Recall
Mercedes-Benz Eqs 580 — 21V931000
NHTSA ID
21V931000
Make
Mercedes-Benz
Model
Eqs 580
Years Affected
2022
Recall Date
2021-11-29
Component
ELECTRICAL SYSTEM:SOFTWARE
Units Affected
227
Completion Rate
—
Mfr Campaign No.
2022010003
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
Consequence
Driver distraction can increase the risk of a crash.
Remedy
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.