Recall
Crossroads Hampton — 10V505000
NHTSA ID
10V505000
Make
Crossroads
Model
Hampton
Years Affected
2010
Recall Date
2010-10-15
Component
EQUIPMENT
Units Affected
1,399
Completion Rate
—
Mfr Campaign No.
Summary
CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Consequence
AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy
CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.