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Recall

Chrysler Pacifica Plug-in Hybrid — 24V538000

NHTSA ID
24V538000
Make
Chrysler
Model
Pacifica Plug-in Hybrid
Years Affected
2021
Recall Date
2024-07-18
Component
HYBRID PROPULSION SYSTEM
Units Affected
3,606
Completion Rate
Mfr Campaign No.
72B

Summary

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

Affected Vehicles

Chrysler Pacifica Plug-in Hybrid
Model Years: 2021

2021 Chrysler Pacifica Plug-in Hybrid