Recall
Mci J4500 — 19V344000
NHTSA ID
19V344000
Make
Mci
Model
J4500
Years Affected
2018
Recall Date
2019-05-03
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Units Affected
75
Completion Rate
—
Mfr Campaign No.
SB 471
Summary
Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Consequence
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Remedy
MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.