Recall
Freightliner Sprinter 3500 — 23V204000
NHTSA ID
23V204000
Make
Freightliner
Model
Sprinter 3500
Years Affected
2020
Recall Date
2023-03-24
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Units Affected
6,857
Completion Rate
—
Mfr Campaign No.
VS3KOMBAUS
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Consequence
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.