Recall
Gem E4 — 25V380000
NHTSA ID
25V380000
Make
Gem
Model
E4
Years Affected
2024
Recall Date
2025-06-23
Component
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Units Affected
5,353
Completion Rate
—
Mfr Campaign No.
Summary
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
Consequence
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.