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Recall

Lincoln Nautilus — 25V337000

NHTSA ID
25V337000
Make
Lincoln
Model
Nautilus
Years Affected
2024
Recall Date
2025-05-23
Component
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Units Affected
30,679
Completion Rate
Mfr Campaign No.
25C21

Summary

Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.

Consequence

A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.

Remedy

The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.

Affected Vehicles

Lincoln Nautilus
Model Years: 2024

2024 Lincoln Nautilus