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Recall

Ford Flex — 24V951000

NHTSA ID
24V951000
Make
Ford
Model
Flex
Years Affected
2019
Recall Date
2024-12-20
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Units Affected
30,715
Completion Rate
Mfr Campaign No.
24S75

Summary

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

Consequence

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.

Affected Vehicles

Ford Flex
Model Years: 2019

2019 Ford Flex