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Recall

Mercedes-Benz Metris — 19V290000

NHTSA ID
19V290000
Make
Mercedes-Benz
Model
Metris
Years Affected
2017
Recall Date
2019-04-10
Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Units Affected
9,471
Completion Rate
Mfr Campaign No.
VS2SCHRALU

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Consequence

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

Affected Vehicles

Mercedes-Benz Metris
Model Years: 2017

2017 Mercedes-Benz Metris