Recall
Jeep Grand Cherokee — 25V472000
NHTSA ID
25V472000
Make
Jeep
Model
Grand Cherokee
Years Affected
2024
Recall Date
2025-07-17
Component
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Units Affected
121,398
Completion Rate
—
Mfr Campaign No.
20C
Summary
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.