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Recall

Thor Motor Coach Synergy — 20V308000

NHTSA ID
20V308000
Make
Thor Motor Coach
Model
Synergy
Years Affected
2020
Recall Date
2020-05-27
Component
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Units Affected
566
Completion Rate
Mfr Campaign No.
RC000190

Summary

Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.

Consequence

If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.

Remedy

TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.

Affected Vehicles

Thor Motor Coach Synergy
Model Years: 2020

2020 Thor Motor Coach Synergy