Recall
Volvo S60 — 23V188000
NHTSA ID
23V188000
Make
Volvo
Model
S60
Years Affected
2023
Recall Date
2023-03-22
Component
ELECTRICAL SYSTEM
Units Affected
393
Completion Rate
—
Mfr Campaign No.
R10225
Summary
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Consequence
The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Remedy
Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.