Recall
Mercedes-Benz Eqs 450 — 21V00J000
NHTSA ID
21V00J000
Make
Mercedes-Benz
Model
Eqs 450
Years Affected
2022
Recall Date
2021-12-27
Component
COMMUNICATION: AUTO CRASH NOTIFICATION
Units Affected
1,239
Completion Rate
—
Mfr Campaign No.
2022010006
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.