Recall
Ford Explorer — 14E001000
NHTSA ID
14E001000
Make
Ford
Model
Explorer
Years Affected
2012
Recall Date
2014-01-06
Component
STEERING
Units Affected
300
Completion Rate
—
Mfr Campaign No.
13S14
Summary
Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
Consequence
The inability to steer the vehicle increases the risk of a crash.
Remedy
Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.