Ford Expedition — 03V196000
Summary
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, IF THE INTERMEDIATE SHAFT YOKE SEPARATES FROM THE STEERING GEAR INPUT SHAFT, THE STEERING SYSTEM BECOMES DISCONNECTED.
Consequence
THIS COULD RESULT IN LOSS OF STEERING CONTROL, POTENTIALLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy
DEALERS WILL INSPECT THE STEERING INTERMEDIATE SHAFT YOKE TO DETERMINE IF THE YOKE IS FULLY SEATED ON THE STEERING GEAR INPUT SHAFT. IF THE YOKE IS FULLY SEATED NO SERVICE IS REQUIRED. IF THE YOKE IS NOT FULLY SEATED AND BOLT GROOVE AND SPLINE IS VISIBLE, THE INTERMEDIATE SHAFT AND BOLT WILL BE REPLACED AS WELL AS THE BOLT AT THE STEERING COLUMN CONNECTION. OWNER NOTIFICATION BEGAN ON MAY 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.