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Recall

Ram 5500 — 21V880000

NHTSA ID
21V880000
Make
Ram
Model
5500
Years Affected
2019
Recall Date
2021-11-12
Component
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Units Affected
222,410
Completion Rate
Mfr Campaign No.
Y78

Summary

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

Consequence

An engine stall increases the risk of a crash.

Remedy

Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

Affected Vehicles

Ram 5500
Model Years: 2019

2019 Ram 5500