Hurricane All — 03E018000
Summary
INTERNATIONAL THERMAL RESEARCH, HURRICANE HOT WATER HEATERS, MODELS C0 20/32/45/65/85/105/45XL, EQUIPPED WITH ELECTRONIC CONTROL BOARDS, MODEL V2001, FOR USE ON MOTORHOMES. THE ELECTRONIC CONTROL BOARD MAY ADVERSELY AFFECT SAFETY FEATURES IN SOME OF THE SYSTEMS PROTECTING AGAINST OVERHEATING AND POTENTIAL FIRE SITUATION.
Consequence
IF THE SAFETY FEATURES DO NOT SHUT DOWN PROPERLY, THE HEATING SYSTEM CAN CONTINUE HEATING, POSSIBLY RESULTING IN A FIRE.
Remedy
ITR HAS NOTIFIED THE MOTORHOME MANUFACTURERS WHICH HAVE INSTALLED THE AFFECTED WATER HEATERS INTO THEIR MOTORHOMES OF THE RECALL. CUSTOMERS WILL BE NOTIFIED AND THE WATER HEATERS WILL BE REPAIRED FREE OF CHARGE. IN THE MEANTIME, CUSTOMERS SHOULD TURN THE SYSTEM OFF USING THE MASTER ON/OFF SWITCH LOCATED ON THE SIDE OF THE ELECTRONIC CONTROL BOX WHICH IS ADJACENT TO THE HEATER. OWNER NOTIFICATION BEGAN APRIL 7, 2003. OWNERS WHO TAKE THEIR MOTORHOMES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ITR AT 800-755-1272.