Recall
Ram 3500 — 23V654000
NHTSA ID
23V654000
Make
Ram
Model
3500
Years Affected
2023
Recall Date
2023-09-28
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Units Affected
272,911
Completion Rate
—
Mfr Campaign No.
97A
Summary
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.