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Recall

Ram 2500 — 25V297000

NHTSA ID
25V297000
Make
Ram
Model
2500
Years Affected
2025
Recall Date
2025-05-08
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Units Affected
778
Completion Rate
Mfr Campaign No.
36C

Summary

Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence

An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.

Remedy

Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

Affected Vehicles

Ram 2500
Model Years: 2025

2025 Ram 2500