | SEAT BELTS | No | 0 | IN THE THIRD ROW THERE ARE NO KIND OF HOLDERS PREVENTING THE SEAT BELT BUCKLES FROM GOING UNDER AND BETWEEN THE SEATS W… |
| 2019-04-22 | SERVICE BRAKES | No | 0 | A FAULTY BRAKE BOOSTER. |
| 2018-12-29 | UNKNOWN OR OTHER | No | 0 | I WAS DRIVING ON THE HIGHWAY WHEN MY SUNROOF EXPLODED, SHOWERING GLASS INSIDE THE CAR. I DID NOT SEE ANYTHING HIT IT. T… |
| 2018-11-13 | ENGINE | No | 0 | THE VEHICLE WAS BEING DRIVEN AT THE TIME ON A BUSY CITY STREET. WE NOTICED SOME NOISES WHICH WAS SOUNDING LIKE METAL CL… |
| 2018-05-20 | SERVICE BRAKES | No | 0 | MY BRAKE PEDAL BECAME VERY HARD TO PRESS DOWN TO STOP MY VEHICLE. A HISSING SOUND WAS COMING FROM THE PEDAL. EVEN AT … |
| 2018-04-07 | SERVICE BRAKES | No | 0 | MY 2013 MAZDA CX-9 HAS 48,841 MILES ON IT. BRAKES RECENTLY STARTED MAKING A HISSING NOISE THEN BECAME HARD TO DEPRESS. … |
| 2018-03-10 | AIR BAGS | No | 0 | APPARENTLY, MY CAR HAS A SAFETY RECALL FROM MAZDA AS OF JANUARY 2018 IN REFERENCE TO THE TAKATA AIRBAGS. THE UNITED ST… |
| 2018-02-25 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2013 MAZDA CX-9. WHILE DRIVING 45 MPH, THE CONTACT HEARD A HISSING SOUND WHEN THE BRAKE PEDAL WA… |
| 2017-09-05 | UNKNOWN OR OTHER | No | 0 | I WAS DRIVING AT APPROXIMATELY 60 MPH WHEN MY SUNROOF EXPLODED. THERE WERE NO OTHER CARS AROUND ME THAT COULD HAVE THR… |
| 2017-06-25 | POWER TRAIN | No | 0 | MY VEHICLE SEEMED AS IF THE TRANSMISSION WAS SLIPPING BETWEEN GEARS ON THE HIGHWAY IT WOULD TAKE FOREVER TO SWITCH INTO… |
| 2017-04-05 | AIR BAGS | No | 0 | TAKATA RECALL AM I ENTITLED TO BEING PART OF THE CLASS ACTION LAWSUIT |
| 2017-02-09 | SERVICE BRAKES | No | 0 | TRIED TO STOP THE VEHICLE WHILE DRIVING AND THE BRAKE PEDAL MADE A HISSING SOUND AS IF AIR WAS ESCAPING. THE VEHICLE AL… |
| 2017-01-01 | STRUCTURE:BODY | No | 0 | WHEN I USE MY REMOTE TO OPEN MY LIFTGATE IT GOES UP 3/4 WAY AND JUST DROPS. I WAS GETTING GROCERIES OUT OF MY TRUNK ARE… |
| 2016-11-16 | UNKNOWN OR OTHER | No | 0 | I HAVE BROUGHT THE VEHICLE TO 2 DIFFERENT MAZDA DEALERS TO FIX THIS RECALL. THEY HAVE INSPECTED THE ISSUE AND DETERMINE… |
| 2016-09-30 | SUSPENSION | No | 0 | I HAD JUST COME OUT OF A TRAFFIC CIRCLE AND ENTERED A STRAIGHT STRETCH WHEN I HEARD A LOUD CRUNCHING SOUND. I WOULD E… |
| 2016-09-17 | SERVICE BRAKES | No | 0 | BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS, WITH HISSING SOUND. HAD TO FULLY DEPRESS PEDAL TO BE ABLE TO STOP FROM M… |
| 2016-08-31 | AIR BAGS | No | 0 | WHILE DRIVING ON THE HIGHWAY AT A NORMAL HIGHWAY SPEED, THE SIDE AIR BAGS SUDDENLY INFLATED FOR NO APPARENT REASON, BOT… |
| 2016-08-01 | VISIBILITY/WIPER | No | 0 | SUN VISOR DOES NOT STAY IN PLACE. THE VISOR'S LEVEL IS AT MY FOREHEAD, WHICH IS VERY DANGEROUS FOR VISIBILITY AND TO M… |
| 2016-07-13 | SUSPENSION | No | 0 | TL* THE CONTACT OWNS A 2013 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE UND… |
| 2016-07-12 | SEAT BELTS | No | 0 | THIRD ROW SEAT BELT BUCKLES HAVE NOT HOLDERS PREVENTING IT FROM GOING UNDER AND BETWEEN THE SEATS WHEN SEATS ARE RAISED… |
| 2016-04-29 | SERVICE BRAKES | Yes | 0 | A TRUCK SWERVED INTO MY LANE AND I TRIED TO BRAKE. THE PEDAL DIDN'T IMMEDIATELY DEPRESS SO I HAD TO SERVE. JUMPED A C… |
| 2016-04-01 | SUSPENSION | No | 0 | 2013 MAZDA CX-9. CONSUMER WRITES IN REGARDS TO FRONT LOWER CONTROL ARMS RECALL NOTICE AND VEHICLE SUN VISOR ISSUES. *… |
| 2016-03-12 | SERVICE BRAKES | No | 0 | LOSS OF BRAKING POWER AND HISSING NOISE HEARD IN THE ENGINE COMPARTMENT. THE FIRST TIME YOU BRAKE IT FELT OKAY BUT ANY… |