Recall
Mercedes-Benz E300 — 17V245000
NHTSA ID
17V245000
Make
Mercedes-Benz
Model
E300
Years Affected
2017
Recall Date
2017-04-11
Component
ELECTRICAL SYSTEM:SOFTWARE
Units Affected
15
Completion Rate
—
Mfr Campaign No.
Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.