Recall
Volvo Bus 9700 — 20V803000
NHTSA ID
20V803000
Make
Volvo Bus
Model
9700
Years Affected
2020
Recall Date
2020-12-21
Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Units Affected
553
Completion Rate
—
Mfr Campaign No.
SR21-81; SR21-80
Summary
Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
Consequence
A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
Remedy
Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.