Recall
Ford Explorer — 15V171000
NHTSA ID
15V171000
Make
Ford
Model
Explorer
Years Affected
2012
Recall Date
2015-03-24
Component
STRUCTURE:BODY:DOOR
Units Affected
194,484
Completion Rate
—
Mfr Campaign No.
15S11
Summary
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.