Recall
Mercedes-Benz Sprinter 4500 — 21V934000
NHTSA ID
21V934000
Make
Mercedes-Benz
Model
Sprinter 4500
Years Affected
2021
Recall Date
2021-12-01
Component
STRUCTURE
Units Affected
30
Completion Rate
—
Mfr Campaign No.
VS3HECKTRI
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
Consequence
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.